Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on food quality; some customers enjoyed fresh and hot meals, while others received cold or stale items.
Service Speed
Customers frequently reported long wait times, especially for drive-thru and mobile orders, leading to frustration.
Staff Attitude
Staff behavior varied; some were friendly and polite, while others were described as rude or unprofessional.
Order Accuracy
Many customers experienced issues with incorrect orders, leading to dissatisfaction.
Cleanliness
Concerns were raised about cleanliness in the restaurant, with reports of dirty floors and unsanitary conditions.
JW
Jonathan Warren
Nov 15, 2025
1.0
I placed a mobile order at this store today 4:54 pm. I pulled up to the store 10 to 15 mins later. The guy at the window seemed rude. I told him I was there for a pickup mobile order and he immediately parked us. It took them about 30 mins in total to get us our order. The whole time I was waiting I saw only 3 cars come and go, it wasnt even remotely busy. When we recieved our order it was like it had just been sitting for 15 plus minutes. Our food was cold. The fries had sat with no heat for awhile. I was just about to go around through the drive through to cancel my order when it came out. This was probably the worst fast food order I've had in awhile
DI
Dessie Isom
Oct 9, 2025
5.0
Wendy's, I haven't had in a while and I must say that the food was fresh and the service was Grade A!
ES
Emily Small
Oct 7, 2025
2.0
I always place a mobile order but sometimes we order at the drive thru. They always have me pull to a parking spot and I have to wait on my food. You’d think since I’m waiting it would be warm… no! It’s always cold or tastes like it’s been under a warmer.
They never give straws either and usually we get the drinks before we park in the spot so we sit there without any straws that entire time. Yesterday I sat waiting for my order over 15 minutes
Do better Wendy’s.
HH
Hunter Hix
Sep 27, 2025
1.0
Was in store almost 15 minutes waiting for a order employees never said a word to me even while passing me by
GC
Garrett Cullison
Aug 7, 2025
1.0
Do not go to this Wendy’s.. read that again… I could’ve gone to a five star restaurant and sat down and had a meal and left before I got my 2 orders of fries and a 6 piece nugget..
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Jonesboro, AR?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Jonesboro, AR into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (870) 888-4010.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Ne Jonesboro Wendy’s serve breakfast?
Yes, this Wendy’s location in Jonesboro, AR serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open every day from 6:30 AM to midnight.
Can I order Wendy's food online or through an app?
Yes, you can order through the Wendy's mobile app or at order.wendys.com, where you can also check delivery availability.
Does the Jonesboro Wendy's serve breakfast?
Yes, this Wendy's location offers breakfast including combos, sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact this Wendy's location for questions or feedback?
You can call (870) 888-4010 or reach the Customer Care team via the Wendy's Contact page or phone at 888-624-8140.
Where is this Wendy's located?
It is located at 1802 First Security Way, Jonesboro, AR 72401, USA.
Are there other eateries near the Wendy's in Jonesboro I can visit?
Yes, nearby options include Arby's, Demo's Barbecue and Smokehouse, Got 2 Be Baked bakery, Dairy Queen, and Sonic Drive-In.
What nearby services can be found close to Wendy's on First Security Way?
Nearby services include car washes like Wolf Car Wash and Wolf Star Wash, banks such as First Security Bank, and automotive shops like Plaza Tire Service and Smith Tire & Auto.
Are there any community or religious centers near this Wendy's?
Yes, you can visit NEA ShareHope, Prospect Baptist Church, The Rock Jonesboro, and The Rock of Nea nearby.
Is there a bank close to the Wendy's for convenient banking while visiting?
Yes, First Security Bank has branches near Wendy's on First Security Way for your banking needs.