Wendy's

2.4
214 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutNot available
  • Curbside pickupNot available

Location

Wendy's
821 W Monroe Ave, Lowell, AR
72745, United States

Hours

Reviews

2.4
214 reviews
5 stars
50
4 stars
15
3 stars
18
2 stars
15
1 star
116

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers consistently reported extremely slow service, with many waiting over 20 minutes in the drive-thru and experiencing rude interactions with staff.

Staffing Problems

The location is frequently described as understaffed, leading to long wait times and poor customer service.

Food Quality

While some customers enjoyed the food, there were numerous complaints about incorrect orders, cold food, and inconsistent quality.

Lobby Accessibility

The lobby is often closed during posted hours, causing frustration for customers who prefer to dine in.
  • SK
    Sharon K
    Dec 26, 2025
    1.0
    I tried to go to this place for breakfast. I sat at the order podium for a few minutes. No answer. I saw the workers inside and so I drove around and they did the same to the other cars in line.
  • JF
    James Farar
    Dec 23, 2025
    1.0
    Absolutely terrible service most people have 30 minutes for lunch I sat in line for 20 minutes waiting to even get checked in I would have left had I not already paid for my meal absolutely awful
  • MM
    Madyn McFarlane
    Dec 16, 2025
    1.0
    The lady at The drive-through was so rude. I have never felt so upset With how I was treated, definitely am never coming to this location again
  • MW
    Michael West
    Dec 8, 2025
    2.0
    The lobby is rarely open to customers. My wife and I stopped by on Monday, 12.08.2025 around 3 pm and the lobby was closed, only the drive through was open. The food is really good as long as you go through the drive thru.
  • LS
    Lily Solano
    Nov 15, 2025
    1.0
    The manger there on duty so disrespectful never going there again🤬👿talked to me like I wasn’t being respectful. lied when I called. And as well as super rude employees do not recommend!

Frequently Asked Questions About Wendy's

Is 821 W Monroe Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's located at 821 W Monroe Ave, Lowell, AR?

The drive-thru at this Wendy's is open from 8:00 AM to midnight every day of the week.