About
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Location
Hours
Reviews
3.3
340 reviews
5 stars
151
4 stars
32
3 stars
21
2 stars
37
1 star
99
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor and rude service, with long wait times and staff being unprofessional or dismissive.
Food Quality
Several reviews mentioned issues with food quality, including cold, stale, or incorrectly prepared items.
Cleanliness
Multiple customers noted unsanitary conditions in the dining area and kitchen, contributing to a negative dining experience.
Mixed Experiences
While some customers praised the food and service, many others expressed disappointment, indicating a lack of consistency in performance.
- CCCura_MVPJan 2, 20261.0I think they might be lowkgenuily slow or sm because I ordered a plain and dry burger should be easy nah they put cheese on it and I’m deadly allergic to dairy so thanks a lot for almost killing me
- AHAmanda HuberDec 30, 20251.0Not good it was 30 degrees outside and they did not have the heat on. The person behind the counter was speaking in a voice barely above a whisper even when multiple people asked her to repeat herself over and over. The buns on all of our sandwiches were all stale and the taste was just not good. The ingredients not only tasted processed but extremely cheap just not a very good experience 😕
- SWShy WDec 24, 20251.0I use to be a regular going everyday. I noticed the decline but tried to support because I love Whataburger and the employees were an issue not the food. There was 1 male manager that was really good at his job and he was always friendly and good customer service. Other than that I had a very horrible encounter where they forgot the cheese I paid for....I went back and approached the speaker to let them know. They said to pull around and I did. (Usually a person comes and asks for the burger or gives me another) No one came out front the group crowd of 4 they had at the wall looking at a phone. Long story short they were rude and I have never been back since. I drive past Jacksonville to go to Cabots. The workers don't wanna work so why pay them to?
- JMJaaye MarieDec 22, 20254.0I had a genuinely wonderful experience at Whataburger that deserves to be shared. I accidentally messed up my order by forgetting to say hold the mustard—totally my mistake. Before I could even worry about it, the team took it upon themselves to remake the entire order, no questions asked. That level of care and attention speaks volumes. The service was absolutely great: friendly, patient, and truly focused on making sure I left happy. It wasn’t just about fixing an order; it was about delivering exceptional hospitality. Moments like this are why Whataburger stands out. Great food paired with even better service made this visit memorable. Huge thanks to the Jacksonville team for going above and beyond—you turned a small slip-up into a five-star experience. 🌟🍔
- JSjerman smithDec 21, 20252.0My problem is when I walked in there I'll go try to order something everybody say I got something to do can you take that order and I'm just standing there waiting and waiting and waiting they don't care so I just left I don't have time for that had to go somewhere else so sad the manager act like she didn't want to take my order
Frequently Asked Questions About Whataburger
Where is this Whataburger location situated?
This Whataburger is located at 1815 North 1st Street, Jacksonville, AR 72076, USA.
What are the operating hours for this Whataburger?
This Whataburger is open 24 hours every day of the week.
Does this Whataburger location have special holiday hours?
Yes, on November 27, 2025, it is open from 12:00 AM to 3:00 AM, and on November 28, 2025, it is open from 6:00 AM until 11:59 PM.
What type of food can I expect at this Whataburger?
You can enjoy made-to-order burgers with 100% pure beef on a toasted five-inch bun, along with chicken, salads, and breakfast items.
Is there an online menu or ordering option for this Whataburger?
Yes, you can view the menu and order online at https://whataburger.com/menu?unitNum=1625.
How can I contact this Whataburger location?
You can reach them by phone at +1 501-453-4015.
Which other fast food restaurants are near this Whataburger?
Nearby fast food options include Hardee's, Domino's Pizza, Taco Bell, Subway, and Burger King.
Are there any nearby services to visit after dining at this Whataburger?
Yes, nearby services include Baptist Health Urgent Care for medical needs, Elite Nails & Spa for relaxation, and Arvest Bank for financial services.
Can I find other shopping options near this Whataburger?
Yes, nearby shopping includes Payless ShoeSource, Rent-A-Center, Jodie's Attic flea market, Aaron's retail, and Tobacco Outlet convenience store.
How might nearby entertainment or beauty services complement my visit to Whataburger?
After enjoying your meal, you can visit beauty salons like Magic Touch, Lola's Styling Studio, or B's African Hair Braiding to relax or refresh your look.