McDonald's

3.5
1791 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3101 Albert Pike Rd, Hot Springs, AR
71913, United States

Hours

Reviews

3.5
1,791 reviews
5 stars
605
4 stars
377
3 stars
356
2 stars
177
1 star
276

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff, incorrect orders, and slow response times.

Food Quality

Many reviews mentioned cold or burnt food, with several customers expressing disappointment in the freshness and preparation of their meals.

Positive Staff Interactions

Despite the negative feedback, some customers highlighted friendly and accommodating staff members who provided good service.

Inconsistent Experience

The overall experience varied greatly, with some customers having positive visits while others faced multiple issues during their orders.
  • YQ
    Yolanda Quinonez
    4 days ago
    5.0
    I love it!
  • LJ
    Lm Jhene
    Jan 5, 2026
    1.0
    TAYLOR THE MANAGER ON DUTY TONIGHT YELLED AT ME OVER A $1.49 Coffee that I asked him to remake one time wow. I had calmly explaining to him that I drink this coffee almost every day, so I think I would know by now how it’s supposed to look and taste. I calmly explained that it didn’t look like the same coffee that I had drank earlier that morning nor tasted like it either. He thought him adding a whole bunch of random BS to my drink was gonna make it taste how I wanted it, which was wrong. Then while he was remaking it, he just slammed everything in the kitchen and aggressively brings me my drink. He was very rude and very unprofessional. Please do better. He also refused to tell us his name but luckily we all recorded him .
  • BM
    Brian McRae
    Dec 13, 2025
    1.0
    Errrr
  • CF
    Clinton Funderburk
    Dec 4, 2025
    2.0
    Don't slice my biscuit and put the gravy on it I want my biscuit crumbled and ain't very much damn gravy on this one
  • JR
    Joseph Reed
    Nov 21, 2025
    1.0
    this is the closest fast food joint to my house so i’ve been here quite a bit. for whatever reason they can never seem to get my sauce into my bag, which is weird considering the sauce is a fee. not to mention the hair i had to pull out of my mouth from the first bite of my burger. after that one i don’t think ill have anymore trials with this location.

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's located at 3101 Albert Pike Rd, Hot Springs, AR?

The McDonald's at 3101 Albert Pike Rd in Hot Springs, AR, is open from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Fridays and Saturdays.

Does this McDonald's offer drive-through service and if so, when is it available?

Yes, this McDonald's offers drive-through service daily from 4:30 AM until midnight.