Chipotle Mexican Grill

3.7
358 reviews
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Business Details

1737 S Caraway Rd, Jonesboro, AR
72401, United States
(870) 275-4038
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Jonesboro II is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
1737 S Caraway Rd, Jonesboro, AR
72401, United States

Hours

Reviews

3.7
358 reviews
5 stars
175
4 stars
57
3 stars
36
2 stars
27
1 star
63

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some experiencing undercooked or stale items, while others praised the freshness and taste.

Service Issues

Many reviews highlighted poor service, including rude staff, long wait times, and mistakes with orders.

Portion Sizes

Several customers expressed dissatisfaction with small portion sizes relative to high prices, feeling that they did not receive good value for their money.

Cleanliness

Feedback indicated that cleanliness varied, with some locations being clean and tidy, while others were reported as dirty and poorly maintained.

Atmosphere

The atmosphere was often described as loud and crowded, making it difficult for customers to enjoy their meals or communicate.
  • AT
    Allison Tiner
    Oct 27, 2025
    5.0
    Chipotle has been one of my go to meals since I changed my diet. I usually get a steak bowl and they are always satisfying. The only con would be that there’s not enough seating when it gets crowded and the music is turned up pretty loud.
  • OO
    Olivia
    Oct 19, 2025
    1.0
    If I could give the service no stars I would. Me and one other lady waited 10 minutes just to check out our food. Not busy at all. They were too busy closing at 9:00 (they close at 11…) ALL of them had an attitude. The girl making my burrito was SO RUDE. Worst chipotle experience I’ve ever had.
  • BT
    B. Thompson
    Sep 29, 2025
    5.0
    They have a brand new one in Terr Haute Indiana, it is delicious.I also ate the one in Jonesboro Arkansas, just as good.I will be returning
  • HH
    Haley Hutchens
    Sep 8, 2025
    4.0
    Chipotle is pretty consistent as far as food. It's hard to mess up. Last time I went was awkward. There was someone in the lobby talking to themselves, the prep line was messy, yes they were busy. Staff was just like, 'here you go, bye'. Maybe they just needed a break. Dunno. I just usually get delivery.
  • CP
    Chris Pena
    Sep 1, 2025
    1.0
    I asked for a fajita and it wasn’t good. Absolutely waste of my money. And they ask you not to break the seal to check the order but that order wasn’t even right. So why ask me not to check my own food if you made the error?!
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Jonesboro II offer?

Chipotle offers Mexican fast-casual food including customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

What are the opening hours for Chipotle Mexican Grill at 1737 S Caraway Rd, Jonesboro?

Chipotle is open daily from 10:45 AM to 11:00 PM.