Wendy's

3.9
335 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1802 First Security Way, Jonesboro, AR
72401, United States

Hours

Reviews

3.9
335 reviews
5 stars
162
4 stars
79
3 stars
38
2 stars
17
1 star
39

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed fresh and hot meals, while others received cold or stale items.

Service Speed

Customers frequently reported long wait times, especially for drive-thru and mobile orders, leading to frustration.

Staff Attitude

Staff behavior varied; some were friendly and polite, while others were described as rude or unprofessional.

Order Accuracy

Many customers experienced issues with incorrect orders, leading to dissatisfaction.

Cleanliness

Concerns were raised about cleanliness in the restaurant, with reports of dirty floors and unsanitary conditions.
  • JW
    Jonathan Warren
    Nov 15, 2025
    1.0
    I placed a mobile order at this store today 4:54 pm. I pulled up to the store 10 to 15 mins later. The guy at the window seemed rude. I told him I was there for a pickup mobile order and he immediately parked us. It took them about 30 mins in total to get us our order. The whole time I was waiting I saw only 3 cars come and go, it wasnt even remotely busy. When we recieved our order it was like it had just been sitting for 15 plus minutes. Our food was cold. The fries had sat with no heat for awhile. I was just about to go around through the drive through to cancel my order when it came out. This was probably the worst fast food order I've had in awhile
  • DI
    Dessie Isom
    Oct 9, 2025
    5.0
    Wendy's, I haven't had in a while and I must say that the food was fresh and the service was Grade A!
  • ES
    Emily Small
    Oct 7, 2025
    2.0
    I always place a mobile order but sometimes we order at the drive thru. They always have me pull to a parking spot and I have to wait on my food. You’d think since I’m waiting it would be warm… no! It’s always cold or tastes like it’s been under a warmer. They never give straws either and usually we get the drinks before we park in the spot so we sit there without any straws that entire time. Yesterday I sat waiting for my order over 15 minutes Do better Wendy’s.
  • HH
    Hunter Hix
    Sep 27, 2025
    1.0
    Was in store almost 15 minutes waiting for a order employees never said a word to me even while passing me by
  • GC
    Garrett Cullison
    Aug 7, 2025
    1.0
    Do not go to this Wendy’s.. read that again… I could’ve gone to a five star restaurant and sat down and had a meal and left before I got my 2 orders of fries and a 6 piece nugget..

Frequently Asked Questions About Wendy's

Is Ne Jonesboro Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.