Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1809 N 1st St in Jacksonville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Numerous customers reported receiving cold, poorly prepared, or underfilled food items, with many expressing disappointment in the overall quality.
Service Issues
Many reviews highlighted rude and unprofessional staff, long wait times, and frequent order mistakes, leading to a negative customer experience.
Management Concerns
Several customers called for better management and training, citing ongoing issues with food preparation and employee attitudes.
Cleanliness
Customers noted unsanitary conditions in the dining area, with dirty tables and poor overall cleanliness contributing to a negative atmosphere.
TC
Tatum Canas
Jan 29, 2026
5.0
One of the best Taco Bells. Friendly staff and good customer service!
MB
Motivated Bolden
Jan 16, 2026
5.0
Taco Bell – Store #018272
Jacksonville Ark
I had a GREAT experience at Taco Bell store #018272 on this visit! From the moment I arrived, the service was fast, friendly, and professional. The team was highly motivated, attentive, and truly showed pride in what they do.
My order was prepared perfectly—fresh, hot, and exactly as requested. You can tell when a team is working together with a positive attitude, and that was absolutely the case here. The atmosphere was welcoming, and the staff made sure every detail was right.
This location sets the standard for excellent customer service and quality food. Big shout-out to the motivated team at store #018272 for delivering a top-tier experience. I’ll definitely be back!
J. Bolden
CS
Charles Smithson
Jan 11, 2026
1.0
We bought 2 chalupa dinners. When we got home we only live around the corner the meals were cold. My wife took a bite of one that was supposed to be chicken and she look strange when I ask what was wrong she said she didn't taste any chicken . So we inspected the one she was eating. Looking very hard we found one very sorry piece of chicken. We looked at the second and found on very small sliver of chicken. They were both mostly lettuce. I checked mine they were supposed to be beef, one was empty except for a small amount on one side. The second one was much better. However the wrap tasted stale and I found chunks of crusty dough. They were hard enough that they hurt my mouth. The tacos were also void of meat and unappealing. I cannot believe the owner cares so little about his product. But I have to say I have not had luck with Taco Bell in general. But this one we have kept trying to buy from them. We like to support local business,but this store third time I give up. We have written reviews like this one and talking to management made me feel like I was wasting my time.
BAD FOOD BAD MANAGEMENT STAY AWAY.
IH
Isabella Hutson
Jan 9, 2026
1.0
I am writing to formally complain about repeated poor experiences at this location. Most recently, I received my $30 order of tacos with no fillings inside, which unfortunately reflects a pattern of incorrect, cold, and sloppily prepared food despite drive-through waits exceeding 10 minutes.
The drive-through environment is consistently hostile and unprofessional. On New Year’s Day, I was particularly concerned to observe a drunk employee working the window while only one person in kitchen, raising serious concerns about safety and management oversight. I hope this feedback is taken seriously, as these issues appear to be ongoing with EVERY OTHER REVIEW! CORPORATE NEEDS TO MASS TRAIN THIS LOCATION!
DM
donni mounts
Dec 30, 2025
1.0
Just close this Taco Bell. they always get my order wrong and the staff is terribly rude. told me they can't take an order for two adults and two kids at the window and tried to make me come in? and heard a worker say "4 orders?! dayum?!" close this location or fire the whole evening staff. I only wish I could give this had a star. worst location I've ever been to.
What are the regular opening hours for the Taco Bell at 1809 N 1st St in Jacksonville?
The Taco Bell at 1809 N 1st St is open daily from 9:00 AM to 4:00 AM, except on Fridays and Saturdays when it stays open until 5:00 AM.
Does this Taco Bell location offer a drive-through service?
Yes, this Taco Bell location has a drive-through service available during its operating hours.
What are some popular menu specialties at this Taco Bell?
Popular specialties include Dollar Cravings, Tacos, Burritos, and Combos.
Can I order food online to pick up or get delivered from this Taco Bell?
Yes, you can order online via their website or mobile app for pick up or delivery.
What payment methods are accepted at Taco Bell, 1809 N 1st St?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is this Taco Bell location family and child friendly?
Yes, it welcomes families and children and also offers seating and restrooms for customers.
Are vegetarian options available at this Taco Bell?
Yes, vegetarian options are available on the menu at this location.
What are some nearby restaurants customers might visit before or after Taco Bell?
Nearby restaurants include Sharks Fish & Chicken, Domino's Pizza, Hardee's, Whataburger, and Cancun Mexican Restaurant, offering a variety of dining options.
Where can customers find nearby financial services around Taco Bell?
Nearby financial services include multiple U.S. Bank locations and Arvest Bank, convenient for banking needs during your visit.
What local services and shops are available near Taco Bell for convenience?
Nearby you can find Rent-A-Center, Aaron's furniture and rental services, Elite Nail and Spa, Jacksonville Chiropractic, and T-Mobile for various shopping and wellness needs.
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