Wendy's

3.7
887 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
604 East Broadway St, Little Rock, AR
72114, United States

Hours

Reviews

3.7
887 reviews
5 stars
376
4 stars
187
3 stars
147
2 stars
55
1 star
122

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and poor communication from staff.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold, stale, or poorly prepared items.

Staff Attitude

Several reviews highlighted rude or unprofessional behavior from employees, particularly during late-night shifts.

Operational Problems

Many customers experienced issues with the restaurant's hours, including being closed early or having systems down.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty floors and trash outside.
  • JJ
    Jenni Johnson
    Dec 15, 2025
    5.0
    Great burger
  • KK
    Kay Roe (KayRoe)
    Nov 23, 2025
    2.0
    I used my app and ordered a Big Dave Classic and sugar-free Fanta peach soda. Their order box has had weird writing on the screen lately showing it's off network, but the other day when I ordered coffee, someone still came on the intercom and directed me to come to the window. Saturday night, November 22, around 7:30, I sat at the order box for a few minutes waiting to tell someone I had a mobile pickup order. No one answered. So, I pulled up to the window. At least 4 or 5 different employees were walking past looking at me as I sat at the window. Finally, a guy came to the window and apologized that the intercom wasn't working and they didn't know I was there. I told him I'd already paid for my mobile order and gave them my name. It took a while for any of them to get started cooking my order. Maybe one was waiting on someone else to do it. The dynamics were strange and I felt like driving off. Especially since they were looking at me like I broke their peace. I sincerely believe they'd hoped that after sitting at the order box for a while, I would have just driven off and not interrupted them. But I waited anyway and finally got my thrown-together burger. I often have to tell myself that it's my last time stopping at this Wendy's, but it's so convenient. The service and food are just hit or miss. You never know how good it will be. There is one woman who works during the day that's good. I assume she's the manager. She checks to make sure everything you asked for is in your bag. Plus she says thank you upon handing you your purchase. She's quick and about business, but doesn't seem to mind you stopping buy to purchase food. The night crew is another story.
  • FM
    Fernando Mercader
    Nov 5, 2025
    4.0
    Seem to be a new team of ladies. That's not a easy area to be at but I give them their best. They are cute and I hope for the best of them.
  • AK
    Aaliyah Kearney
    Oct 19, 2025
    1.0
    Oh my goodness I will never come to this Wendy's again at 10:00 at night it was a boy jumping through the wind drive-thru window boy driving up on a bike to the window the girl at the window last night was so disrespectful the manager was just back there going with the flow in her little red shirt or whatever the case may be it was crazy last night I would never come back to this Wendy's. After she passed my food I sat there for a minute cuz I wanted some ketchup and then she totally ignored the fact that I was sitting there and literally did not ask me if I needed anything else until I was screaming through the window for some ketchup it was so disrespectful.
  • PL
    Pride Of Lions
    Oct 13, 2025
    4.0
    A little slow but good.

Frequently Asked Questions About Wendy's

Is Broadway Blvd13 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at this Wendy's location on Broadway Blvd in Little Rock?

The drive-through is open daily from 6:30 AM to midnight.