McDonald's

3.4
1348 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
816 W Main St, Jacksonville, AR
72076, United States

Hours

Reviews

3.4
1,348 reviews
5 stars
445
4 stars
249
3 stars
272
2 stars
114
1 star
268

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional staff, with many experiences of long wait times and incorrect orders.

Food Quality

Many reviews highlighted issues with food being cold, overcooked, or not prepared as requested, including complaints about old or unsalted fries.

Cleanliness

Several customers noted that the restaurant, including bathrooms, was dirty and poorly maintained.

Drive-Thru Efficiency

Customers frequently mentioned slow drive-thru service, with long wait times and issues with order accuracy.
  • KE
    karen estrada
    Dec 29, 2025
    3.0
    Got whole order wrong. Cheese wasn't melted . Terrible!!
  • BR
    Brad Rorie
    Dec 25, 2025
    1.0
    Says there open but have been sitting in the driveway for ten mins on Christmas and they have the phone undone so you can't call
  • FH
    Fallon Hayes
    Dec 13, 2025
    5.0
    Quick service, always delicious.
  • LL
    Lainey Lawson
    Dec 2, 2025
    1.0
    both jacksonville locations suck the workers are always rude and i got double charged for my order and to this day mcdonald’s still won’t refund me so i refuse to ever go back to any location ever
  • KN
    Kevin Newsom
    Dec 1, 2025
    3.0
    Food was Luke warm and had been under the heat lamp for a long time. Employees were friendly.

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 816 W Main St, Jacksonville, AR?

Delivery is available Monday through Sunday from 5:00 AM to 11:00 PM, except Friday and Saturday when it extends to midnight.

When is the drive-thru open at this McDonald's location?

The drive-thru is open every day starting at 5:00 AM. From Monday to Friday it closes at midnight, and on Saturday and Sunday it stays open until 1:00 AM.