Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutNot available
- Curbside pickupNot available
Location
Hours
Reviews
2.4
208 reviews
5 stars
49
4 stars
14
3 stars
18
2 stars
14
1 star
113
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely slow service, particularly in the drive-thru, with wait times often exceeding 20 minutes.
Staffing Issues
Many reviews highlighted that the location is severely understaffed, leading to poor service and long wait times.
Order Accuracy
Numerous customers experienced issues with incorrect orders, missing items, and food quality, including cold or improperly prepared food.
Customer Service
Feedback indicated that staff members were often rude or unhelpful, contributing to a negative customer experience.
Lobby Accessibility
The lobby frequently closed during posted hours, causing frustration among customers who expected to dine in or pick up orders.
- LSLily SolanoNov 15, 20251.0The manger there on duty so disrespectful never going there again🤬👿talked to me like I wasn’t being respectful. lied when I called. And as well as super rude employees do not recommend!
- JHJason HudsonNov 7, 20251.0This location is constantly understaffed with untrained workers. I sat at the drive-through this morning long enough to realize that there was no one inside working even though they had no signs posted about not being open and the menu board was lit up on the drive-through. Inside at the counter the workers are rude and will just look at you and ignore you.
- PWPaige WilkersonNov 6, 20252.0Out of chicken strips, out of bake potatoes, had our mobile order for 30 minutes and weren’t even aware the mobile order was placed, employees appeared untrained and inefficient.
- JCJosh CarterNov 1, 20251.0They are so slow and the managers are so rude if you want to send the drive through for 45 minutes to get like a ice water that you're the one in Lowell poor management
- YMYou Don’t know meOct 19, 20251.0I will be calling corporate on Monday!! Whoever manages this location should be ashamed. I come to pick up a door dash order and the lobby is closed. I go to the drive thru that has 1 car sitting at the window. I am at the intercom and a lady asked me to hold. I waited for at least 6 minutes before she spoke to me. I said “I have a door dash order that’s ready for pickup and the lobby door is locked.” She said “oh yes, the lobby is closed. We only have two workers” and then she started laughing and said “oh… someone decided to show up today. I guess I need to go let them in.” I said “so what would you like me to do?” She said “pull around.” I sat at the window for approximately 10-15 minutes before someone even spoke to me. Understaffed restaurants should NOT open their door dash tablet for the day if they don’t have enough staff to properly run the place. Furthermore, you shouldn’t be clicking the order as ready when it wasn’t. As a door dash driver, we have specific delivery times that we must meet and by Wendy’s lying to door dash, I was 25 minutes late on this order. Being late on an order for pick up and/or drop off, can affect ratings and possible tips.
Frequently Asked Questions About Wendy's
Is 821 W Monroe Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Lowell, AR?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Lowell, AR into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (479) 334-5065.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 821 W Monroe Wendy’s serve breakfast?
Yes, this Wendy’s location in Lowell, AR serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's located at 821 W Monroe Ave, Lowell, AR?
The drive-thru at this Wendy's is open from 8:00 AM to midnight every day of the week.
Is this Wendy's location currently open?
Yes, the Wendy's at 821 W Monroe Ave, Lowell, AR is currently open and committed to serving customers every day.
Does the Wendy's at 821 W Monroe Ave offer breakfast?
Yes, this Wendy's location serves breakfast. You can order breakfast combos, sandwiches, coffee, and sides via their app or website.
Can I get delivery from this Wendy's location?
Yes, delivery is available through the Wendy's app or their website where you can enter your address to check availability.
How can I contact Wendy's at 821 W Monroe Ave with questions or feedback?
You can reach the Customer Care team via live chat or calls at 888-624-8140, provide feedback through online surveys, or directly call this location at (479) 334-5065.
What payment options are accepted at this Wendy's?
This Wendy's location accepts American Express, Cash, Discover, Mastercard, and Visa.
Are there other dining options near Wendy's at 821 W Monroe Ave?
Yes, nearby dining options include Einstein Bros. Bagels, Tropical Smoothie Cafe, Ozark Mountain Grill, Domino's Pizza, Taco Bell, and The Fermentary Public House, giving customers a variety of choices before or after visiting Wendy's.
Where can I find gas stations when visiting Wendy's at 821 W Monroe Ave?
Nearby gas stations include Phillips 66 Gas, Workman's Travel Center, Maverik, CAT Scale, and Kum & Go, convenient for refueling your vehicle before or after grabbing a meal at Wendy's.
What recreational or health facilities are near Wendy's in Lowell, AR?
Close to Wendy's are the Razorback Greenway Trail for outdoor activities, Sprout Pediatric Dentistry, IVX Health Infusion Center, and Present Day Health, P.A., providing options for health and wellness.
Does this Wendy's location have a mobile app for ordering?
Yes, you can order from Wendy's using their mobile app, available in the App Store, which offers features like delivery and quick ordering.