Dairy Queen Grill & Chill

4.3
666 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
2005 S Madison St, Jonesboro, AR
72401-4962, United States

Hours

Reviews

4.3
666 reviews
5 stars
419
4 stars
133
3 stars
54
2 stars
22
1 star
38

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers praised the food for being fresh and hot, with specific mentions of burgers, chicken strips, and Blizzards.

Service Experience

Customer service received mixed reviews; while some praised the friendly and polite staff, others reported issues with order accuracy and staff demeanor.

Order Accuracy

Several reviews highlighted problems with incorrect orders and missing items, leading to customer frustration.

Atmosphere

The restaurant's atmosphere was generally described as welcoming, though some customers noted a lack of staff engagement during busy times.

Value for Money

Customers appreciated the reasonable prices and value, especially for combo meals and desserts.
  • JF
    Jermece x the reed family
    Oct 31, 2025
    5.0
    Very professional and great food. My family and I loved it! We will be returning.
  • JG
    Jakayla Grace
    Oct 30, 2025
    5.0
    i came inside to place an order and all the staff greeted me with warm welcomes as i walked in. this made me very happy after a long frustrating day. they were busy as there was a game across the street but still were smiling and very polite. my fish sandwich was amazing and fresh and my cheese curds were nice and hot. order accuracy and atmosphere of the restaurant & it’s employees will be the reason i always come back!
  • AW
    Adam W
    Oct 30, 2025
    1.0
    I had gotten 2, 4pc chicken strip baskets. 1 of them with country gravy for my wife and the other sauced and tossed buffalo. I got to the window and after being told they still do Buffalo they said they didn’t, even though they were able to give me the Buffalo to “toss” them myself. Didn’t want to make a fuss so I said ok and went about my way. Upon arriving home I was going to eat my meal and then my wife opens hers and YOU DIDNT GIVE HER SAUCE. She is also 7 months pregnant. All you had to do was put the sauce that I ordered in the bag. Something so simple and it’s irritating. I understand everyone makes mistakes, but in my line of work you measure twice before you cut.
  • DP
    Divya Patel
    Oct 29, 2025
    5.0
    Food is fresh and service is great. Friendly staff!
  • RC
    Ron Carlin
    Sep 12, 2025
    5.0
    Dairy Queen in Arkansas is very different from DQ in Texas where I'm from. Theres no dude, no tacos and no Beltbuster. Different but still delicious 😋

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats can I find at Dairy Queen Grill & Chill in Jonesboro?

Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and ice cream cakes.

What are the operating hours of Dairy Queen Grill & Chill in Jonesboro?

The store is open every day from 10:00 AM to 11:00 PM.