This profile is uncertified and using publicly sourced data
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Business Details
About
Barbecue Restaurant
Blue Ember Smokehouse is a family owned smokehouse specializing in handcrafted BBQ now with two locations in Arkansas! From tender brisket to home cooked sides, you'll find a hearty meal for every member of the family. We operate the Blue Ember way, buying only the highest quality meats, applying our signature blend of spices and slowly smoking in our wood-only pits. We allow the meats to rest to ensure optimal tenderness and cut in front of the customer to provide transparency and satisfaction in every bite! Thank you for supporting your local smokehouse!
Location
Hours
Monday10:45 AM - 8:00 PM
Tuesday10:45 AM - 8:00 PM
Wednesday10:45 AM - 8:00 PM
Thursday10:45 AM - 8:00 PM
Friday10:45 AM - 9:00 PM
Saturday10:45 AM - 9:00 PM
Sunday10:45 AM - 8:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.