Wendy's

3.8
1205 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
10924 Colonel Glen Road, Little Rock, AR
72204, United States

Hours

Reviews

3.8
1,205 reviews
5 stars
482
4 stars
315
3 stars
209
2 stars
70
1 star
129

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unhelpful staff, with complaints about long wait times and incorrect orders.

Food Quality

Many reviews mentioned poor food quality, including cold items, incorrect orders, and unsatisfactory preparation.

Cleanliness

The restaurant was frequently described as dirty, with unclean dining areas and restrooms.

Staff Attitude

Several customers noted a lack of professionalism and friendliness among staff, contributing to a negative dining experience.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their excellent service, particularly highlighting one employee named Ricky.
  • LB
    Lisa Bredlow
    Nov 11, 2025
    5.0
    We went to Drive Thru for breakfast. Couldn't get inside. Food was hot and fresh. We ordered 2 Chicken, honey breakfast combos and sausage egg and cheese combo with ice mocha coffee. All the food was hot and fresh and delicious. Great price for 3 breakfast combos. Customer service was excellent. Everything was excellent. They put jelly and ketchup in the bag. We will be back
  • ML
    Michelle Lewis
    Oct 20, 2025
    1.0
    Horrible service when paying for the food. I only had a $50 bill and left my debit card at home today so that was the only money I had to buy dinner with. The cashier said they no longer accept $50 bills because they received a fake one and literally made me drive to another business to ask for change and come back!! What happened to the pens that check for fake bills??? The next place I went to had a pen and checked the bill to make sure it was real then gave me the change. How hard was that for Wendy’s to do?? Thank you to American pie for being a good business and providing help to a customer in need of assistance!!! Wendy’s needs to take lessons from them!
  • JH
    Joel Hodges
    Oct 5, 2025
    1.0
    I wish I could give zero stars .
  • BS
    Brooklynn Spencer
    Oct 5, 2025
    1.0
    The gm , Rebekah was very rude to me , she didn’t look happy to be there at ALL!! She was definitely disrespectful
  • PB
    Paul Bullock
    Sep 26, 2025
    1.0
    Ordered chilli the beans wasn't done

Frequently Asked Questions About Wendy's

Is Colonel Glen Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.