Chipotle Pleasant Ridge Town Center is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers reported inconsistent food quality, with some finding it bland or poorly prepared, while others enjoyed the flavors and freshness.
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty tables and food prep areas, leading to concerns about sanitation.
Service Issues
Many customers experienced poor service, including slow response times, rude staff, and problems with order accuracy.
Portion Sizes
Several reviews mentioned dissatisfaction with portion sizes, noting that they felt shortchanged compared to previous experiences.
Value for Money
Customers expressed concerns about the rising prices and perceived decline in value, feeling that the quality and quantity of food did not justify the cost.
MT
Muffin Tops
Nov 12, 2025
5.0
Got a kid's meal. Food was really good but the gaucamole was over the top GREAT!
HB
Heather Chey Patterson - Birge
Oct 15, 2025
5.0
I love there food. Will be back. Staff was friendly.
KK
Kim
Sep 22, 2025
5.0
They aim to please.
DB
Daniel Bliss
Sep 15, 2025
2.0
Food tastes bland, isnt really any sort of spark to it. Though thats sorta what happens when you eat fast food. Chipoltes I've had years ago used to taste and look closer to a restaurant. But i supposed that isnt in their budget anymore. Unfortunately they wont be in my budget going forward either. Later chipotle, i hope you find out how to make tastey food that doesnt just bring your ceo's profits. Peace out
KL
Kristen LeCroix
Sep 10, 2025
1.0
I ordered a chicken burrito with black beans, rice, salsa, sour cream, cheese and lettuce. My husband ordered a burrito bowl with double meat and a wrap in the side. We shared chips and queso. The food prep area was not clean, ingredients spilled across the counter and not wiped up so as food was slid down the counter, the foil or, as in the case of the woman in front of me, the wrap came into contact with spilled ingredients. The workers were friendly, the time was around 7:15pm. There was no one eating IN the restaurant, about 4 ahead of us in line when we arrived. I counted 5 workers.
The restaurant and tables were absolutely disgusting. Not a single table was clean. Ever single table had food bits on it. There was food on the floor, everywhere. (Not Texas Toadhouse peanuts kinda everywhere, but bits of cheese and lettuce and burrito pieces) my husband took a napkin and brushed off a table so we could sit and eat. I was appalled at the condition of the restaurant. I currently work in food service and found it disappointing that one of the workers didn’t feel a need to clean tables. I almost took pictures to send to the manager, but then I wondered if they would even care. I was embarrassed and it’s not my restaurant! I figured I would leave a Google review. The food is yummy, for sure, but take it to go. Or go somewhere else - if they take that little pride in the cleanliness of their restaurant, what does that say about the food prep? I’ll give them another shot, but this time I’ll take pictures.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Pleasant Ridge Town Center serve?
Chipotle serves a customizable menu including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours for Chipotle Mexican Grill in Little Rock?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does the Chipotle at Pleasant Ridge Town Center offer pickup and delivery services?
Yes, they provide in-store pickup and delivery options for customer convenience.
How can I order online from Chipotle Mexican Grill at this location?
You can place online orders through their website at https://order.chipotle.com/ or via the Chipotle mobile app available in the Apple App Store.
Is Chipotle Mexican Grill Pleasant Ridge Town Center LGBTQ+ friendly?
Yes, this location welcomes LGBTQ+ customers and is an inclusive environment.
What is the address and location details for Chipotle Mexican Grill in Little Rock?
It is located at 11525 Cantrell Rd, in the Pleasant Ridge Shopping Center, Pulaski, Little Rock, AR 72212, USA.
Which nearby places can I visit along with Chipotle Mexican Grill at Pleasant Ridge Town Center?
Nearby places include Powder & Smoke (a flower, jewelry, and antique store), Fleet Feet Little Rock (sporting goods and shoe store), and Panera Bread (coffee shop and cafe).
Are there any nearby salons or beauty services close to Chipotle Mexican Grill at Pleasant Ridge Town Center?
Yes, several beauty salons like Salon Scarlet, Salon L, and Ideal Image Little Rock are nearby, offering hair and spa services.
Can I find fitness or wellness centers near Chipotle Mexican Grill Pleasant Ridge?
Yes, Pure Barre (a gym and yoga studio) and Core Chiropractic and Wellness are located nearby for fitness and wellness needs.
What payment options and additional services does Chipotle at Pleasant Ridge Town Center offer?
They accept credit cards and offer services including catering, gift cards, and various online ordering options.