Dairy Queen Grill & Chill

4.0
1119 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • BreakfastAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable

Location

Dairy Queen Grill & Chill
6100 W 12th St, Little Rock, AR
72204-1504, United States

Hours

Reviews

4.0
1,119 reviews
5 stars
569
4 stars
260
3 stars
135
2 stars
66
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff interactions is mixed; some customers praised friendly service while others reported rudeness and lack of attentiveness.

Food Quality

Food quality varies significantly; while many enjoyed the ice cream and some meals, others reported cold or poorly prepared items.

Cleanliness

The dining area and bathrooms are generally noted as clean, contributing positively to the overall experience.

Service Speed

Service speed is inconsistent, with some customers experiencing long wait times, particularly in the drive-thru.

Value for Money

Several customers expressed concerns about the pricing relative to portion sizes and food quality.
  • DM
    Dexter Madson
    6 days ago
    5.0
    This place is in a nice area to enjoy food & treats. Would recommend coming here.
  • NG
    Nique Gooden
    Jan 5, 2026
    1.0
    The price of $27 for a few fries and those small tenders was diabolical. They gave us a small paper tray thing to eat out of. I am so disappointed.
  • KA
    Karim Adatia
    Jan 4, 2026
    1.0
    Ok I went to buy a ice cream birthday cake.. Apparently they were at the back and I had to wait for the manager ..a cook came out..he brings an ice cream cake and I asked to open it so I can see it..I asked him if it was fresh..o yes sir it is recently made...I opened package and you could obviously see it had freezer burns..I checked the date and was expired a month ago...I asked him about the date and he says I can give you 10 percent off..times are tough for all of us and that cake should be tossed out to the garbage can I am not going back to that store again
  • LW
    Letha Walker-Richardson
    Dec 30, 2025
    2.0
    I went through the drive thru. The lady waiting on me was rude!! My bill was $15. 78 and I gave her $16.03 expecting 25cents back, but she gave me 20cents. I asked why I didn't get a quarter back and she told me that they round up. I stated if you had put the correct amount I gave you in the register it would have given the correct amount to giveme back. She gave me a quarter and stated that she shouldn't have given it because you people need to learn how to read. I had my grand kids in the car and I didn't want the situation to get out of hand so I drove off. I was greatly disturbed by her comment. I am not a you people and I have multiple degrees and I know how to read!!! I do understand frustration with your job, but you should not be rude to the customers. I only gave a 2 because the ice cream was good.
  • MM
    Margaret McKee
    Dec 21, 2025
    5.0
    The Manager, Gage found a supreme job. The restaurant was busy & with only a few other employees, worked an manage everything with courtesy, skill & care. Thank You Gage, for making our travel stop experience extremely enjoyable.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.

What are the opening hours for Dairy Queen Grill & Chill?

The restaurant is open Monday through Thursday from 6:00 AM to 10:00 PM, Friday and Saturday from 6:00 AM to 11:00 PM, and Sunday from 7:00 AM to 10:00 PM.