Tropical Smoothie Cafe

3.4
266 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
12311 Maumelle Blvd,, Maumelle, AR
72113, United States

Hours

Reviews

3.4
266 reviews
5 stars
112
4 stars
37
3 stars
25
2 stars
27
1 star
65

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, particularly in the drive-thru.

Inconsistent Quality

Many reviews mentioned that smoothies and food items were often poorly made, watered down, or not up to standard compared to other locations.

Staff Performance

While some staff members received praise for their friendliness and helpfulness, others were criticized for rudeness and lack of training.

Food Quality

Several customers expressed disappointment with the quality of food, citing issues like cold ingredients, incorrect items, and unappealing presentation.

Positive Experiences

Despite the negative feedback, there were also positive mentions of specific staff members and some enjoyable menu items, indicating potential for improvement.
  • JT
    JT Thomas
    Oct 31, 2025
    5.0
    The poor, sweet girl taking my order was new and was confused about the POS when taking my order. When she had to ask for help from the other employee who was clearly more experienced, she wasn't corrected or helped at all, the senior employee simply "fixed" it and walked away - leading to more confusion and more mistakes by the new employee. The new employee was very sweet and apologetic, and the experienced employee was mostly useless. I felt bad for the new girl... poor kid
  • TR
    Tyler Rebmann
    Oct 18, 2025
    1.0
    I’ve ordered delivery from here twice and they continually make my order wrong.
  • BW
    Bill Wyatt
    Aug 26, 2025
    1.0
    Smoothie tastes water down the last couple times I’ve been there.
  • IB
    Inclusive Beauty
    Aug 6, 2025
    5.0
    I’m a frequent visitor and although it’s never bad, service can sometimes be slow and food wasn’t always consistent. Lately, everything has been amazing!! I feel bad for not getting the ladies name but there’s a new lady that works drive thru. Young black girl and a new cook, younger black girl as well. They are both AMAZING! Great customer service and my food has taste the best that it ever has from this location! I pray they stick around for a while!
  • TR
    Taya Ramey
    Jul 21, 2025
    2.0
    When I came in, I asked if they had the ingredients for the Chia seed bowl. They proceeded to tell me yes, and let me customize the bowl, Add extra toppings. Then let me come up to the window and pay for it ( It cost EXTRA) Then immediately after I paid told me that they did not have the stuff to make my bowl. Then asked “ Would you like a different bowl?” So I replied “No…..??” Just for them to stare at me like I’m dumb, So then I asked if I could just get the bananaboost smoothie in replacement. Which they said yes. So I guess they just keep the extra payment from my bowl. If Someone Asks if you have something,,, It literally takes two seconds to go and check. Rather than let me pay for it and then tell me you don’t have it. Ridiculous.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What types of meals are served at Tropical Smoothie Cafe?

Tropical Smoothie Cafe serves breakfast, lunch, brunch, dinner, and late night meals.