Business Details
About
Mexican Restaurant
Chipotle Chenal & Markham is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.5
219 reviews
5 stars
102
4 stars
34
3 stars
13
2 stars
13
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including rude staff and unhelpful management.
Food Quality
Several reviews mentioned issues with food quality, including cold meals, incorrect orders, and unsanitary conditions.
Cleanliness
Multiple customers noted that the restaurant was often dirty, with unclean tables and food preparation areas.
Inconsistent Portions
Customers frequently complained about small portion sizes and inconsistencies in food preparation.
Positive Experiences
Despite the negative feedback, some customers praised the food and service, highlighting specific staff members and positive experiences.
- JPJamoca PriceDec 30, 20255.0Fantastic place!!! This is my favorite chipotle I love the atmosphere and service
- MMMasonDec 23, 20255.0Almost got my bag stolen and the employees saved it
- RARaheem AlfordDec 22, 20253.0I saw only women making my food at chipotle…. That means that the women here are getting smarter! #cult Add me on TikTok 420 Lava or ig at 420.lava
- DHDestiny HarrisDec 15, 20251.0Horrible Customer service. I frequent this location due to proximity to my job, however the employees especially management are incompetent and lack basic common decency . I came in today for a salad, and everything was going fine until the man who was making my bowl did not listen, and added too many scoops of pico de gallo. I was initially not going to say anything, but I looked at how sloppy the bowl looked when they added my guacamole on top, and realized I didn’t want to pay for something that looked like that and would end up being soupy. I asked if it could please be remaid. The man who made the bowl then tried to go back and forth with me, and I let him no I was not about to do that. The manager on duty I assume ( overweight Hispanic male), said they could remake it, but I would have to go to the back of the line. I then told them to forget it, and let them know I would be contacting corporate. I then followed up and asked for his name, and he refused. This is horrible customer service, and could have all been avoided if the man who initially made my food would have listened, instead of being quick to move, and then catch and attitude when I express my disdain. It’s also poor management skills from the person in charge, it would have taken less that 2 minutes to remake my food. Yet, he decided that he wanted to go on a power trip and and have me got to the back of the line . He knew he was wrong which is probably why he didn’t want to provide his name. I contacted corporate, and I am writing here as well. As a native Californian, I have been patronizing Chipotle for years and have never been treated this way when I was living back home. Due to how the situation was handled I needed going across the street to Moes, and had a much more pleasant experience. I will never patronize chipotle again. People work to hard for their money to not get what they are paying for.
- GGGNov 24, 20251.0BUG IN FOOD! AVOID THIS LOCATION! Was eating my burrito and found a beetle in my food. Went to return it back, not even a sorry out of any of the workers mouths, they didn't care at all just said they can remake it like why the hell would you think I wanna eat again? They didn’t help for anything and made me contact other people with a phone number in order to get a refund. Will never be returning again and i’m gonna make sure no one ever comes here.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Chenal & Markham serve?
Chipotle Mexican Grill offers customizable Mexican fast-casual meals including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
What are the operating hours of Chipotle Mexican Grill at Little Rock Chenal Pkwy?
The restaurant is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill at Chenal & Markham located?
It is located at 12524 Chenal Pkwy, Pulaski, Little Rock, AR 72211, United States.
How can I contact Chipotle Mexican Grill at Chenal & Markham by phone?
You can reach them at +1 501-451-6783.
Does Chipotle Mexican Grill offer online ordering?
Yes, you can order online through their website or via the Chipotle mobile app available on the App Store.
How does Chipotle Mexican Grill ensure the quality of their ingredients?
They follow 'Food with Integrity' principles by sourcing ingredients from farms that practice humane and sustainable methods, using only 53 real ingredients without artificial colors, flavors, or preservatives.
What other dining options are nearby Chipotle Mexican Grill at Chenal & Markham?
Nearby dining options include Burger King for fast food burgers, Chili's Grill & Bar for American and Tex-Mex cuisine, Moe’s Southwest Grill as another Mexican restaurant, and It’s Just Wings for chicken wings delivery.
Are there convenient gas stations near Chipotle Mexican Grill at Chenal & Markham?
Yes, Road Runner Stores, Shell, Murphy USA, and Murphy Express are nearby gas stations that also offer convenience store items.
What automotive services are available close to Chipotle Mexican Grill on Chenal Pkwy?
Nearby automotive services include Firestone Complete Auto Care for repairs and tire services, Penske Truck Rental for vehicle rentals, and Service King Collision West Little Rock (now Crash Champions) for auto body repairs.
Are there any beauty or wellness salons near Chipotle Mexican Grill at Chenal & Markham?
Yes, Chenal Nails and Spa, Sola Salon Studios, Breathe and Blowouts Studio, and Palm Beach Tan are nearby salons offering beauty and skin care services.