Tropical Smoothie Cafe

3.4
254 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
16900 Chenal Parkway, Little Rock, AR
72223, United States

Hours

Reviews

3.4
254 reviews
5 stars
112
4 stars
35
3 stars
17
2 stars
18
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unresponsive, and unprofessional.

Smoothie Quality

Several customers reported issues with smoothie quality, including chunks of ice and incorrect orders.

Staff Engagement

Many customers noted a lack of engagement from staff, with some employees seen on their phones instead of attending to customers.

Cleanliness and Food Quality

There were complaints about cleanliness and food quality, including reports of moldy bread and rotten fruit.

Service Speed

Customers frequently mentioned slow service, particularly in the drive-thru, with long wait times reported.
  • SJ
    Stephanie “MrsSpj” Jones
    2 days ago
    3.0
    I recently purchased a Peanut Paradise from here. I ordered on the app. The smoothie didn't really have any flavor and the consistency was off. It's my favorite and I get it all the time but it did not taste right. The previous time I went, the vibe seemed a little better and my smoothie tasted okay but this time was just not that great. O usually go to the one on Kanis but they were not open. I might return in the future but it is hit or miss.
  • LS
    Lynzie Santiago
    Nov 4, 2025
    1.0
    a server name beautiful was on her phone when i needed my smoothie to be made i literally had to grab her attention for her to make my smoothie i feel like this is very unprofessional i will not be coming back😤😤
  • AL
    Amber Lovell
    Nov 4, 2025
    1.0
    The cashier named Beautiful on name tag was very rude but the food was good
  • KP
    Kyla Peace
    Oct 5, 2025
    1.0
    The Cashier was rude. Beautiful is the most kind worker in there. She really tried to appease us.
  • NB
    Niya Bug
    Sep 18, 2025
    2.0
    I’m sitting in the parking lot typing this review bc I didn’t want to forget. Upon walking into the building there are three workers: the manager and worker at a table and a worker behind the counter cleaning. No one speaks. No one moves to take my order. Eventually, the manager says “Can you take her order for me?” To which the girl behind the counter does not respond and continues cleaning. I looked absolutely amazed (not in a good way) and look at the manager. She eventually gets up and comes to take my order saying “I’ll take your order when you’re ready.” I looked absolutely amazed at her because my flabber is gasted! I’m standing at the counter. She says “They don’t know you’re ready to order when you stand over there.” Where? In front of one of the two registers! Then, the manager and girl start having a loud interaction “I’m doing something! Cleaning! Like you told me to do!” The manager takes my order, walks to the window, takes another order, goes over to the ingredients and starts making my shake. NEVER WASHING HER HANDS!!!! The only saving grace was the man who came from the back and made my wrap. He walked my food out to me and smiled. I enjoy the Cesar wrap and smoothie from tropical smoothie but I won’t be coming back to this one. I’ll try the one in the shopping center bc the one on Rodney Parham didn’t put chicken in my wrap last week, which is why I came to this one. Sigh.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the operating hours for dine-in at Tropical Smoothie Cafe?

Tropical Smoothie Cafe offers dine-in from 6:30 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 9:00 AM to 9:00 PM on Sunday.