Chipotle Chenal & Markham is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers reported inconsistent food quality, with some enjoying their meals while others found them cold, poorly prepared, or lacking flavor.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and issues with order accuracy.
Cleanliness
Multiple customers noted cleanliness issues, particularly in dining areas and food preparation spaces.
Portion Sizes
Several reviews mentioned dissatisfaction with portion sizes, often feeling they received less than expected for the price paid.
Atmosphere
The dining atmosphere received mixed feedback, with some enjoying the vibe while others found it noisy or uncomfortable.
LH
loren Hodges
Nov 5, 2025
5.0
I got the quesadillas today and they didnt disappoint!
ER
Ednarene Rodgers
Nov 5, 2025
1.0
I experienced some type of food poison from one of their Mexican bowl. The tables and floors were dirty. The only good thing they refunded my money and I will never go back to that restaurant. It need to be closed by the Health Department.
KN
Kylee Naquila
Nov 4, 2025
5.0
3pm crew is outstanding!
GN
Gian Naquila
Nov 4, 2025
4.0
I just want to compliment and give thanks to the 3 pm crew that worked 11/04/2025.
Truly made the service different.
RN
Rikki Nelson
Oct 3, 2025
1.0
I blame myself for not reading the reviews which are accurately written.
Food- as soon as I tried the guacamole and chips, I spit it out. Worst guac I have ever had. I told them. They did nothing. The chicken bowl was the spiciest I've ever had it. The lady in the kitchen said "I'm glad it's not just me (who thought this)" I had to ask for sour creme to make it more mild. I only ate it because I was starving. My son picked over it. I got extra chicken- waste of money.
Service- they were nice but not helpful when I explained the guac is nasty, the chicken is too spicy.
Atmosphere- like someone else said, the dining room was clean, the area where they prepare your bowls was messy. Food in other areas. The lettuce has not been dried so it was sitting in a pool of water. I asked for more lettuce. It was wet too. The trash was overflowing. Ugh.
I'll never be back! Aren't you all tired of getting bad reviews?? Horrible.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Chenal & Markham serve?
Chipotle Mexican Grill offers customizable Mexican fast-casual meals including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
What are the operating hours of Chipotle Mexican Grill at Little Rock Chenal Pkwy?
The restaurant is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill at Chenal & Markham located?
It is located at 12524 Chenal Pkwy, Pulaski, Little Rock, AR 72211, United States.
How can I contact Chipotle Mexican Grill at Chenal & Markham by phone?
You can reach them at +1 501-451-6783.
Does Chipotle Mexican Grill offer online ordering?
Yes, you can order online through their website or via the Chipotle mobile app available on the App Store.
How does Chipotle Mexican Grill ensure the quality of their ingredients?
They follow 'Food with Integrity' principles by sourcing ingredients from farms that practice humane and sustainable methods, using only 53 real ingredients without artificial colors, flavors, or preservatives.
What other dining options are nearby Chipotle Mexican Grill at Chenal & Markham?
Nearby dining options include Burger King for fast food burgers, Chili's Grill & Bar for American and Tex-Mex cuisine, Moe’s Southwest Grill as another Mexican restaurant, and It’s Just Wings for chicken wings delivery.
Are there convenient gas stations near Chipotle Mexican Grill at Chenal & Markham?
Yes, Road Runner Stores, Shell, Murphy USA, and Murphy Express are nearby gas stations that also offer convenience store items.
What automotive services are available close to Chipotle Mexican Grill on Chenal Pkwy?
Nearby automotive services include Firestone Complete Auto Care for repairs and tire services, Penske Truck Rental for vehicle rentals, and Service King Collision West Little Rock (now Crash Champions) for auto body repairs.
Are there any beauty or wellness salons near Chipotle Mexican Grill at Chenal & Markham?
Yes, Chenal Nails and Spa, Sola Salon Studios, Breathe and Blowouts Studio, and Palm Beach Tan are nearby salons offering beauty and skin care services.