Chipotle Mexican Grill

3.9
688 reviews
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About

Mexican Restaurant
Chipotle Pleasant Ridge Town Center is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
11525 Cantrell Rd, Little Rock, AR
72212, United States

Hours

Reviews

3.9
688 reviews
5 stars
343
4 stars
144
3 stars
64
2 stars
36
1 star
101

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some finding it bland or poorly prepared, while others enjoyed the flavors and freshness.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty tables and food prep areas, leading to concerns about sanitation.

Service Issues

Many customers experienced poor service, including slow response times, rude staff, and problems with order accuracy.

Portion Sizes

Several reviews mentioned dissatisfaction with portion sizes, noting that they felt shortchanged compared to previous experiences.

Value for Money

Customers expressed concerns about the rising prices and perceived decline in value, feeling that the quality and quantity of food did not justify the cost.
  • MT
    Muffin Tops
    Nov 12, 2025
    5.0
    Got a kid's meal. Food was really good but the gaucamole was over the top GREAT!
  • HB
    Heather Chey Patterson - Birge
    Oct 15, 2025
    5.0
    I love there food. Will be back. Staff was friendly.
  • KK
    Kim
    Sep 22, 2025
    5.0
    They aim to please.
  • DB
    Daniel Bliss
    Sep 15, 2025
    2.0
    Food tastes bland, isnt really any sort of spark to it. Though thats sorta what happens when you eat fast food. Chipoltes I've had years ago used to taste and look closer to a restaurant. But i supposed that isnt in their budget anymore. Unfortunately they wont be in my budget going forward either. Later chipotle, i hope you find out how to make tastey food that doesnt just bring your ceo's profits. Peace out
  • KL
    Kristen LeCroix
    Sep 10, 2025
    1.0
    I ordered a chicken burrito with black beans, rice, salsa, sour cream, cheese and lettuce. My husband ordered a burrito bowl with double meat and a wrap in the side. We shared chips and queso. The food prep area was not clean, ingredients spilled across the counter and not wiped up so as food was slid down the counter, the foil or, as in the case of the woman in front of me, the wrap came into contact with spilled ingredients. The workers were friendly, the time was around 7:15pm. There was no one eating IN the restaurant, about 4 ahead of us in line when we arrived. I counted 5 workers. The restaurant and tables were absolutely disgusting. Not a single table was clean. Ever single table had food bits on it. There was food on the floor, everywhere. (Not Texas Toadhouse peanuts kinda everywhere, but bits of cheese and lettuce and burrito pieces) my husband took a napkin and brushed off a table so we could sit and eat. I was appalled at the condition of the restaurant. I currently work in food service and found it disappointing that one of the workers didn’t feel a need to clean tables. I almost took pictures to send to the manager, but then I wondered if they would even care. I was embarrassed and it’s not my restaurant! I figured I would leave a Google review. The food is yummy, for sure, but take it to go. Or go somewhere else - if they take that little pride in the cleanliness of their restaurant, what does that say about the food prep? I’ll give them another shot, but this time I’ll take pictures.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at Pleasant Ridge Town Center serve?

Chipotle serves a customizable menu including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the operating hours for Chipotle Mexican Grill in Little Rock?

The restaurant is open daily from 10:45 AM to 11:00 PM.