Wendy's

3.9
336 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1802 First Security Way, Jonesboro, AR
72401, United States

Hours

Reviews

3.9
336 reviews
5 stars
162
4 stars
80
3 stars
38
2 stars
18
1 star
38

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times and poor service, with some employees being rude or unprofessional.

Food Quality

There were mixed reviews on food quality, with some customers receiving cold or incorrect orders, while others praised the freshness and taste.

Cleanliness Concerns

Several reviews mentioned cleanliness issues in the restaurant, including dirty floors and unsanitary conditions.

Positive Staff Interactions

Despite some negative experiences, there were also positive mentions of friendly and courteous staff members.
  • SW
    stanley williams
    Dec 14, 2025
    2.0
    Order a sausage burrito waited 20 mins got it and ain’t even a sausage in the burrito this is sad stay away from this restaurant
  • JM
    John Morrison
    Dec 5, 2025
    4.0
    Fries were old and cold.
  • JW
    Jonathan Warren
    Nov 15, 2025
    1.0
    I placed a mobile order at this store today 4:54 pm. I pulled up to the store 10 to 15 mins later. The guy at the window seemed rude. I told him I was there for a pickup mobile order and he immediately parked us. It took them about 30 mins in total to get us our order. The whole time I was waiting I saw only 3 cars come and go, it wasnt even remotely busy. When we recieved our order it was like it had just been sitting for 15 plus minutes. Our food was cold. The fries had sat with no heat for awhile. I was just about to go around through the drive through to cancel my order when it came out. This was probably the worst fast food order I've had in awhile
  • DI
    Dessie Isom
    Oct 9, 2025
    5.0
    Wendy's, I haven't had in a while and I must say that the food was fresh and the service was Grade A!
  • ES
    Emily Small
    Oct 7, 2025
    2.0
    I always place a mobile order but sometimes we order at the drive thru. They always have me pull to a parking spot and I have to wait on my food. You’d think since I’m waiting it would be warm… no! It’s always cold or tastes like it’s been under a warmer. They never give straws either and usually we get the drinks before we park in the spot so we sit there without any straws that entire time. Yesterday I sat waiting for my order over 15 minutes Do better Wendy’s.

Frequently Asked Questions About Wendy's

Is Ne Jonesboro Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at this Wendy's location?

The drive-thru is open every day from 6:30 AM to midnight.