Tropical Smoothie Cafe

3.9
316 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
410 S. University Avenue, Little Rock, AR
72205, United States

Hours

Reviews

3.9
316 reviews
5 stars
177
4 stars
54
3 stars
24
2 stars
12
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative customer experience.

Order Accuracy

Many customers reported issues with incorrect orders and poor communication regarding their requests.

Cleanliness

Some customers noted cleanliness issues, including unsanitary conditions and unpleasant odors in the restaurant.

Food Quality

While some customers enjoyed the smoothies, there were complaints about food freshness and temperature.

Wait Times

Several reviews mentioned long wait times for orders, even when the restaurant was not busy.
  • SC
    Summer Cookiez
    Dec 10, 2025
    2.0
    I would've rated differently, but I was disturbed by the young lady working the cash register because of how rude she was. She asked what was wrong with my online order and when I told her my smoothie was not full like usual she gave me a look of disgust and decided not to answer me from that point on. She rolled her eyes and asked another young lady to remake it. This was highly offensive and extremely disrespectful - also unnecessary. Horrible way to treate a long time customer.
  • RE
    Randy East
    Sep 10, 2025
    1.0
    The music was to loud , they screwed up my order twice … they said they didn’t have plant based option which is clearly on their menu . Then copped attitude like we ordered wrong . Very unprofessional… will never eat here again !!!!
  • RE
    RB East
    Sep 10, 2025
    1.0
    They got our order wrong twice … when my wife went back up to ask for the correct thing , the manager told my wife it was her responsibility to make sure the person taking the order read it back correctly. What she wanted was a spinach pesto breakfast wrap… we got a chicken pesto wrap twice. Third time finally got what was requested after it was stated to the manager three times what she wanted. My wife mentioned that the music they’re playing was so loud mixed with the fact that I am hard of hearing , made it difficult for anyone to hear anything correctly without shouting. Just very disappointing that simple customer service is so difficult to achieve.
  • AV
    Amy Velasquez
    Sep 9, 2025
    5.0
    Rarely ever busy here. Newer front counter staff don't always know the menu, so ive had to ask more than once if a seasonal item is in stock, just for them to go check and confirm it is. Smoothies are always good, TS food is never my favorite. Thanks!
  • SH
    Selah Harms
    Sep 3, 2025
    1.0
    I love Tropical Smoothie Cafe and would go to the one in Benton at least once a week over my lunch break when I was working in that city. But this location on S University is awful. I’ve been to this one a few times as it is closer to my house than the others in Little Rock but every time, the wait has been much longer than the Benton location and the staff are just not very friendly. The last time I went to this location, they forgot to give me my side which I did not realize until getting home. And then this time today, they didn’t put the wontons on the Thai salad I ordered and my Mom said the smoothie I brought her was very melted, despite just having bought it all but 7 minutes ago. I think next time, I’ll just drive across town to another location. I don’t mean to be rude but after several negative experiences here, felt the need to let corporate know. Like I said, love this chain. Hopefully, corporate can help this location improve!

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What types of meals are served at Tropical Smoothie Cafe?

They serve breakfast, lunch, brunch, dinner, and late-night meals.