Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers consistently reported extremely slow service, with many waiting over 20 minutes in the drive-thru and experiencing rude interactions with staff.
Staffing Problems
The location is frequently described as understaffed, leading to long wait times and poor customer service.
Food Quality
While some customers enjoyed the food, there were numerous complaints about incorrect orders, cold food, and inconsistent quality.
Lobby Accessibility
The lobby is often closed during posted hours, causing frustration for customers who prefer to dine in.
SK
Sharon K
Dec 26, 2025
1.0
I tried to go to this place for breakfast. I sat at the order podium for a few minutes. No answer. I saw the workers inside and so I drove around and they did the same to the other cars in line.
JF
James Farar
Dec 23, 2025
1.0
Absolutely terrible service most people have 30 minutes for lunch I sat in line for 20 minutes waiting to even get checked in I would have left had I not already paid for my meal absolutely awful
MM
Madyn McFarlane
Dec 16, 2025
1.0
The lady at The drive-through was so rude. I have never felt so upset With how I was treated, definitely am never coming to this location again
MW
Michael West
Dec 8, 2025
2.0
The lobby is rarely open to customers. My wife and I stopped by on Monday, 12.08.2025 around 3 pm and the lobby was closed, only the drive through was open. The food is really good as long as you go through the drive thru.
LS
Lily Solano
Nov 15, 2025
1.0
The manger there on duty so disrespectful never going there again🤬👿talked to me like I wasn’t being respectful. lied when I called. And as well as super rude employees do not recommend!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's located at 821 W Monroe Ave, Lowell, AR?
The drive-thru at this Wendy's is open from 8:00 AM to midnight every day of the week.
Is this Wendy's location currently open?
Yes, the Wendy's at 821 W Monroe Ave, Lowell, AR is currently open and committed to serving customers every day.
Does the Wendy's at 821 W Monroe Ave offer breakfast?
Yes, this Wendy's location serves breakfast. You can order breakfast combos, sandwiches, coffee, and sides via their app or website.
Can I get delivery from this Wendy's location?
Yes, delivery is available through the Wendy's app or their website where you can enter your address to check availability.
How can I contact Wendy's at 821 W Monroe Ave with questions or feedback?
You can reach the Customer Care team via live chat or calls at 888-624-8140, provide feedback through online surveys, or directly call this location at (479) 334-5065.
What payment options are accepted at this Wendy's?
This Wendy's location accepts American Express, Cash, Discover, Mastercard, and Visa.
Are there other dining options near Wendy's at 821 W Monroe Ave?
Yes, nearby dining options include Einstein Bros. Bagels, Tropical Smoothie Cafe, Ozark Mountain Grill, Domino's Pizza, Taco Bell, and The Fermentary Public House, giving customers a variety of choices before or after visiting Wendy's.
Where can I find gas stations when visiting Wendy's at 821 W Monroe Ave?
Nearby gas stations include Phillips 66 Gas, Workman's Travel Center, Maverik, CAT Scale, and Kum & Go, convenient for refueling your vehicle before or after grabbing a meal at Wendy's.
What recreational or health facilities are near Wendy's in Lowell, AR?
Close to Wendy's are the Razorback Greenway Trail for outdoor activities, Sprout Pediatric Dentistry, IVX Health Infusion Center, and Present Day Health, P.A., providing options for health and wellness.
Does this Wendy's location have a mobile app for ordering?
Yes, you can order from Wendy's using their mobile app, available in the App Store, which offers features like delivery and quick ordering.