Chipotle Mexican Grill

4.1
1590 reviews
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About

Mexican Restaurant
Chipotle University & Markham is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
100 S University Ave, Little Rock, AR
72205, United States

Hours

Reviews

4.1
1,590 reviews
5 stars
871
4 stars
329
3 stars
158
2 stars
77
1 star
155

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty tables, floors, and unsanitary conditions in the restroom.

Customer Service

Customer service experiences varied widely, with some praising friendly staff while others reported rude behavior and poor service.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold, undercooked, or poorly prepared food.

Portion Sizes

Several customers expressed dissatisfaction with portion sizes, feeling they were not receiving enough food for the price paid.

Availability of Ingredients

Many reviews noted that the restaurant frequently ran out of key ingredients, impacting the overall dining experience.
  • PG
    Phoebe Glass
    2 days ago
    2.0
    I tried desperately to get a manager on the phone so that I could let them know my issues, but it is impossible to speak to anyone with the system they have set up. So here I am. This chipotle was so dirty that we had to walk out. I watched a kid keep the same gloves on and just put his hands all in people's bowls and the cheese and then shove his hand all in the lettuce. His fingers were covered in meat grease. There was cheese and food bits thrown everywhere.....even on the customer side of the register. There was so much cross contamination that it was not safe for anyone that isn't a die hard carnivore!!
  • TT
    T Turner
    Nov 15, 2025
    3.0
    The food is fine and the service is adequate but the loud music made me want to pull my hair out and shove it in my ears! Get rid of the music!
  • GG
    GenSting
    Nov 10, 2025
    3.0
    Food was nice and hot, portion sizing was very large, and everything seemed fresh, even at 9:30 at night. By far the SLOWEST store I’ve been to. The one girl working the line was doing everything. Making orders, bagging items, running the register. Meanwhile at least 5 other employees were just lounging around watching and making no effort to help her. Thus, a simple order with a line of 6 people took almost 30 minutes to complete. I felt bad for this lady, she was working so hard and serving with a smile while all her coworkers just watched and scrolled. 5 stars for her, -5 stars for everyone else. Music was BLASTING. Maybe it keeps everyone awake for their shift. But way too loud to sit and be able to hear a single word someone would say across the table. Store was clean! Looked good smelled good. Parking was easy.
  • CH
    Chris Herndon
    Nov 9, 2025
    1.0
    Where to start. My wife wait almost 10 minutes to even be served and it wasn’t even close to busy, then tables were all filthy. I literally had to clean my own table. This is the standard you hold your restaurant and employees to? Won’t be surprised if health inspector shows up because I will be making a call to them as well as a report to bbb
  • DD
    Darby Derringer
    Sep 25, 2025
    5.0
    This is hands down the best Chipotle I’ve ever been to. Whether you mobile order or at the counter the service is great, the portions are reasonable to large, and everything is ready on time. Even catering services are incredible. The owner himself prepared our order and took the time to check the list of items with us to make sure nothing was missing. 5 stars!!

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at University & Markham in Little Rock?

Chipotle Mexican Grill is open daily from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill at University & Markham located?

It is located at 100 S University Ave, Pulaski, Little Rock, AR 72205, United States.