Fast Food RestaurantBurger JointAmerican RestaurantCheckers Drive-In Restaurants, Inc
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.
Food Temperature
Many reviews mentioned that food was often served cold or lukewarm, leading to dissatisfaction.
Customer Experience
While some customers praised individual staff members for their friendliness and helpfulness, overall experiences varied greatly, with many expressing frustration.
Cleanliness Issues
Several reviews highlighted concerns about cleanliness, both in the restaurant and among staff practices.
Fries Popularity
Despite the negative feedback, many customers enjoyed the fries, often describing them as delicious.
JC
Jasmine Creer
Dec 31, 2025
1.0
Didn't use gloves to put the food in deep fryer and didnt wash his hands when he came back from outside giving an order
CB
Cory Bennett
Dec 17, 2025
5.0
Rally’s is always good
LL
Lex
Nov 16, 2025
1.0
Slow and cold food
JR
Jennifer Riley
Nov 16, 2025
5.0
Needed a quick bite to eat. Hot and fresh.
JB
Jackson Bittner
Oct 29, 2025
1.0
You won't get what you ordered, you won't get anyone to fix it, you will wait 20 minutes minimum even if no one else is there. They do not try in the least bit. No one working there wants to be there
What are the operating hours of Rally's at 5400 West 12th Street?
Rally's is open daily from 10:00 AM to 2:00 AM Sunday through Wednesday, and from 10:00 AM to 3:00 AM Thursday through Saturday.
Does Rally's at 5400 West 12th Street offer drive-thru and take-out services?
Yes, this location provides both drive-thru and take-out services for customer convenience.
What types of meals can I expect to find at Rally's at 5400 West 12th Street?
They serve lunch, dinner, and late-night meals, including specialties like Famous Seasoned Fries, Big Buford, Baconzilla, and the All American Cheeseburger.
What payment methods are accepted at Rally's on West 12th Street?
You can pay using American Express, Visa, MasterCard, cash, and checks at this location.
Is casual attire appropriate when visiting Rally's at 5400 West 12th Street?
Yes, the dress code at this restaurant is casual, so comfortable and informal clothing is suitable.
How can I order food for delivery from Rally's?
You can order delivery online through their official delivery website or via DoorDash for convenient food delivery.
Are there any nearby gas stations or convenience stores near Rally's for quick stops?
Yes, 'goodstop by Casey's' and 'MAPCO Mart' are nearby convenience stores and gas stations where customers can fill up gas or grab snacks before or after visiting Rally's.
What healthcare facilities are close to Rally's at 5400 West 12th Street?
Nearby healthcare facilities include Fresenius Kidney Care, CHI St. Vincent Heart Clinic, and multiple cardiologists and doctors such as Joe Hargrove, MD and Mohan Edupuganti, MD.
Are there any parks or recreational areas near Rally's at this location?
Yes, Fair Park Gardens, a landmark and park, is located nearby, offering a place for relaxation before or after your meal at Rally's.
Where can I find photo or video rental kiosks close to Rally's?
A Redbox rental kiosk is located nearby, allowing customers to pick up or drop off movies or games conveniently while visiting the area.