Business Details
About
Fast Food RestaurantBurger JointAmerican Restaurant
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,281 reviews
5 stars
463
4 stars
241
3 stars
210
2 stars
110
1 star
257
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
Many reviews mentioned cold or stale food, with some customers expressing disappointment in the preparation and freshness.
Customer Experience
While some customers praised individual staff members for their service, overall experiences varied widely, with many expressing frustration over the inconsistency.
Cleanliness
Several reviews noted unsanitary conditions in the restaurant, including dirty environments and unkempt areas.
Fries Popularity
Despite the negative feedback, many customers enjoyed the fries, often highlighting them as a standout item.
- LLLexNov 16, 20251.0Slow and cold food
- JRJennifer RileyNov 16, 20255.0Needed a quick bite to eat. Hot and fresh.
- NGNique GoodenOct 31, 20251.0Building full of dudes. Everytime I go I’m there for over 40 minutes.
- JBJackson BittnerOct 29, 20251.0You won't get what you ordered, you won't get anyone to fix it, you will wait 20 minutes minimum even if no one else is there. They do not try in the least bit. No one working there wants to be there
- WSWhitney ShawOct 20, 20251.0At every Rally's I ever been to their fries tastes like they keep cooking in the same Grease for way too long they should really start changing it more
Frequently Asked Questions About Rally's
What are the operating hours of Rally's at 5400 West 12th Street?
Rally's is open daily from 10:00 AM to 2:00 AM Sunday through Wednesday, and from 10:00 AM to 3:00 AM Thursday through Saturday.
Does Rally's at 5400 West 12th Street offer drive-thru and take-out services?
Yes, this location provides both drive-thru and take-out services for customer convenience.
What types of meals can I expect to find at Rally's at 5400 West 12th Street?
They serve lunch, dinner, and late-night meals, including specialties like Famous Seasoned Fries, Big Buford, Baconzilla, and the All American Cheeseburger.
What payment methods are accepted at Rally's on West 12th Street?
You can pay using American Express, Visa, MasterCard, cash, and checks at this location.
Is casual attire appropriate when visiting Rally's at 5400 West 12th Street?
Yes, the dress code at this restaurant is casual, so comfortable and informal clothing is suitable.
How can I order food for delivery from Rally's?
You can order delivery online through their official delivery website or via DoorDash for convenient food delivery.
Are there any nearby gas stations or convenience stores near Rally's for quick stops?
Yes, 'goodstop by Casey's' and 'MAPCO Mart' are nearby convenience stores and gas stations where customers can fill up gas or grab snacks before or after visiting Rally's.
What healthcare facilities are close to Rally's at 5400 West 12th Street?
Nearby healthcare facilities include Fresenius Kidney Care, CHI St. Vincent Heart Clinic, and multiple cardiologists and doctors such as Joe Hargrove, MD and Mohan Edupuganti, MD.
Are there any parks or recreational areas near Rally's at this location?
Yes, Fair Park Gardens, a landmark and park, is located nearby, offering a place for relaxation before or after your meal at Rally's.
Where can I find photo or video rental kiosks close to Rally's?
A Redbox rental kiosk is located nearby, allowing customers to pick up or drop off movies or games conveniently while visiting the area.