Sonic Drive-In

4.0
1143 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Jonesboro, AR. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3330 E. Nettleton for the ultimate SONIC experience!

Location

Sonic Drive-In
3330 E. Nettleton, Jonesboro, AR
72401, United States

Hours

Reviews

4.0
1,143 reviews
5 stars
530
4 stars
316
3 stars
158
2 stars
45
1 star
94

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times for their orders, with some waiting over 45 minutes, leading to frustration.

Food Quality

Several reviews mentioned issues with food quality, including cold items and incorrect orders, although some customers enjoyed the taste.

Customer Service

Mixed feedback on customer service; while some praised friendly carhops, others reported rude interactions and poor management responses.

Order Accuracy

Numerous complaints about incorrect orders and issues with the app, leading to dissatisfaction among customers.

Pricing Concerns

Customers expressed concerns about rising prices and discrepancies between menu and app pricing.
  • JL
    Jessee Latham
    Oct 31, 2025
    1.0
    As someone who worked at Sonic for two years, I try to be patient but there was no excuse for why our food took as long as it did. We came on 10/31/25 after we went trick or treating and we had two mobile orders that were the exact same: two corn dogs and a small order of chicken bites and between the two we waited at the stall for over 45 minutes. There were barely any cars at the other stalls so it was not busy at all, and we weren’t able to go back out to trick or treat because it was too late by the time our second order FINALLY came. Extremely disappointed, and absolutely ridiculous. I would give 0 stars if I could.
  • ZZ
    ZUK3
    Oct 31, 2025
    1.0
    Took them absolutely forever on the $.50 corn dogs. Ridiculous that it took forever. They need to work on service big time
  • ID
    IC Designz
    Sep 13, 2025
    5.0
    Excellent service at this location as always. It seems they were a little short handed and it took a little while for my order to come out however having worked at a sonic for 3+ years previously I understand how a short handed fast food restaurant works and chose to give them grace. Every one did an excellent job including the manager Destiny Blackman. I will be back In the future.
  • JM
    Joy Merrill
    Sep 7, 2025
    1.0
    I would give no strars if possible. We ordered from Sonic in Jonesboro AR. On Nettleton AVE today, and not only did it take 45 minutes for them to bring our food, (2 burgers, and a order of cheese sticks) when they brought it out it was cold, and they did not read our order to us nor had the receipt on the bag, also told us they did not have the receipt with them. They then asked if they forgot our drinks that we didn't have. We were missing a burger.(also while waiting other customers pulled up to screens to order, and got their food first) Then it took an additional 5 minutes for them to bring it out. We then asked for the manager. When Destiny Blackman came out she was extremely rude, and said she didn't know if she could refund or compensate us then went inside to "figure it out". We waited another 5 minutes, and no one came out. Considering all our food was already cold, we did not wait any longer. The food was so cold, and old it was not something we could eat. Both my husband, and I worked at sonic for 3+ years, and have NEVER seen or experienced this before. We know how it's supposed to be ran, and this is UNACCEPTABLE. We will not be going back, and thought you should know what that location is up to, and that it needs better employees, and management. We also would like to be refunded for the $16 we spent for the food we could not eat.
  • RK
    Rena Kelley
    Aug 7, 2025
    5.0
    Best drinks and friendly carhops