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Arby's

3.8
(501 reviews)
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Business Details

15510 Chenal Pkwy, Little Rock, AR
72223, United States
(501) 217-9855
http://www.arbys.com/locations/us/ar/little-rock/15510-chenal-pkwy/store-8363
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
15510 Chenal Pkwy, Little Rock, AR
72223, United States

Hours

Reviews

3.8
501 reviews
5 stars
216
4 stars
119
3 stars
73
2 stars
28
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rudeness and slow response times from staff.

Food Quality

Several reviews mentioned issues with food temperature and quality, including cold and undercooked items.

Operational Issues

Customers frequently noted problems with store hours, including early closures and locked doors during business hours.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and had positive experiences with food quality and service.
  • RS
    Rachael Spurlock
    Dec 29, 2025
    2.0
    The people that were working here for lunch today need a lesson in customer service. Ordered a large drink and got a medium. Ordered a large fry and it was half full. Received eye rolls every time I said something. Definitely go to a different location.
  • TG
    Twyla Gray
    Dec 20, 2025
    1.0
    My sandwich was cold and asked to heat it up or expecting for them to prepare a new one and they refused. Wanted to use the coupon for a free shake and presented the receipt with our current purchase. They said we would have to make another purchase refusing to honor the coupon. Staff moved so slow and had a terrible attitude. I will not go there again. Very disappointing.
  • DB
    Don Berryhill
    Oct 18, 2025
    1.0
    Had the steak nuggets and was extremely disappointed with this..I believe it's just chunks of roast beef and i know that steak comes from steers..will not return for this item
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Brand Certified Facts from Arby's

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Certified February 22, 2026Yext Knowledge Graph
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