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Brand Certified

Arby's

3.8
(421 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
9624 N Rodney Parham Rd, Little Rock, AR
72227, United States

Hours

Reviews

3.8
421 reviews
5 stars
191
4 stars
94
3 stars
54
2 stars
27
1 star
55

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple reviews highlighted poor service, including rude employees, long wait times, and incorrect orders.

Food Quality

Customers reported inconsistent food quality, with some items being cold or poorly prepared, while others praised the freshness and taste.

Cleanliness

Some customers noted cleanliness issues in the restaurant, particularly in the lobby area.

Staff Attitude

Feedback varied on staff friendliness, with some praising excellent service while others reported rude or unprofessional behavior.

Operational Hours

Several reviews mentioned confusion regarding the restaurant's hours, with instances of early closures and unresponsive staff.
  • JW
    Josh Wright
    5 days ago
    1.0
    We decided to go through the drive through at this location after a very fun night of bowling to feed our family of 6 that night. The lady was very rude on the intercom while we were ordering and kept cutting us off while we ordered, kept saying is that it, is that it. Not politely asking what else can I get you. Once we pulled up to the window we waited forever for them to come to the window, no how are you doing or anything, just the price we had to pay. Then disappeared for awhile. Returned with our food . We had to knock back on the window and let them know they forgot our fries and sauce. She hands it to us with complete frustration on her face. Where has the customer service gone in this world. I spend $48 in your drive through for food that was cold and some you forgot and your rude to your customers. If you don't like your job, find something else. Very disappointing
  • SY
    Sandra Young
    Feb 12, 2026
    1.0
    The young lady by the name of Tiana gentry has a horrible nasty attitude didn’t wash her hands after touching her face & hair just went right to touching the food . Had a horrible attitude & was constantly on her phone . We walked in and she was on her phone and she was highly agitated that she was being interrupted by customers … won’t be back as long as this vile person is employed here
  • TT
    T
    Jan 19, 2026
    3.0
    Nice location that needs updating. I like the new Meat & 3 combo. Arby's had been so so expensive. I'll come more because of the price point combo.
  • FF
    FeedMeSeymour
    Dec 21, 2025
    4.0
    Its Arby's. I got a burger. My husband got the French dip which is his fave.
  • QB
    Queen Belle
    Nov 9, 2025
    1.0
    We went to get dinner this evening and they forgot our drink so we lost that completely because we’re not driving back for it. There was so much confusion about whose order was whose and it took awhile to get out stuff. The bag was clearly thrown together as the fries were everywhere and it was just a mess.

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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