Tropical Smoothie Cafe

4.0
383 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
140 John Harden Drive, Jacksonville, AR
72076, United States

Hours

Reviews

4.0
383 reviews
5 stars
218
4 stars
67
3 stars
34
2 stars
13
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unhelpful staff, particularly in the drive-thru, leading to a negative experience.

Food Quality

Several reviews mentioned issues with food quality, including spoiled ingredients and incorrect orders, impacting overall satisfaction.

Wait Times

Customers frequently complained about long wait times both in the drive-thru and for online orders, often leading to frustration.

Smoothie Quality

While some enjoyed the smoothies, others noted inconsistencies in taste and texture, with some describing them as watered down.

Positive Experiences

Despite the negative feedback, there were also positive comments about friendly staff and good food, indicating some customers had satisfactory visits.
  • ER
    EZ Roofing
    Dec 14, 2025
    5.0
    Highly recommend the peanut-butter cup - sub Splenda and the Caesar wrap.
  • BL
    Braunshea Livingston
    Nov 2, 2025
    5.0
    Bahama mama all day
  • DG
    Denisha G
    Oct 28, 2025
    1.0
    Ordered from the Tropical Smoothie app NOT the doordash app, a dasher picked up my order and told me she had a flat tire to cancel my order. So I called Jacksonville location like is stated in the receipt email, they hung up on me twice (after laughing) and finally told me they can’t do anything about it, put me on eternal hold until I hung up. There is no way to request refund on the doordash app because I didn’t order from doordash. So basically I’m out $21.57 and the Jacksonville location is very rude.
  • HM
    H Mac
    Oct 26, 2025
    2.0
    Skip the drive thru and just go inside. The drive thru is terrible because of the traffic noise right behind you on the highway. But it also doesn’t help when the girl working the drive thru gets rude with you because she’s not speaking loud enough. I just got yelled at. Ironically, when I came here to leave this comment, I see I’m not the only one who’s experienced this rudeness. This place was great back in 2013 when I lived here the first time, but it’s obviously under different ownership because the family that used to own it would never let the service stoop to this level. I was hoping at least the food would be good, but the wrap for some reason is wet. They probably microwaved it with the tomatoes in it or something. I hope that’s all it is anyway. :/
  • JL
    J. Lemare
    Aug 11, 2025
    2.0
    Smoothie was a juice. It seemed like the girl rushed to make it because it still had chunks of fruit in it. Just because you in a rush to clock out doesn’t mean you water down the service and the smoothies.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the dine-in hours for Tropical Smoothie Cafe?

Tropical Smoothie Cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 9:00 AM to 9:00 PM on Sunday.