Arby's

3.8
500 reviews
Get DirectionsCallWebsite

Business Details

15510 Chenal Pkwy, Little Rock, AR
72223, United States
(501) 217-9855
http://www.arbys.com/locations/us/ar/little-rock/15510-chenal-pkwy/store-8363
GoogleFacebookInstagramTwitterLinkedInTikTok

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
15510 Chenal Pkwy, Little Rock, AR
72223, United States

Hours

Reviews

3.8
500 reviews
5 stars
216
4 stars
118
3 stars
73
2 stars
28
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some praised friendly staff while others reported rudeness and poor service.

Food Quality

Food quality is inconsistent; some customers enjoyed their meals while others received cold or improperly prepared items.

Operational Issues

Frequent complaints about the restaurant being closed during posted hours and drive-thru service being slow or unresponsive.

Cleanliness

Some customers noted cleanliness in the restaurant, while others pointed out unsanitary conditions and lack of proper employee hygiene.
  • RS
    Rachael Spurlock
    Dec 29, 2025
    2.0
    The people that were working here for lunch today need a lesson in customer service. Ordered a large drink and got a medium. Ordered a large fry and it was half full. Received eye rolls every time I said something. Definitely go to a different location.
  • TG
    Twyla Gray
    Dec 20, 2025
    1.0
    My sandwich was cold and asked to heat it up or expecting for them to prepare a new one and they refused. Wanted to use the coupon for a free shake and presented the receipt with our current purchase. They said we would have to make another purchase refusing to honor the coupon. Staff moved so slow and had a terrible attitude. I will not go there again. Very disappointing.
  • DB
    Don Berryhill
    Oct 18, 2025
    1.0
    Had the steak nuggets and was extremely disappointed with this..I believe it's just chunks of roast beef and i know that steak comes from steers..will not return for this item
  • JW
    Jeremy R. Wright
    Aug 26, 2025
    5.0
    This place is run very well. Great staff
  • EL
    Erica Lambert
    Aug 14, 2025
    5.0
    Whoever was on staff on 8/14 around 7pm needs a raise. Best Arby’s I had ever had, food was great, keep it up.
Read more reviews on Google