McDonald's

3.5
2039 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3229 Central Ave, Hot Springs, AR
71901, United States

Hours

Reviews

3.5
2,039 reviews
5 stars
695
4 stars
455
3 stars
411
2 stars
194
1 star
284

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and unprofessional staff, with many customers experiencing incorrect orders and slow service.

Food Quality

Customers frequently reported issues with food quality, including cold items, incorrect orders, and unsanitary conditions.

Operational Issues

Several reviews mentioned that the location was not operating as advertised, including claims of being closed during supposed 24-hour service.

Cleanliness

Multiple customers noted unsanitary conditions in the restaurant, including dirty tables and poor hygiene practices among staff.
  • CT
    Chương Trần
    Jan 2, 2026
    1.0
    I was treated unfairly and ignored by the store staff.
  • TH
    Terah Householder
    Dec 27, 2025
    1.0
    Absolutely unacceptable. The employee taking our order repeatedly talked over and cut off my husband, insisting we ordered a bacon, egg, and cheese McMuffin when we clearly ordered a bacon, egg, and cheese biscuit meal and a Big Breakfast with Hotcakes, with a biscuit substituted for the McMuffin. My husband bit his tongue because this was the only location open nearby at 4:45 a.m., and we didn’t want to risk any issues with our food. Sadly, the food was just as bad—hard biscuit, cold McMuffin, cold hash browns, and sloppy, inconsistent portions. Fast food is far too expensive for this level of service and quality. Corporate should review this location. One star. Won’t be back.
  • SS
    SPASH
    Dec 5, 2025
    1.0
    I placed a order tonight after work and I didn't even receive the right order. My fries were soggy and greasy and instead of getting the McChicken I ordered I got a mcdouble. This is the second time this location has gotten my order completely wrong
  • RC
    R C
    Nov 30, 2025
    1.0
    I made an order via the mobile app but when I got there I was told they were only serving what they had left from lunch and it would be an hour before they began cooking anything else. "Too bad" bunch of lazy workers that dont want to work.
  • BM
    Branden Morris
    Nov 26, 2025
    1.0
    Ordered breakfast at the window 10 min before cutoff. Because of their slow service and lack of normal operations got to the window 1 min after their cutoff for breakfast and was told they "don't serve breakfast after 1030". Food sitting there and refused to hand it to me, refused to swap it for lunch items and refused any other remedy. I was then told I'd have to request a refund on the app and the awful troll then slammed the window shut. Avoid this location at all costs

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 3229 Central Ave, Hot Springs, AR?

McDonald's is open 24 hours every day of the week, from Monday to Sunday.

Does this McDonald's location offer drive-through service and what are its hours?

Yes, this McDonald's has a drive-through open 24/7, every day of the week.