Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,334 reviews
5 stars
438
4 stars
247
3 stars
269
2 stars
115
1 star
265
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times in the drive-thru, with some stating they waited over 30 minutes for their orders.
Food Quality
Many reviews mentioned issues with food quality, including cold, burnt, or improperly prepared items, as well as complaints about old or stale food.
Cleanliness
The restaurant was often described as dirty, with reports of unclean dining areas and bathrooms, contributing to a negative dining experience.
Customer Service
Numerous customers expressed dissatisfaction with the staff's attitude, citing rudeness and unprofessional behavior from employees and management.
Order Accuracy
A significant number of reviews highlighted problems with incorrect orders, including missing items and wrong food being served.
- ARAlliyah ReynoldsNov 15, 20251.0I order from this place because it is the closest location to me. Every time I order I'm either missing an item or something was made wrong. I've worked fast food for over 5 years so I know sometimes we make mistakes but when I ask for something to be corrected and I'm met with attitude as if it's an inconvenience is just ridiculous.
- KTKathy TerrellOct 19, 20255.0Drive thru surprisingly fast
- AHArica hortonOct 9, 20251.0Literally has to be the worst McDonald’s in Arkansas , I take my kids here cause it’s closer to my house but it’s always very slow service you have to sit in the drive thru for 30 minutes just to get food it’s literally every time I come here ! The slowest McDonalds in the world !
- VVVantheusSep 28, 20252.040 min is pretty long to sit in the drive through :(
- EEEmmanuelSep 2, 20255.0Been here many times when I lived in Jacksonville in 2024. I was a regular coffee ☕️ guy and they the staff became like family. They were always there, at times the store got busy but I was always satisfied once I got my coffee every time during the morning hours.
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 816 W Main St, Jacksonville, AR?
Delivery is available Monday through Sunday from 5:00 AM to 11:00 PM, except Friday and Saturday when it extends to midnight.
When is the drive-thru open at this McDonald's location?
The drive-thru is open every day starting at 5:00 AM. From Monday to Friday it closes at midnight, and on Saturday and Sunday it stays open until 1:00 AM.
Does this McDonald's offer mobile ordering and curbside pickup services?
Yes, curbside pickup is available, and customers can order using the McDonald's mobile app.
What payment methods are accepted at the McDonald's on W Main St?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where can I find the menu for this McDonald's location?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html
Is there WiFi available at this McDonald's?
Yes, WiFi is available for customers at this location.
How can I earn rewards at McDonald's?
You can earn points for free food through MyMcDonald's Rewards, detailed at https://www.mcdonalds.com/us/en-us/mymcdonalds.html
What notable places are near this McDonald's on W Main St?
Nearby places include Total Property Solutions, USPS, Western Union, Walgreens, Wendy's, Subway, and the West Main Street Flea Market.
If I'm visiting the USPS near McDonald's, can I grab a quick meal there?
Yes, McDonald's is nearby the USPS on W Main St, so you can easily stop for a meal before or after your postal visit.
Are there other fast food options close to McDonald's at 816 W Main St?
Yes, Wendy's, Subway, and Papa John's Pizza are all nearby, offering a variety of fast food choices.