Business Details
About
Mexican Restaurant
Chipotle Jonesboro II is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.7
374 reviews
5 stars
182
4 stars
60
3 stars
37
2 stars
27
1 star
68
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some experiencing bland or poorly prepared meals, while others praised the freshness and flavor.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unhelpful responses to complaints.
Pricing Concerns
Many customers felt that the prices were too high for the portion sizes and quality of food received, with complaints about extra charges for toppings.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty dining areas and unkempt food prep stations.
Overall Experience
While some customers enjoyed their meals and had positive experiences, many expressed disappointment and frustration, indicating a lack of consistency across visits.
- LCLarridy Chapman2 days ago1.0It’s been hyped up for so long decided to finally try. Was not the best, first they couldn’t roll my burrito correctly which it was decent but it wasn’t as big as others. The queso was clumpy and non flavorful. The rice was still crunchy. I take about 4-5 bites and it all fell out the bottom. I get it but at the same time I’ve had bigger burritos and that’s not happened yet lol. Then the chicken was very fatty I kept having to spit it out and not seasoned. My boyfriend asked for guacamole and they put so much he couldn’t taste anything else. The only good thing was the vinaigrette and sour cream.
- DTDaniel Talavera5 days ago1.0This place is always dirty employees just standing around, food is usually cold there seems to be no communication between servers and cooks always running out of things and they won’t rush to get more done. Again tables always dirty floor is dirty food service area always dirty they rather chit chat then work. Will never spend another dime here.
- ABAmy BarberDec 29, 20251.0Tried to call because order wasn't correct or not good. Can't get ahold of a person, try to go up there and ask what should be done..very rude I was told to call 1800chipolte no such thing. Can't get this fixed. Ordered a chicken and rice bowl w sour cream and look like it was drowned in milk, tasted horrible ended up throwing it away. The rude guy said if I would of brought it back they would have remade it but if they can't answer a phone call then I don't feel they would have the authority to fix it.
- RRRobertDec 20, 20255.0Five stars for the team at this Chipotle! It’s rare to find such a friendly and efficient staff during a busy rush, but they handled everything with a smile and made me feel valued as a customer. I ordered the Carne Asada burrito, and it was delicious—the meat was juicy and flavorful, and all the toppings were well-stocked and fresh. The restaurant was clean and well-maintained, making for a great dining experience. Highly recommend this location!
- CTChloe Hinojosa TalaveraDec 14, 20251.0We came in at 8:20pm and they just finished the old Carne asada. I asked if they were going to make more, they said no. My husband asked what time do they closed and they said 11pm. They said they are not going to make anymore. We walked out. They lost our business. We loved Chipotle but they dont care about business or people.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Jonesboro II offer?
Chipotle offers Mexican fast-casual food including customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the opening hours for Chipotle Mexican Grill at 1737 S Caraway Rd, Jonesboro?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Jonesboro, Arkansas?
It is located at 1737 S Caraway Rd, Craighead, Jonesboro, AR 72401, United States.
How can I place an order online for Chipotle Jonesboro II?
You can order online through Chipotle's official order website at https://order.chipotle.com/ or use the Chipotle app linked for quick ordering.
Does Chipotle Mexican Grill have a rewards program?
Yes, Chipotle offers a rewards program called Chipotle Rewards where customers can earn exclusive offers and free food.
What is the main phone number to contact Chipotle Mexican Grill in Jonesboro II?
The main phone number is +1 870-275-4038.
What social media channels can I follow to stay updated with Chipotle Mexican Grill?
You can follow Chipotle on Facebook, Twitter (@ChipotleTweets), Instagram (@chipotle), Pinterest, and YouTube for updates and promotions.
What nearby restaurants can I visit around Chipotle Mexican Grill in Jonesboro?
Nearby restaurants include Guthrie's (chicken and diner), Texas Roadhouse (steakhouse), Sue's Kitchen Express (barbecue), Tandoori Indian Cuisine, Doug's Smokehouse, Sharks of Jonesboro, Kazoku Hibachi Express (Japanese), and 1812 Pizza Company.
Are there useful nearby services to Chipotle Mexican Grill for banking and fuel?
Yes, there are nearby services including Simmons Bank, First Community Bank, Kroger Fuel Center for gas and convenience store needs, and Kroger Pharmacy for medical supply.
What shopping and transportation options are available near Chipotle Mexican Grill in Jonesboro?
Nearby, you can find Indian Mall for shopping, Charter Bus Jonesboro for rental transportation, and KeyMe Locksmiths for locksmith services.