Lennys Grill & Subs

Reviews

• TR

  T Rob

  3 days ago
  1.0
  Wasn’t going to leave a review of my poor interaction after an order was delivered BUT the response from management is laughable. Granted, only the salad dressing was missing from the order but from the initial call, no ownership was taken. “J” whose name was on my order ticket and who answered the phone, had no idea what to do. Their resolution was for me to come pick it up; reminder, this was a delivery order. (and I did pay extra for additional dressing). OR next time I get 10% off. Hmm let me get this straight. In order for you to refund my $ for something I didn’t receive I have to spend more $ with you for 10% off. Then I received a survey to take. Ok. I’ll take the survey and leave it at that. Their response: (and I’ve copied it from their text message) FROM LENNYS RESPONSE TO MY SURVEY: You placed a dispatch order, so how can you be certain that the delivery driver didn’t remove any items and that the store didn’t have any additional ranch packet's Lennys Grill & Subs YOU SERIOUSLY BLAME A DELIVERY DRIVER FOR STEALING RANCH DRESSING? How about taking some ownership of a messed up order? And can’t be certain THAT YOU DIDN’T INCLUDE IT EITHER. TAKE SOME OWNERSHIP. And if you don’t want to know the truth, then don’t send out a survey just to feel better.
• AT

  Amanda Terry

  Feb 6, 2026
  5.0
  We ate here for the first time and it was fantastic! Food was delicious and the employees were very friendly!
• JX

  James Wilson (DEMIGOD XL)

  Jan 12, 2026
  5.0
  I ordered 2 drinks they sold me 2 drinks and received 2 drinks
• AM

  A McDougale

  Dec 28, 2025
  5.0
  Best Philly I have had! The bread is soft but has a nice bite and the steak doesn’t have all the gristle other places have and is well seasoned. Added mushrooms last visit and it was so good!
• CC

  Catherine Canu

  Dec 20, 2025
  5.0
  ABSOLUTELY FANTASTIC! We were exhausted! My son is in the ER at UAMS in Little Rock, AR. We checked into Embassy Suites completely exhausted and starving!!! I took a walk to get some air and saw Lenny’s sub neon sign. I have never heard of this sub shop. We ordered online and walked over just before closing. These two amazing woman you have were working tonight were scrubbing and cleaning, and the store was immaculate! These beautiful ladies stopped what they were doing and immediately and greeted us and made feel welcome. Very unusual today in this busy world. I don’t know if it was because I was so tired, mentally exhausted, emotionally spent, and very, very hungry? This was the most delicious sub sandwich I have ever put in my mouth! EXACTLY WHAT I WANTED! I wish I had gotten their names!! Whatever you are paying them, it’s not enough. These are the people on the front line, representing Lennys to a first time customer. And I am telling you now, these two women nailed it! Bravo ladies! I am getting another one when I get back from the hospital tonight!!!! 😊🥰🥰🥰🥰😋😋😋 Thank you! A very happy customer!!