Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Food quality is inconsistent, with reports of cold and improperly cooked items, but some customers enjoyed fresh and hot meals.
Service Issues
Customer service is frequently criticized for being rude, unhelpful, and inattentive, with several reports of orders being taken incorrectly.
Cleanliness
The cleanliness of the restaurant is a concern, with multiple reviews mentioning dirty tables, floors, and drink dispensers.
Staff Attitude
Staff attitude varies significantly; while some customers report friendly interactions, many others describe rude and dismissive behavior.
Speed of Service
Service speed is inconsistent, with some customers experiencing quick service while others report long wait times.
AT
Aaron Tongusi
Nov 9, 2025
5.0
Great service, order was correct, and food was hot!
KM
Kristina Morgan
Sep 29, 2025
4.0
Over all decent
SB
Shayla Boak
Sep 13, 2025
3.0
Food was good and warm. Staff was friendly. Sweet tea tasted like it came from a moldy spout and if you’re a tea drinker you know what I mean. I don’t trust a place that has nasty spouts. Pay attention to your drink dispensers.
DD
David Dupree
Aug 22, 2025
5.0
This was the first fast food place I have been to in a while where everyone was friendly. The lady at the cssh register was so nice.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Jonesboro, AR?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Jonesboro, AR into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (870) 932-3305.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Southwest Drive Wendy’s serve breakfast?
Yes, this Wendy’s location in Jonesboro, AR serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the opening hours of Wendy's at 3102 Southwest Drive, Jonesboro?
Wendy's at 3102 Southwest Drive, Jonesboro is open daily from 6:30 AM to midnight.
Does this Wendy's location offer drive-thru service?
Yes, this Wendy's has a drive-thru open daily from 6:30 AM to midnight.
Can I order Wendy's food for delivery or takeout?
Yes, Wendy's offers delivery and takeout options through their app and website at https://order.wendys.com.
Does Wendy's serve breakfast at this location?
Yes, breakfast is served daily. You can order from their breakfast menu via app or website.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact Wendy's at the Southwest Drive location?
You can contact the restaurant directly at (870) 932-3305, call 888-624-8140 for Customer Care, or use their online contact and survey pages.
Where can I find the menu and nutritional information for Wendy's?
Menu and nutrition details are available on their website https://menu.wendys.com and mobile app.
What nearby banks can customers use when visiting Wendy's at Southwest Drive?
Nearby banks include Farmers and Merchants Bank, Arvest Bank, and Bear State Bank, which can be convenient for cash withdrawals or banking needs.
Are there any nearby health or wellness services close to Wendy's?
Yes, nearby options include Parker Road Speciality Pharmacy, SKIN Dermatology Practitioner, St. Bernards Rehab Services, HOTWORX yoga studio, and Workout Anytime gym, which customers might visit before or after dining.
What other dining options are near Wendy's at 3102 Southwest Drive?
Nearby restaurants include Marco's Pizza, the Rodeo Mexican Grill, and another Wendy's fast food restaurant for diverse meal choices.