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McDonald's

3.4
(1355 reviews)

Business Details

816 W Main St, Jacksonville, AR
72076, United States
(501) 982-6656
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
816 W Main St, Jacksonville, AR
72076, United States

Hours

Reviews

3.4
1,355 reviews
5 stars
447
4 stars
249
3 stars
274
2 stars
114
1 star
271

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported receiving cold, old, or improperly cooked food, including burnt items and incorrect orders.

Customer Service

Many reviews highlighted rude and unprofessional staff, with complaints about long wait times and poor handling of orders.

Cleanliness

The restaurant was often described as dirty, with reports of unclean dining areas and bathrooms.

Service Speed

Numerous customers experienced slow service, particularly in the drive-thru, with long wait times reported consistently.
  • IL
    Itss Lalaa
    Feb 6, 2026
    1.0
    By The Time I Got Home I Realized Everything Was Cold, Dry & Over Cooked. Nuggets Were Hard As A Rock. Needless To Say I Threw Everything Away, The Next Day I Explained To The Manager That I Wanted A Refund Or My Food Remade Correctly, Kayla Told Me That I Had To Dig Through My Trash And Come Back With The Actual Products In Order To Do That, Even Though I Informed Her That I Had Taken Pictures Already. What A Joke, If You Can’t Even Get Fast Food Right Then Maybe You’re Just Better Off Surviving Off Of Disability Checks. Smh.
  • TS
    Taqueshia Smith
    Feb 3, 2026
    1.0
    They served me cold food and burnt sausage patties, then when I called to have my food replaced I was told to bring the items back, I explained I was just getting off and had made it home already. The lady was rude about me explaining to her about my food and their customer service is always horrible besides the lady in back drive and the manager early in the morning with glasses.
  • TL
    Tiana Lee
    Feb 3, 2026
    1.0
    Food is definitely nasty I’ve been 3 times and always get food poisoning. I got a simple nugget and fries last night and once again I have food poisoning.
  • KE
    karen estrada
    Dec 29, 2025
    3.0
    Got whole order wrong. Cheese wasn't melted . Terrible!!
  • BR
    Brad Rorie
    Dec 25, 2025
    1.0
    Says there open but have been sitting in the driveway for ten mins on Christmas and they have the phone undone so you can't call

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 816 W Main St, Jacksonville, AR?

Delivery is available Monday through Sunday from 5:00 AM to 11:00 PM, except Friday and Saturday when it extends to midnight.

When is the drive-thru open at this McDonald's location?

The drive-thru is open every day starting at 5:00 AM. From Monday to Friday it closes at midnight, and on Saturday and Sunday it stays open until 1:00 AM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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