Wendy's

3.9
1187 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1511 Albert Pike Road, Hot Springs, AR
71913, United States

Hours

Reviews

3.9
1,187 reviews
5 stars
526
4 stars
293
3 stars
178
2 stars
82
1 star
108

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some customers enjoying the taste while others reported cold, stale, or poorly prepared items.

Service Issues

Numerous complaints about slow service, incorrect orders, and rude staff, particularly during busy times.

Cleanliness

Frequent mentions of unclean dining areas and equipment, contributing to a negative dining experience.

Customer Experience

Some customers reported positive interactions with staff, but many expressed frustration with overall service and management.
  • LB
    Logan Bailey
    Dec 8, 2025
    1.0
    The food is fire per usual, but we waited 30 minutes at the speaker waiting for our food. Wendy Ann would not approve. We need to start doing background checks on who they hire. I proceeded to call them, and they did not answer. Despicable.
  • DP
    Donna porter
    Dec 1, 2025
    3.0
    My husband and I dined in... No complaints about food or service.. The complaint is the workers was talking vulgarities. Talking vulgar about women in general (as to how they would ummm hurt a woman in a bedroom manner). Offended my husband and myself, to the point my husband spoke up as to where he seldom does. We don't leave reviews but KNEW THIS NEEDED ADDRESSED.
  • DJ
    Donna Judalet
    Oct 30, 2025
    3.0
    casier couldnt take our order until 5 to 7 min of waiting for mgr to come login to register. Food was good, seemed mgr who was steadily talking on phone was not engaged to assist employee
  • AP
    Alvin Pathic
    Sep 13, 2025
    1.0
    The food was cold and really salty
  • PP
    PressurePro
    Sep 10, 2025
    5.0
    Went here recently and food was amazing everything clean even the guy with a big truck came throught the door (he was built like a 1x1 lego piece) asking for 20 deluxe baconator 50 nuggets 5 pepsi. what a beautiful experience

Frequently Asked Questions About Wendy's

Is Albert Pike 17 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-through at Wendy's on Albert Pike Road?

The drive-through is open daily from 6:30 AM to midnight.