Wendy's

3.9
1186 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1511 Albert Pike Road, Hot Springs, AR
71913, United States

Hours

Reviews

3.9
1,186 reviews
5 stars
526
4 stars
293
3 stars
178
2 stars
82
1 star
107

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Food Quality

Mixed feedback on food quality; some customers enjoyed their meals while others reported cold, stale, or improperly prepared food.

Cleanliness

Several customers noted unsanitary conditions in the dining area and kitchen, with dirty tables and equipment.

Staff Attitude

Many reviews mentioned unprofessional behavior from staff, including arguing in front of customers and lack of attentiveness.

Drive-Thru Experience

The drive-thru service was frequently criticized for being slow and inefficient, with multiple orders being incorrect.
  • DJ
    Donna Judalet
    Oct 30, 2025
    3.0
    casier couldnt take our order until 5 to 7 min of waiting for mgr to come login to register. Food was good, seemed mgr who was steadily talking on phone was not engaged to assist employee
  • AP
    Alvin Pathic
    Sep 13, 2025
    1.0
    The food was cold and really salty
  • PP
    PressurePro
    Sep 10, 2025
    5.0
    Went here recently and food was amazing everything clean even the guy with a big truck came throught the door (he was built like a 1x1 lego piece) asking for 20 deluxe baconator 50 nuggets 5 pepsi. what a beautiful experience
  • AR
    Anthony Richards
    Sep 9, 2025
    5.0
    Great tasting food for good price
  • KA
    Ken Anderson
    Aug 26, 2025
    2.0
    Restaurant was not clean. The chocolate frosty machine was broken but I wasn't informed of this until after I paid. No refund was offered or given. For the record, there was only one other customer besides me.. No excuses there.

Frequently Asked Questions About Wendy's

Is Albert Pike 17 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.