Chipotle Mexican Grill

3.5
209 reviews

About

Mexican Restaurant
Chipotle Chenal & Markham is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
12524 Chenal Pkwy, Little Rock, AR
72211, United States

Hours

Reviews

3.5
209 reviews
5 stars
96
4 stars
33
3 stars
12
2 stars
13
1 star
55

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some enjoying their meals while others found them cold, poorly prepared, or lacking flavor.

Service Issues

Many reviews highlighted poor customer service, including rude staff, long wait times, and issues with order accuracy.

Cleanliness

Multiple customers noted cleanliness issues, particularly in dining areas and food preparation spaces.

Portion Sizes

Several reviews mentioned dissatisfaction with portion sizes, often feeling they received less than expected for the price paid.

Atmosphere

The dining atmosphere received mixed feedback, with some enjoying the vibe while others found it noisy or uncomfortable.
  • LH
    loren Hodges
    Nov 5, 2025
    5.0
    I got the quesadillas today and they didnt disappoint!
  • ER
    Ednarene Rodgers
    Nov 5, 2025
    1.0
    I experienced some type of food poison from one of their Mexican bowl. The tables and floors were dirty. The only good thing they refunded my money and I will never go back to that restaurant. It need to be closed by the Health Department.
  • KN
    Kylee Naquila
    Nov 4, 2025
    5.0
    3pm crew is outstanding!
  • GN
    Gian Naquila
    Nov 4, 2025
    4.0
    I just want to compliment and give thanks to the 3 pm crew that worked 11/04/2025. Truly made the service different.
  • RN
    Rikki Nelson
    Oct 3, 2025
    1.0
    I blame myself for not reading the reviews which are accurately written. Food- as soon as I tried the guacamole and chips, I spit it out. Worst guac I have ever had. I told them. They did nothing. The chicken bowl was the spiciest I've ever had it. The lady in the kitchen said "I'm glad it's not just me (who thought this)" I had to ask for sour creme to make it more mild. I only ate it because I was starving. My son picked over it. I got extra chicken- waste of money. Service- they were nice but not helpful when I explained the guac is nasty, the chicken is too spicy. Atmosphere- like someone else said, the dining room was clean, the area where they prepare your bowls was messy. Food in other areas. The lettuce has not been dried so it was sitting in a pool of water. I asked for more lettuce. It was wet too. The trash was overflowing. Ugh. I'll never be back! Aren't you all tired of getting bad reviews?? Horrible.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at Chenal & Markham serve?

Chipotle Mexican Grill offers customizable Mexican fast-casual meals including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.

What are the operating hours of Chipotle Mexican Grill at Little Rock Chenal Pkwy?

The restaurant is open every day from 10:45 AM to 11:00 PM.