Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,286 reviews
5 stars
456
4 stars
258
3 stars
260
2 stars
122
1 star
190
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unhelpful staff, with several specific complaints about managers and employees being dismissive or disrespectful.
Food Quality
Many reviews highlighted issues with food quality, including cold, overcooked, or incorrect orders, leading to significant dissatisfaction.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and unsanitary conditions, which negatively impacted their dining experience.
Speed of Service
Customers frequently mentioned long wait times, both in the drive-thru and inside the restaurant, contributing to frustration.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific employees for their friendly service, indicating that there are positive experiences to be had.
- CHC HNov 14, 20252.0I have not seen a MCD as bad as this one. I was picking up an online order in drive through. They could not find my order for at least 15 minutes. Apparently it was similar thing happening in the other drive through lane. There were many cars lined up behind. Drivers were honking. They finally asked what my order was and told me to drive forward. After finally getting my order and drove away, we then discovered that they gave us wrong items and other items missing. For all of these troubles, none of the 3 employees who spoke with us, expressed any apologies.
- MWMarie WilsonNov 5, 20251.0They suck and they are NOT professional at ALL!!! I did a oder and they said they did not have my oder and I know DAMN well they had it because it says it was there……..
- WTWilliam TUBBEOct 29, 20255.0Great fast breakfast and good coffee. The building was a bit cold but it was kind of early in the morning.
- JBJames BarnesOct 16, 20251.0Ordered through uber eats last night and not only were items missing, but the food was absolutely horrific. The burgers were terribly overcooked, hard, burnt and cold. The cheese wasn't melted, it had no toppings on it, the fries were old and cold. Tried to contact the store throughout the night and today and they refuse to answer the phone. I would avoid this location at all costs. They are incompetent. Don't waste your money. That's 60 bucks I can't get back.
- ALAshtyn LinzyOct 6, 20251.0If I could give 0 I would. I worked a fast food/drive thru job for years and the service was crap.. I stopped off to get something quick for my children before a ballgame. We pulled up behind a vehicle at the speaker that swiftly pulled up to the first window. We were told "one moment" which resulted in us sitting for five plus minutes with my severely autistic child screaming through my car & the speakers. I finally got a response after asking twice over a five minute period & my order could hardly be taken correctly. We finally got to move to the next windows where there was no apologies or explanation by the worker or manager on duty.
Frequently Asked Questions About McDonald's
What are the daily operating hours of McDonald's at 4395 Central Ave, Hot Springs?
McDonald's at 4395 Central Ave, Hot Springs is generally open from 4:30 AM to 11:00 PM Monday through Thursday and on Sunday. On Friday and Saturday, hours extend to midnight or later for some services.
What are the drive-through hours for this McDonald's location?
The drive-through opens at 4:30 AM daily and closes at 11:00 PM Monday through Thursday and Sunday. On Fridays and Saturdays, it stays open until midnight.
Does this McDonald's offer delivery and what are the delivery hours?
Yes, delivery is offered daily from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Are there any mobile apps for ordering from this McDonald's?
Yes, you can order using the McDonald's App available on both the Apple App Store and Google Play Store.
What types of services does this McDonald's location provide?
Services include DriveThru, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What types of food options are available at this McDonald's?
McDonald's offers a variety of menu items including breakfast, burgers, sandwiches, coffee, frozen yogurt, and ice cream desserts made with quality ingredients.
Which nail salons are near McDonald's at 4395 Central Ave, Hot Springs?
Nearby nail salons include Nails By Pros, MK Nails, Nail Lounge, Asian Nail Spa, and Vivian's Nails Spa, great for customers looking to combine dining with beauty services.
Are there any gyms close to this McDonald's location?
Yes, Anytime Fitness is nearby, which can be convenient for customers wanting a workout before or after their meal.
What sandwich shops are close to McDonald's at 4395 Central Ave?
Nearby sandwich shops include Firehouse Subs and Honey Baked Ham Company of Hot Springs, ideal alternatives or complements to your meal at McDonald's.