Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customers frequently reported long wait times, incorrect orders, and rude staff interactions, particularly in the drive-thru.
Food Quality
There were mixed reviews on food quality, with some customers enjoying their meals while others complained about cold or improperly prepared food.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty floors and unsanitary conditions in the dining area.
Positive Experiences
Despite the negatives, many customers praised the friendly staff and enjoyed specific menu items, indicating some locations perform well.
JW
Joshua Warren
Feb 11, 2026
5.0
Cody, I believe is what you said your name was, you're a boss! These are apple pie shakes 🤤 Thank you!
LJ
Leroy Jenkins
Jan 10, 2026
2.0
We went through the drive through, ordered the two $7 bags and five piece chicken strips. One of the $7 bags was the chicken sandwich, which I ordered plain. When I opened the wrap of the chicken sandwich, it was NOT plain! Had everything on it that I DID NOT ask for. Freaking pathetic! How hard is it to read the customer’s order! NO ONE wants to do their jobs correctly anymore! If you can’t follow simple instructions, maybe fast food isn’t the job for the person making the orders!
KS
K.C. Shultz
Dec 29, 2025
1.0
Out of roast beef! I've gotten gross food, cold food, and now No Food! How are you out of the one thing actually eatable at your restaurant?!
GJ
Gordon Jenkins
Dec 18, 2025
5.0
Good food and service.
JJ
janettt
Nov 18, 2025
1.0
It’s shouldn’t take over 20 mins to come to the window, literally 21 minutes , my whole lunch break is gone