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Whataburger

3.3
(350 reviews)

Business Details

1815 North 1st Street, Jacksonville, AR
72076, United States
(501) 453-4015

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Location

Whataburger
1815 North 1st Street, Jacksonville, AR
72076, United States

Hours

Reviews

3.3
350 reviews
5 stars
151
4 stars
34
3 stars
26
2 stars
38
1 star
101

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff, leading to a negative dining experience.

Food Quality

Many reviews mentioned cold, stale, or poorly prepared food, with some customers expressing disappointment in the taste and freshness.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good food, highlighting a few positive interactions that stood out.

Cleanliness Concerns

Several reviews pointed out unsanitary conditions in the dining area and restrooms, contributing to an overall negative impression.
  • TO
    Thomas Old
    6 days ago
    1.0
    Have gotten undercooked food many times from here but today it was completely raw. I’m glad I noticed before I swallowed it or I definitely would have gotten extremely sick. Not even going to bother wasting my time coming back just going to contact my bank for a refund
  • SW
    Sara Wallen
    Feb 19, 2026
    3.0
    If you only have an hour for lunch- you might not get your food in time. Slowest drive thru I’ve ever been in.
  • BW
    Blake Williams
    Feb 15, 2026
    3.0
    Worst Whataburger experience we have had. Also, way more expensive than the stores in Texas.
  • GH
    Greg Hammonds
    Feb 14, 2026
    2.0
    Very slow every time.
  • HG
    Heather Gallentine
    Feb 11, 2026
    5.0
    Good review- and I have done a not great one for this location. Destiny and Nigel on the night shift were very friendly and prompt with their service and my order was correct! I have been there before and the experience has not been awesome. Go back and try again if you have been dissatisfied. Good job to these workers. I also left a positive review via the QR code on my receipt.

Brand Certified Facts from Whataburger

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Certified February 22, 2026Yext Knowledge Graph
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