Sonic Drive-In

Reviews

• ND

  Nickolette Davis

  1 day ago
  1.0
  I went around 930/10 am on Sunday ordered a toaster, burrito, and wacky pack kids cheeseburger meal. First the lady Ashley answered the speaker so rudely. Then once home I realized that my toaster was cold. The burger and tots in the wacky pack was burnt. I returned to the location to see if I could have my food remade correctly. Ashley response was that I had too many complaints and that their food is cooked fresh every order and she will just do a refund and I can go somewhere else. I have never encountered someone so rude and since the store manager “Payton” was unavailable today I really hope they see this and correct Ashley attitude towards customers. This is not the first time I have seen Ashley be rude at this location just the first time I have experienced it first hand.
• TN

  Timothy nagy

  Nov 19, 2025
  5.0
  I could not find the store #, for sonic in jacksonville, Ar. on north 1st street, on my ticket, so here goes this. On 11-19-2025 at 10:58 am. Good service, sonic got my order right. Very good burger # 3. Got my food just the way I wanted it. Man on the enter com was very friendly & helpful. Strawberry shake always good.
• NP

  Nina Page

  Nov 18, 2025
  1.0
  I literally waited 10 min for a drink and never got it. I ordered online waited about 5 min thn buzzed in told thm I had an online order the reply bk was I'm by myself and will b out shortly well shortly never came. I buzzed bk in to no answer so I drove off. This is always the case with this Sonic and noone should have to drive to the other side of town (Main St.) for better services. This Sonic needs to do better with having staff because their always short handed and do better coming out in a timely manner. Guess (Main St.) will b my first choice they never disappoint and food is so much fresher and service more promptly. Only reason I went to 1st St is because I was already over there but I'll burn my gas for top service.......goodbye.
• JK

  Jeremy Kuhlman

  Oct 30, 2025
  1.0
  I was waiting for my sweat tea for 20 minutes so I called and asked what I was waiting for and if everything was ok. And the girl on the phone sat there and gave me attitude. But I didn’t say anything because I've worked at fast food and understand it can be stressful. But once I got my sweet tea and my little 4 year old brothers I tried it. It had the texture of sand. It wasn’t even a liquid and I’m glad I notice because my brothers was the same way he could of chocked on it so it scared me and I called up letting them know the first person I talk to just threw the phone to someone else and the second person was nice and asked if I wanted to come back for another one I said no because I really don’t trust them. I felt like they put my little brother in danger by having it so thick that he could have chocked on it. If it was just my drink I honestly wouldn’t of cared but they put my brother in danger and didn’t even really care so I will not be coming back and I would like to talk the district manager about it because I’m pretty sure I know who did it.
• NJ

  Nakota Jones

  Sep 11, 2025
  5.0
  This is the best Sonic ever. The manager Ashley is amazing. She runs orders as needed and if a problem arises she is going to make it right!