Many customers praised the food for being fresh and hot, with specific mentions of burgers, chicken strips, and Blizzards.
Service Experience
Customer service received mixed reviews; while some praised the friendly and polite staff, others reported issues with order accuracy and staff demeanor.
Order Accuracy
Several reviews highlighted problems with incorrect orders and missing items, leading to customer frustration.
Atmosphere
The restaurant's atmosphere was generally described as welcoming, though some customers noted a lack of staff engagement during busy times.
Value for Money
Customers appreciated the reasonable prices and value, especially for combo meals and desserts.
JF
Jermece x the reed family
Oct 31, 2025
5.0
Very professional and great food. My family and I loved it! We will be returning.
JG
Jakayla Grace
Oct 30, 2025
5.0
i came inside to place an order and all the staff greeted me with warm welcomes as i walked in. this made me very happy after a long frustrating day. they were busy as there was a game across the street but still were smiling and very polite. my fish sandwich was amazing and fresh and my cheese curds were nice and hot. order accuracy and atmosphere of the restaurant & it’s employees will be the reason i always come back!
AW
Adam W
Oct 30, 2025
1.0
I had gotten 2, 4pc chicken strip baskets. 1 of them with country gravy for my wife and the other sauced and tossed buffalo. I got to the window and after being told they still do Buffalo they said they didn’t, even though they were able to give me the Buffalo to “toss” them myself. Didn’t want to make a fuss so I said ok and went about my way. Upon arriving home I was going to eat my meal and then my wife opens hers and YOU DIDNT GIVE HER SAUCE. She is also 7 months pregnant. All you had to do was put the sauce that I ordered in the bag. Something so simple and it’s irritating.
I understand everyone makes mistakes, but in my line of work you measure twice before you cut.
DP
Divya Patel
Oct 29, 2025
5.0
Food is fresh and service is great. Friendly staff!
RC
Ron Carlin
Sep 12, 2025
5.0
Dairy Queen in Arkansas is very different from DQ in Texas where I'm from. Theres no dude, no tacos and no Beltbuster. Different but still delicious 😋
What are the operating hours of Dairy Queen Grill & Chill in Jonesboro?
The store is open every day from 10:00 AM to 11:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, this location has a drive-thru available for customer convenience.
Is there seating available at Dairy Queen Grill & Chill, including outdoor options?
Yes, there is both indoor seating and outdoor seating available, along with high chairs and booster seats for children.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the restaurant is family-friendly, welcomes children, and provides amenities such as high chairs and booster seats.
Does Dairy Queen Grill & Chill offer free Wi-Fi to customers?
Yes, free Wi-Fi is available for customers.
How can I place an order for pickup at Dairy Queen Grill & Chill?
You can order online for pickup via their official order URL at https://www.dairyqueen.com/en-us/order/pickup/n/44326/.
What other fast food restaurants are located near Dairy Queen Grill & Chill in Jonesboro?
Nearby fast food options include another Dairy Queen, DQ Grill & Chill, KFC, Taco Bell/KFC, and McDonald's, offering customers various dining choices in the area.
Are there any local attractions near Dairy Queen Grill & Chill worth visiting?
Yes, you can visit the JHS Football Field, Hurricane Stadium, and Don Riggs Hurricane Gymnasium for sports and events near the restaurant.
Where can I find financial services or ATMs close to Dairy Queen Grill & Chill?
Nearby financial services include the LibertyX Bitcoin ATM, The Exchange Network ATM, and Southern Bank.