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Dairy Queen Grill & Chill

3.9
(503 reviews)
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Business Details

266 Highway 425 N, Monticello, AR
71655-4012, United States
(870) 460-9009
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
266 Highway 425 N, Monticello, AR
71655-4012, United States

Hours

Reviews

3.9
503 reviews
5 stars
220
4 stars
143
3 stars
72
2 stars
23
1 star
45

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, leading to a negative experience.

Food Quality

While many customers enjoyed the food, there were complaints about cold items and incorrect orders.

Cleanliness

The restaurant was noted for being clean and well-maintained, although some customers reported issues with food handling.

Speed of Service

Service speed was inconsistent, with several customers experiencing long wait times for their orders.

Value for Money

Some customers felt the prices were high relative to portion sizes and quality.
  • LL
    Leland
    Jan 15, 2026
    5.0
    COOL!
  • RB
    Randall Barringer
    Dec 29, 2025
    3.0
    No ingredients for a dipped cone. What a bummer.
  • NW
    Nikita West
    Dec 11, 2025
    3.0
    I ordered the #1 which was a double bacon cheese deluxe meal, my boyfriend ordered a #3 which is a double backyard bacon ranch meal. The cashier decided to ring us up for two #1’s, one triple and one double. After getting home we realized our food order was wrong. No one else was in the lobby or drive thru during our visit so I don’t understand how she got it wrong. Also, the food she charged us for cost more than what we wanted. After a phone call where we were assured it would be taken care of he had to drive back up there. He returned the food. Yes, the food was replaced but he had to request fresh fries or else they wouldn’t have been given and the cashier had a very lackadaisical attitude about it. She did not offer an apology or to refund the difference of the meals. The food was actually good but the service left much to be desired.
  • AG
    Ali Grice
    Dec 7, 2025
    1.0
    The person taking the drive thru orders was VERY RUDE she had and attitude because we could not hear her and then rolls her eyes as we pull of FIRE HER!
  • RP
    Rachel Piker
    Nov 1, 2025
    4.0
    Good value Good food
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Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Monticello, AR?

Dairy Queen Grill & Chill in Monticello, AR is open every day from 10:00 AM to 10:00 PM.

What types of food and treats does Dairy Queen Grill & Chill offer?

They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, and ice cream cakes.

Brand Certified Facts from Dairy Queen Grill & Chill

Dairy Queen Grill & Chill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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