Rally's

3.4
1299 reviews

About

Fast Food RestaurantBurger JointAmerican RestaurantCheckers Drive-In Restaurants, Inc
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Rally's
5400 West 12th Street, Little Rock, AR
72204, United States

Hours

Reviews

3.4
1,290 reviews
5 stars
470
4 stars
241
3 stars
211
2 stars
110
1 star
258

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.

Food Temperature

Many reviews mentioned that food was often served cold or lukewarm, leading to dissatisfaction.

Customer Experience

While some customers praised individual staff members for their friendliness and helpfulness, overall experiences varied greatly, with many expressing frustration.

Cleanliness Issues

Several reviews highlighted concerns about cleanliness, both in the restaurant and among staff practices.

Fries Popularity

Despite the negative feedback, many customers enjoyed the fries, often describing them as delicious.
  • JC
    Jasmine Creer
    Dec 31, 2025
    1.0
    Didn't use gloves to put the food in deep fryer and didnt wash his hands when he came back from outside giving an order
  • CB
    Cory Bennett
    Dec 17, 2025
    5.0
    Rally’s is always good
  • LL
    Lex
    Nov 16, 2025
    1.0
    Slow and cold food
  • JR
    Jennifer Riley
    Nov 16, 2025
    5.0
    Needed a quick bite to eat. Hot and fresh.
  • JB
    Jackson Bittner
    Oct 29, 2025
    1.0
    You won't get what you ordered, you won't get anyone to fix it, you will wait 20 minutes minimum even if no one else is there. They do not try in the least bit. No one working there wants to be there

Frequently Asked Questions About Rally's

What are the operating hours of Rally's at 5400 West 12th Street?

Rally's is open daily from 10:00 AM to 2:00 AM Sunday through Wednesday, and from 10:00 AM to 3:00 AM Thursday through Saturday.

Does Rally's at 5400 West 12th Street offer drive-thru and take-out services?

Yes, this location provides both drive-thru and take-out services for customer convenience.