McDonald's

3.6
1782 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
111 E Highland, Jonesboro, AR
72401, United States

Hours

Reviews

3.6
1,782 reviews
5 stars
682
4 stars
371
3 stars
337
2 stars
138
1 star
254

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with multiple instances of poor service and attitude noted.

Order Accuracy

Frequent complaints about incorrect orders and missing items, with several customers expressing frustration over repeated mistakes.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and bathrooms, contributing to a negative dining experience.

Food Quality

Mixed feedback on food quality, with some customers enjoying their meals while others reported issues such as cold food and health concerns.

Speed of Service

While some customers praised quick service, many others experienced long wait times and delays, particularly during busy hours.
  • EL
    Essie Lownsbery
    3 days ago
    1.0
    As a door dashes I have been to this store several times. Every single order pick up was late. They hardly remember the dipping sauces. The lobby is disgusting. Not 1 worker wears food prep gloves from the cooks to the cashiers. Personally if I was to order for my family I would go the extra 3 miles to one of the other stores. Drive thru at 10 pm at this store is a nightmare!! 15 - 20 min waits.
  • SS
    Savanna
    Dec 30, 2025
    1.0
    Place is horrible and slow. Barely any cashiers, and waiting to get food is outrageous.. They're messing up a lot of orders so be aware.
  • AD
    Arian Angelo Delino
    Dec 22, 2025
    1.0
    Worst mcdonalds branch ever . Staffs are so rude, Specially to the one who tooked our order 12/22/25 9:50pm , I get that sometimes they can’t here cleary what you’ve said in the drive thru but how they responds is just so inappropriate. She dont even deserve a star.
  • SS
    Sheila
    Dec 19, 2025
    4.0
    The $5 breakfast ... Very nice $
  • AB
    Aimee Blansett
    Dec 4, 2025
    4.0
    It's McDonald's..I'm not sure what youre expecting...it's McDonald's...but clean, friendly service and screaming crazy kids

Frequently Asked Questions About McDonald's

What are the McDonald's Jonesboro 111 E Highland location hours?

McDonald's in Jonesboro at 111 E Highland is open 24 hours every day of the week.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at 111 E Highland has a drive-thru that is open 24/7.