At Wendy’s in Jacksonville, AR we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Jacksonville, AR hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous reviews highlighted rude and unprofessional behavior from staff and management, leading to a negative customer experience.
Food Quality
Many customers reported issues with cold food, incorrect orders, and unsatisfactory meal preparation.
Service Speed
A significant number of reviews mentioned slow service, particularly in the drive-thru, with long wait times reported.
Cleanliness
Several customers expressed concerns about the cleanliness of the restaurant, including dirty surfaces and unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their kindness and helpfulness, as well as enjoying certain menu items.
JA
Just Art
Jan 23, 2026
5.0
Very kind people working at this location. Thank you
MB
Michael Blakley
Jan 18, 2026
2.0
After the guy at the counter ignored me for a few minutes he just walked off. I’m used to people being upset when I’m wearing a Trump hat but never has anybody been that rude?
LM
Linda Morgan
Dec 29, 2025
1.0
Grabbed breakfast there today for someone and the little girl at the window couldn't have been more nasty. It cost a person NOTHING to be polite. I ordered, drove up and spoke. This little girl gave me my total AGAIN and closed the window as I was getting my money. She returned, took my payment, gave me change and walked away all while having such a nasty look on her face. I wanted to be nasty and tell her to smile and comb her hair but I would have been no better. If I wasn't picking up food for someone else I would have left because I DON'T eat their food! Simply unprofessional!
JT
Jack Thompson
Dec 29, 2025
5.0
Breakfast was great
BS
Brian Shafer
Dec 20, 2025
2.0
Every time we visit this location there are homeless people outside or inside . During today's visit a woman who was clearly on drugs sat outside smoking came back in for cigarette butts she had on a table then going back outside it was kind of scary