Wendy's

3.8
1020 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3102 Southwest Drive, Jonesboro, AR
72404, United States

Hours

Reviews

3.8
1,020 reviews
5 stars
424
4 stars
264
3 stars
171
2 stars
71
1 star
90

What are people saying?

AI-generated from recent customer reviews

Food Quality

Food quality is inconsistent, with reports of cold and improperly cooked items, but some customers enjoyed fresh and hot meals.

Service Issues

Customer service is frequently criticized for being rude, unhelpful, and inattentive, with several reports of orders being taken incorrectly.

Cleanliness

The cleanliness of the restaurant is a concern, with multiple reviews mentioning dirty tables, floors, and drink dispensers.

Staff Attitude

Staff attitude varies significantly; while some customers report friendly interactions, many others describe rude and dismissive behavior.

Speed of Service

Service speed is inconsistent, with some customers experiencing quick service while others report long wait times.
  • AT
    Aaron Tongusi
    Nov 9, 2025
    5.0
    Great service, order was correct, and food was hot!
  • KM
    Kristina Morgan
    Sep 29, 2025
    4.0
    Over all decent
  • SB
    Shayla Boak
    Sep 13, 2025
    3.0
    Food was good and warm. Staff was friendly. Sweet tea tasted like it came from a moldy spout and if you’re a tea drinker you know what I mean. I don’t trust a place that has nasty spouts. Pay attention to your drink dispensers.
  • DD
    David Dupree
    Aug 22, 2025
    5.0
    This was the first fast food place I have been to in a while where everyone was friendly. The lady at the cssh register was so nice.
  • JH
    Jodi Nicole Hart
    Jul 9, 2025
    5.0
    Was great

Frequently Asked Questions About Wendy's

Is Southwest Drive Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.