Sonic Drive-In

3.9
1304 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Little Rock, AR. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 12214 Westhaven Drive for the ultimate SONIC experience!

Location

Sonic Drive-In
12214 Westhaven Drive, Little Rock, AR
72211, United States

Hours

Reviews

3.9
1,304 reviews
5 stars
584
4 stars
352
3 stars
180
2 stars
62
1 star
126

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported extremely slow service, with long wait times for orders and rude staff interactions.

Food Quality

Many reviews highlighted issues with food quality, including cold items, incorrect orders, and unsatisfactory taste.

Customer Experience

Several customers expressed disappointment with the overall experience, citing unclean conditions and malfunctioning equipment.

Staff Performance

While some staff members received praise for their friendliness, many reviews indicated a lack of professionalism and care among employees.
  • DA
    Dana Auten
    Jan 4, 2026
    1.0
    Ridiculous behavior from the staff 1/4/26 at 8pm. Checked in for a mobile order at 8:05ish only to leave with nothing at 8:40. They were cancelling speaker requests and ignored me when I went up to the door for help. I had prepaid for a mobile order and had to sit with customer service for a refund. Pitiful behavior
  • AC
    Austin Carracino
    Jan 4, 2026
    2.0
    Half the menus do not function
  • JE
    Jarrett Elliott
    Jan 2, 2026
    1.0
    BEWARE, they tried to scam me. I paid with a credit card, but the carhop said it didn't go through because their card machine was down. So I gave him $6 then checked my bank account and the card payment actually went through. I waited 5 minutes and he never returned so I pushed the button and requested a refund. The carhop returns with a death stare. I ask for my money back and he hands me the $6 and walks away without saying a word. DISGRACEFUL!
  • RS
    roberta storrie
    Nov 25, 2025
    1.0
    Bag split all food on ground no one will return my calls
  • DC
    Dylan Chesher
    Nov 18, 2025
    5.0
    Kristine, Kareana, Kes are amazing people! It’s rare to find people willing to make a positive difference in some ones day. God bless these 3 women and you better be taking good care of them! We have to go back to wanting to take care of the people who take care of our business. Keep rocking ladies, and you will continue to do great things!