Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 13000 Chenal Parkway in Little Rock is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
1,164 reviews
5 stars
745
4 stars
229
3 stars
99
2 stars
39
1 star
52
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service were mixed; while many praised the friendliness and attentiveness of staff, some reported instances of poor service and rudeness.
Food Quality
Overall, the food received positive feedback for being fresh and tasty, particularly the burgers and Cajun fries, though some customers noted issues with blandness and inconsistency.
Cleanliness
The restaurant was frequently described as clean and well-maintained, contributing positively to the dining experience.
Pricing
Many customers felt that the prices were on the higher side, especially considering the quality and portion sizes, leading to mixed feelings about value for money.
- ZTZach Taylor4 days ago2.0$23 for a burger, medium fries, and a medium drink is absolute insanity. I’ll never come back here. Burger was good but not worth that much. I can make a week of burgers that tastes the same or better for what their one meal costs. If any of y’all are gonna spend this outrageous amount for their food, hit me up I’ll make you a burger that’s better for half the price!!
- SLShonta LoveDec 28, 20251.0I feel like I was racist treated in this place today first I came in Nobody spoke to me saying nothing to me I stood there waiting for somebody to ask me do I need help what I need if I need order or pick up they didn’t say anything so I went to the bathroom Came back out the bathroom again waiting for somebody to help me they didn’t so two white women walk in the restaurant then the employee say to them hi how are you doing? What can we help you with and I’m still standing there like they don’t see me standing there and yes I am black so I said to then y’all didn’t ask me for any help or spoke to me when I came in they didn’t ask Do I need any help or what would I like to order? I was there to pick up order but nobody asked me so a young girl that work there gonna say we don’t have ask you I should’ve knowledge them and let us know you hear no that’s not how it works I work in a restaurant for 15 years I know how it should’ve went in there today but that restaurant showed it racist side today and yes I’m black so I was treated wrong in there today.
- TJTamra JohnsonDec 6, 20255.0The manager, Miss Brittany ran a tight shift! She gave encouragement and direction with a smile. She made sure to tell the team to check on their customers, complete their side work between orders, and even replaced a light bulb that she noticed was blown out. The restaurant was very clean, the food was fresh and tasty, and service was even better! More managers like her are needed in the fast food industry.
- MXMusix82743 XNov 30, 20255.0⭐️⭐️⭐️⭐️⭐️ Five Guys – Outstanding Service! I had an amazing experience at Five Guys today, and I have to give a huge shout-out to the team. Josh made the best fries I’ve ever had—perfectly seasoned, hot, and fresh. You could tell he took pride in getting them just right. And Tosh crafted my burger with absolute care and love. Every ingredient was layered perfectly, and the flavor was spot on. It’s rare to find a team that puts this much heart into what they do. Josh and Tosh truly elevated the whole experience. I’ll definitely be coming back because of them! 👏🍔🍟
- DDDanaNov 30, 20255.05 Guys never disappoints! They are congruent at every location and that’s what I like!
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 13000 Chenal Parkway accept reservations?
No, Five Guys at this location does not accept reservations.
What are the regular dining hours for Five Guys at 13000 Chenal Parkway?
They are open daily from 10:00 AM to 10:00 PM.
Is delivery available from the Five Guys at West Little Rock?
Yes, delivery is available every day from 10:00 AM to 9:30 PM.
What payment methods are accepted at Five Guys in West Little Rock?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I customize my burger or milkshake at Five Guys in Little Rock?
Yes, there are more than 250,000 ways to customize your burger and over 1,000 milkshake combinations.
Does Five Guys offer gluten-free options?
Buns and some condiments contain gluten, but many sandwiches can be ordered without buns. Please check the allergen information for details.
What kind of services does the Five Guys location in West Little Rock provide?
They offer delivery, dine-in, and takeout services, including same-day and no-contact delivery options.
Are there any shopping centers near Five Guys at 13000 Chenal Parkway?
Yes, Chenal Park West is nearby, offering shopping and dining options which customers might enjoy before or after their meal.
What health-related facilities are close to Five Guys in West Little Rock?
Nearby are Pinnacle Family Medicine and Ortho Rehab and Specialty Centers, useful for those visiting for healthcare and wanting nearby dining options.
Are there nearby beauty and wellness salons close to Five Guys at Chenal Parkway?
Yes, Green House Barbershop, Lux Nails, Joty thread & wax salon, European Wax Center, and Great Clips are nearby and convenient for personal care visits around your meal.