At Wendy’s in Jacksonville, AR we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Jacksonville, AR hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous reviews highlighted poor customer service, with reports of rude staff, incorrect orders, and unprofessional management.
Food Temperature
Many customers complained about receiving cold food, particularly burgers and fries, indicating a consistent issue with food preparation.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty surfaces and poorly maintained facilities.
Speed of Service
Customers frequently noted long wait times in both the drive-thru and inside the restaurant, often exceeding acceptable limits for fast food.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their excellent service and highlighted enjoyable food items.
LM
Linda Morgan
Dec 29, 2025
1.0
Grabbed breakfast there today for someone and the little girl at the window couldn't have been more nasty. It cost a person NOTHING to be polite. I ordered, drove up and spoke. This little girl gave me my total AGAIN and closed the window as I was getting my money. She returned, took my payment, gave me change and walked away all while having such a nasty look on her face. I wanted to be nasty and tell her to smile and comb her hair but I would have been no better. If I wasn't picking up food for someone else I would have left because I DON'T eat their food! Simply unprofessional!
JT
Jack Thompson
Dec 29, 2025
5.0
Breakfast was great
BS
Brian Shafer
Dec 20, 2025
2.0
Every time we visit this location there are homeless people outside or inside . During today's visit a woman who was clearly on drugs sat outside smoking came back in for cigarette butts she had on a table then going back outside it was kind of scary
IP
isyss pettus
Dec 7, 2025
1.0
the manger named " JOSH " is very rude .. has no manners whatsoever, his whole demeanor is just off .. and the burgers doesn't even be that good
LM
Lisa luvs Music
Nov 6, 2025
1.0
Been there atleast 5 times, every time the burgers are cold. At first I just thought they were busy but the last time there were no cats in the drive-thru and I saw 3 customers inside. Haven't and will not waste my time or money there again