McDonald's

3.0
1229 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1014 Highway 65, Lake Village, AR
71653, United States

Hours

Reviews

3.0
1,229 reviews
5 stars
295
4 stars
218
3 stars
215
2 stars
135
1 star
366

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with many waiting over 20 minutes for their orders.

Food Quality

Numerous reviews mentioned cold, stale, or incorrect food orders, with some customers receiving inedible items.

Customer Service

Many customers experienced rude or inattentive staff, with complaints about poor communication and lack of hospitality.

Cleanliness

The restaurant was frequently described as dirty, with unclean tables and restrooms noted by several customers.

Order Accuracy

Multiple reviews highlighted issues with incorrect orders, missing items, and a lack of attention to detail.
  • RS
    Roger Sifuentes
    2 days ago
    1.0
    Food under cooked service sucks and the people up there do not care about actually working or even trying to get your food right retzer should of owned this company it wouldn't be a slacking McDonald's.. honestly this one should be shut down they never hire good quality employees
  • EW
    Eileen Workman
    Nov 15, 2025
    1.0
    I wish I'd read the reviews before we stopped. The girl at counter had no idea of what was available. We ordered 2 kids meals specifically for the toys. She said the had all 8. (They had 1, so we got 2 of the same) She said they couldn't tell which toy was in a box. (Except by the number and picture which shows the toy!) Manager's answer was "Well I guess she didn't know". Ya think! If only they had a way to let staff know like, I don't know, training! From other reviews it seems to be lacking in all departments. Eat somewhere else.
  • LK
    Lisa King
    Oct 19, 2025
    3.0
    Good was basic, service was slow as nothing is out for the public, you have to ask someone behind the counter for EVERYTHING.
  • BA
    Barb A.
    Oct 7, 2025
    3.0
    I ordered 2 breakfast sandwiches and And some strawberry jelly but I never got this strawberry jelly once you drive away from the drive up window you're almost not gonna be getting your jelly if it's not in the bag My coffee was hot my orange juice was cold my hash Browns were very cold the sandwiches were fine Thank you for being there and giving me the opportunity to have a meal on the road but if you're hash Brown is cold don't pass it out the window to a customer throw it in the garbage and tell them they got a wait until you get some hot fresh hash browns.
  • SB
    Scarlett Bloodworth
    Oct 5, 2025
    1.0
    Shut it down. This is the worst McDonald’s in Arkansas, maybe the country. Simple order - soda and fries. Got my order, went back to my car, realized there was no ice. Went back inside and asked for ice. “We don’t have any.” At no point was this mentioned when I ordered. When did it become standard to assume people won’t have a problem when they don’t get something they pay for? No offer of a refund, no apology for withholding information that definitely would have taken my business elsewhere. Just a shrug, “We don’t have any.” To top it off, fries were literally raw. I’d already left by the time I figured that out. I wish I could report this store to corporate, but without a receipt that isn’t possible. Ray Crock is rolling in his grave.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Lake Village, AR?

McDonald's is open from 5:00 AM to midnight every day of the week.

When is the delivery service available at this McDonald's location?

Delivery is available daily from 5:00 AM to 11:00 PM.