McDonald's

3.5
2028 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3229 Central Ave, Hot Springs, AR
71901, United States

Hours

Reviews

3.5
2,028 reviews
5 stars
694
4 stars
454
3 stars
410
2 stars
192
1 star
278

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and unprofessional behavior from staff.

Food Quality

Many reviews highlighted poor food quality, including cold fries, overcooked items, and incorrect orders.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and unpleasant odors in the restaurant.

Staff Attitude

Feedback indicated that staff were often rude or unhelpful, contributing to a negative customer experience.

24-Hour Service

Customers expressed frustration over the misleading 24-hour service claim, with reports of the location being closed during advertised hours.
  • NY
    Nice To Meet You
    Nov 10, 2025
    1.0
    Got told lobby was closed at 9:42 when it closes at 11:00 and they were all standing there talking
  • MH
    matthew Harbin
    Nov 4, 2025
    1.0
    Went there tonight around 9 they said oh the lobby is closed at 9pm when they don't close the lobby until 11pm also I use to go in for doordash at night when the lobby supposed to be closed this location needs to be more nicer or shut it down
  • JT
    Justin Tedrick
    Oct 29, 2025
    1.0
    It is 430 am on 10/29 and these peeps be trying to act like nobody is home.. Google says they are open and there are 4 cars in the parking lot but nobody will answer the call box... LAZY Go to the Whataburger.. they turn up
  • LS
    Lisa Sitton
    Oct 21, 2025
    5.0
    Best McDonald's in Hot Springs Arkansas minute I pulled into the parking lot and walked in I could tell 845 am there was someone asking what i would like I had just left a McDonald's by the Mall near where our Hotel is I stood at the cash register for several minutes but they just walked by me Noone ever came to the register to take my order I looked outside and there was 2 people sitting on some steps on their phone I finally went out and noticed the drive in line all the way out to the street I drove away and they were still on the phone but when I got to this McDonald's it was Great the way it should be
  • DD
    Dusk
    Oct 16, 2025
    1.0
    Went to get the same coffee I get every morning here. They want to argue that they don’t sell coffee during breakfast. Yeah you read that right. So when you pass the window, their employees rather than working can be seen goofing off and ignoring the window. McDonald’s. Reevaluate your employees. I’ve worked fast food my entire highschool career. If teenagers can be disciplined in a job, your grown workers can too. Never in my life have I seen workers too lazy and focused on each other that they lie to not do their jobs. You guys used to be better than the McDonalds on grand. I’d rather have to explain to them how to mix syrups than come here again. I’m sure you know how terrible your staff is already considering the vast amount of negative reviews. Get your crap together or shut down. For real. Everytime I came here for the past 2 months it’s always something different wrong. Rude staff, redropped old fries, never checking mods to the sandwiches, lying, unprofessionalism, or they put the dude that hasn’t showered in a week by the window. The hygiene of your staff is awful. No hair nets, no gloves, and they stay touching their face and hair and then the food. GROSS. Will be making a report. Get IT TOGETHER!!

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 3229 Central Ave, Hot Springs, AR?

McDonald's is open 24 hours every day of the week, from Monday to Sunday.

Does this McDonald's location offer drive-through service and what are its hours?

Yes, this McDonald's has a drive-through open 24/7, every day of the week.