Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, with many experiencing long wait times and incorrect orders.
Employee Attitude
Numerous reviews highlighted rude and unprofessional behavior from staff, impacting the overall customer experience.
Food Quality
While some customers enjoyed the food, many complained about cold, old, or incorrect items, leading to dissatisfaction.
Cleanliness
There were mixed reviews regarding cleanliness, with some customers noting unsanitary conditions and others praising the neatness of the location.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their excellent service and friendly demeanor.
KS
Kelton Schaffer
Nov 9, 2025
5.0
Lisa went above and beyond in making sure I was satisfied with my order.
CA
Callie Anderson
Oct 30, 2025
5.0
The food is top tier love this place it gives me chill vibes !!
SA
sux atgames
Oct 23, 2025
1.0
Food was as expected from McDonalds but it took 15 minutes to get my food. Coworker waited for over 30 minutes and only got it because he finally went up and complained. Store was clean and nice couple tables had games you could play and was free. But the employees were talking about sexual stuff across the store and was very loud and inappropriate. None of the employees i saw seemed to be in any hurry at all and were rude.
JG
Jeremiah Gatewood
Oct 18, 2025
1.0
Never had hot fries at this McDonald's or ever waited less than 15 minutes in the drive thru parking spots regardless of order size. Also get a racist vibe every time I've gone inside. I'd drive across town to another McDonald's if you're trying to get McDonald's
JC
Jimena Cendejas
Oct 14, 2025
5.0
anthony from chicago provided the best service of all mcds in jonesboro!! even at 3 am our food was cooked fresh, and everything ordered was delivered. 10/10 recommend and it was good to see someone as happy and serving as Anthony!