Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.0
383 reviews
5 stars
217
4 stars
68
3 stars
34
2 stars
13
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude or unhelpful staff, particularly in the drive-thru, leading to a negative experience.
Food Quality
There were multiple complaints about food quality, including spoiled ingredients and poorly made smoothies.
Wait Times
Customers frequently mentioned long wait times both in the drive-thru and for online orders, often leading to frustration.
Inconsistency
Several reviews highlighted inconsistencies in food preparation and service, with some visits being satisfactory while others were disappointing.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and enjoyed the smoothies and food when prepared correctly.
- BLBraunshea LivingstonNov 2, 20255.0Bahama mama all day
- DGDenisha GOct 28, 20251.0Ordered from the Tropical Smoothie app NOT the doordash app, a dasher picked up my order and told me she had a flat tire to cancel my order. So I called Jacksonville location like is stated in the receipt email, they hung up on me twice (after laughing) and finally told me they can’t do anything about it, put me on eternal hold until I hung up. There is no way to request refund on the doordash app because I didn’t order from doordash. So basically I’m out $21.57 and the Jacksonville location is very rude.
- HMH MacOct 26, 20252.0Skip the drive thru and just go inside. The drive thru is terrible because of the traffic noise right behind you on the highway. But it also doesn’t help when the girl working the drive thru gets rude with you because she’s not speaking loud enough. I just got yelled at. Ironically, when I came here to leave this comment, I see I’m not the only one who’s experienced this rudeness. This place was great back in 2013 when I lived here the first time, but it’s obviously under different ownership because the family that used to own it would never let the service stoop to this level. I was hoping at least the food would be good, but the wrap for some reason is wet. They probably microwaved it with the tomatoes in it or something. I hope that’s all it is anyway. :/
- JLJ. LemareAug 11, 20252.0Smoothie was a juice. It seemed like the girl rushed to make it because it still had chunks of fruit in it. Just because you in a rush to clock out doesn’t mean you water down the service and the smoothies.
- JRJessica RabbitAug 7, 20251.0I was the only car in drive thru, no one never came to the windows nor come to give me my order after I place it with the girl on the intercom. Bad for business!
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the dine-in hours for Tropical Smoothie Cafe?
Tropical Smoothie Cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 9:00 AM to 9:00 PM on Sunday.
Can I order food online or via an app at Tropical Smoothie Cafe?
Yes, you can order ahead via their app or online for delivery, curbside pickup, or in-cafe pickup.
Does Tropical Smoothie Cafe offer delivery and pickup services?
Yes, Tropical Smoothie Cafe offers in-store pickup, curbside pickup, delivery, and same-day delivery services.
What are the payment options available at Tropical Smoothie Cafe?
Tropical Smoothie Cafe accepts American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, Mastercard, and Visa.
What type of attire is recommended when visiting Tropical Smoothie Cafe?
Casual attire is appropriate when visiting Tropical Smoothie Cafe.
What kind of food and specialties does Tropical Smoothie Cafe offer?
Tropical Smoothie Cafe specializes in smoothies, wraps, desserts, acai bowls, flatbreads, salads, quesadillas, kids' food, and other healthy, gluten free, and vegan options.
Does Tropical Smoothie Cafe have a drive-through?
Yes, Tropical Smoothie Cafe has a drive-through open daily from 7:00 AM to 9:00 PM Monday through Friday and 8:00 AM to 9:00 PM on weekends.
What are some notable nearby places to Tropical Smoothie Cafe for visitors?
Nearby places include Hertzog Family Eye Care for eye health services, Firehouse Subs for casual dining, and Blade and Barrel Brewing Company for visitors looking to enjoy local brews, making it convenient for customers to combine errands or leisure activities with their visit.
How can nearby places like Arkansas Spine and Pain or Jacksonville Dialysis PA be relevant to customers of Tropical Smoothie Cafe?
Customers visiting Arkansas Spine and Pain or Jacksonville Dialysis PA can easily grab a fresh smoothie or healthy meal at Tropical Smoothie Cafe nearby, making it a convenient option for patients or visitors in the area needing nutritious food.
Are there places nearby Tropical Smoothie Cafe where customers can shop or attend professional services?
Yes, nearby locations include Cricket Wireless Authorized Retailer for mobile needs, several real estate agents like Tyler Hightower - Edge Realty, and professional service providers like TSgt Kieara Mayo - Recruiter, offering customers a chance to manage errands or appointments along with their meal visit.