Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,287 reviews
5 stars
457
4 stars
257
3 stars
262
2 stars
122
1 star
189
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rudeness from staff and long wait times.
Food Quality
Many customers reported cold, overcooked, or incorrect food orders, with some expressing disappointment in the overall quality.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific employees for their friendliness and excellent service.
- BBBarbie5 days ago1.0This has to be the worst managed McDonald’s in the state . Every time I go in they can’t make my order , they are out of something or machines are broken. Employees don’t care and would rather have food fights with McNuggets than taking care of customers. The franchise owner should be aware of what is happening at this location. It’s so bad I usually go across the street to their competitor rather than being told they don’t have or cannot make my order . The employees do not offer an apology just “ we don’t have it “ or “ we can’t make it . Fix the machines already . Not being able to get a coffee with a breakfast meal is unacceptable. And stop the food fights , especially in front of customers standing in plain sight . It’s disgusting and not up to health code .
- KPKaren PathicDec 21, 20253.0The food was cold and it took a long time to get it
- DSDebra StjernbergDec 18, 20255.0I hate rating it a good. I do not eat at McDonald’s but I am addicted to mocha frappe’s. It was full and blended well. Beat the norm out of all surrounding McDonald’s in 3 local cities. When you pay over 5.00 for a drink, it should be. Service was great. Live that guy!
- KTKim ThorntonNov 29, 20253.0Service was great. Friendly. The food is not as it used to be. Not saying it is the fault of this particular location per say. The cheeseburger is as thin as paper, no juices whatsoever. Barely a continent condiment and the onion we've been accustomed to for 53 years. The fries (well, whatever they are at this point) were good and fresh. We really don't go to McDonald's but a couple times a year because of all the ingredients.
- CHC HNov 14, 20252.0I have not seen a MCD as bad as this one. I was picking up an online order in drive through. They could not find my order for at least 15 minutes. Apparently it was similar thing happening in the other drive through lane. There were many cars lined up behind. Drivers were honking. They finally asked what my order was and told me to drive forward. After finally getting my order and drove away, we then discovered that they gave us wrong items and other items missing. For all of these troubles, none of the 3 employees who spoke with us, expressed any apologies.
Frequently Asked Questions About McDonald's
What are the daily operating hours of McDonald's at 4395 Central Ave, Hot Springs?
McDonald's at 4395 Central Ave, Hot Springs is generally open from 4:30 AM to 11:00 PM Monday through Thursday and on Sunday. On Friday and Saturday, hours extend to midnight or later for some services.
What are the drive-through hours for this McDonald's location?
The drive-through opens at 4:30 AM daily and closes at 11:00 PM Monday through Thursday and Sunday. On Fridays and Saturdays, it stays open until midnight.
Does this McDonald's offer delivery and what are the delivery hours?
Yes, delivery is offered daily from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Are there any mobile apps for ordering from this McDonald's?
Yes, you can order using the McDonald's App available on both the Apple App Store and Google Play Store.
What types of services does this McDonald's location provide?
Services include DriveThru, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What types of food options are available at this McDonald's?
McDonald's offers a variety of menu items including breakfast, burgers, sandwiches, coffee, frozen yogurt, and ice cream desserts made with quality ingredients.
Which nail salons are near McDonald's at 4395 Central Ave, Hot Springs?
Nearby nail salons include Nails By Pros, MK Nails, Nail Lounge, Asian Nail Spa, and Vivian's Nails Spa, great for customers looking to combine dining with beauty services.
Are there any gyms close to this McDonald's location?
Yes, Anytime Fitness is nearby, which can be convenient for customers wanting a workout before or after their meal.
What sandwich shops are close to McDonald's at 4395 Central Ave?
Nearby sandwich shops include Firehouse Subs and Honey Baked Ham Company of Hot Springs, ideal alternatives or complements to your meal at McDonald's.