Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff, incorrect orders, and slow response times.
Food Quality
Many reviews mentioned cold or burnt food, with several customers expressing disappointment in the freshness and preparation of their meals.
Positive Staff Interactions
Despite the negative feedback, some customers highlighted friendly and accommodating staff members who provided good service.
Inconsistent Experience
The overall experience varied greatly, with some customers having positive visits while others faced multiple issues during their orders.
YQ
Yolanda Quinonez
4 days ago
5.0
I love it!
LJ
Lm Jhene
Jan 5, 2026
1.0
TAYLOR THE MANAGER ON DUTY TONIGHT YELLED AT ME OVER A $1.49 Coffee that I asked him to remake one time wow. I had calmly explaining to him that I drink this coffee almost every day, so I think I would know by now how it’s supposed to look and taste. I calmly explained that it didn’t look like the same coffee that I had drank earlier that morning nor tasted like it either. He thought him adding a whole bunch of random BS to my drink was gonna make it taste how I wanted it, which was wrong. Then while he was remaking it, he just slammed everything in the kitchen and aggressively brings me my drink. He was very rude and very unprofessional. Please do better. He also refused to tell us his name but luckily we all recorded him .
BM
Brian McRae
Dec 13, 2025
1.0
Errrr
CF
Clinton Funderburk
Dec 4, 2025
2.0
Don't slice my biscuit and put the gravy on it I want my biscuit crumbled and ain't very much damn gravy on this one
JR
Joseph Reed
Nov 21, 2025
1.0
this is the closest fast food joint to my house so i’ve been here quite a bit. for whatever reason they can never seem to get my sauce into my bag, which is weird considering the sauce is a fee. not to mention the hair i had to pull out of my mouth from the first bite of my burger. after that one i don’t think ill have anymore trials with this location.
What are the regular dining hours at McDonald's located at 3101 Albert Pike Rd, Hot Springs, AR?
The McDonald's at 3101 Albert Pike Rd in Hot Springs, AR, is open from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Fridays and Saturdays.
Does this McDonald's offer drive-through service and if so, when is it available?
Yes, this McDonald's offers drive-through service daily from 4:30 AM until midnight.
Can I get delivery from this McDonald's and what are the delivery hours?
Delivery is available every day from 5:00 AM to midnight at this McDonald's location.
What types of payment options does this McDonald's accept?
You can pay with American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa at this location.
Are there any mobile apps or online options for ordering McDonald's food?
Yes, you can order via the McDonald's App available on iOS and Android, or order online through their delivery website.
What pickup and delivery services does this McDonald's provide?
This location offers curbside pickup, delivery, same day delivery, and no-contact delivery services.
What services and amenities can I expect at this McDonald's?
You can enjoy drive-thru, McDelivery, mobile offers, mobile ordering, and free WiFi at this McDonald's.
What are some nearby places of interest around McDonald's at 3101 Albert Pike Rd, Hot Springs?
Nearby you can find the Lake Ouachita State Park, Redbox for movie rentals, and Shell gas station with a Bitcoin ATM.
How can the nearby Lake Ouachita State Park enhance my visit to McDonald's?
You can enjoy outdoor activities at Lake Ouachita State Park before or after dining at McDonald's, making it a great spot for a day trip including a meal break.
Is there a convenient fuel station near this McDonald's location?
Yes, there is a Shell gas station nearby where you can fuel up your vehicle conveniently when visiting McDonald's.