Jimmy John's

3.8
267 reviews

About

Sandwich Restaurant

Location

Jimmy John's
12206 W Markham St, Little Rock, AR
72211, United States

Hours

Reviews

3.8
267 reviews
5 stars
138
4 stars
46
3 stars
19
2 stars
13
1 star
51

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.

Food Quality

While many enjoyed the sandwiches, there were complaints about portion sizes, freshness, and incorrect toppings.

Staff Performance

Some employees received praise for their friendliness and helpfulness, while others were criticized for poor customer service and lack of attention.

Delivery Problems

Numerous reviews highlighted issues with delivery times and accuracy, with many customers expressing disappointment in the service.
  • MS
    Michelle Stevens
    3 days ago
    1.0
    This location has become an absolute joke. The number of times I have shown up and been able to order or pay because their “system is down”… Sometimes I’ll show up having already ordered and paid online and they’ll be out of something basic, like BREAD - at noon on a Friday. There is never enough people working. They can’t operate a drive through and customers at the counter at the same time. You can pull up or walk in and not even be acknowledged for 5+ mins. Receiving a mobile order can include waiting over 20 minutes in drive through. And when any of these things happen NO ONE inside cares. They don’t notice. It’s not their problem. They don’t apologize. It’s an absolute joke of a business.
  • RB
    Richard Barraza
    Dec 30, 2025
    1.0
    Jimmy John’s is known for being fast, but this visit was very slow. I waited much longer than expected for a simple order, and there was no explanation or apology. Hopefully this location can improve its service times.
  • KJ
    Kiing Jayy
    Dec 29, 2025
    5.0
    Janiya was nice and very good at her job i thank her allot helped me out with me being a first customer
  • CF
    Cassandra Favre
    Dec 28, 2025
    1.0
    This place is horrible! They never have a delivery driver or they don’t answer their phone!
  • MM
    Mcboofin Mcboofin
    Dec 21, 2025
    1.0
    Food took 30 minutes to get. Worker was on her phone talking to someone while we were waiting to be served. They ran out of regular bread as well