Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,786 reviews
5 stars
603
4 stars
376
3 stars
357
2 stars
176
1 star
274
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, with rude staff and long wait times being common complaints.
Food Quality
There were numerous issues with food quality, including cold and burnt items, incorrect orders, and undercooked food.
Management Issues
Several reviews indicated dissatisfaction with management, citing unhelpful responses to complaints and poor staff training.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions and issues with food safety.
Mixed Experiences
Some customers had positive experiences with friendly staff and correct orders, but these were overshadowed by the overall negative feedback.
- JRJoseph Reed3 days ago1.0this is the closest fast food joint to my house so i’ve been here quite a bit. for whatever reason they can never seem to get my sauce into my bag, which is weird considering the sauce is a fee. not to mention the hair i had to pull out of my mouth from the first bite of my burger. after that one i don’t think ill have anymore trials with this location.
- TWtroy washingtonOct 16, 20251.0The blonde nightshift manager has a terrible attitude, literally so tired of coming through there and having a bad experience with them.
- SBStephanie “Mea” BartlettOct 15, 20252.0I usually never have a problem with this location until recently. The iced coffee for the price is pretty good. Until one day my nephew said something is not right with the coffee he gave me a taste and I said that's burnt not long after that he got pretty sick. I said you should call and let them know. The next morning I got my usual and it was burnt as well. When I called and spoke with the assistant manager and told her about mine and my nephews experience she agreed to replace our coffees and apologized. About a month later I got my usual and my nephew went to pick it up through the drive through and the cashier said pick up or we dont like to fill her orders. Now ive contemplating calling corporate but instead. I thought I should just post on here. I've not been back to this location as who knows what would be done to my coffee.
- DHDee HortonOct 11, 20254.0Could not get out own drink refills
- DDDanSep 26, 20255.0Best quarter pounder in history.
Frequently Asked Questions About McDonald's
What are the regular dining hours at McDonald's located at 3101 Albert Pike Rd, Hot Springs, AR?
The McDonald's at 3101 Albert Pike Rd in Hot Springs, AR, is open from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Fridays and Saturdays.
Does this McDonald's offer drive-through service and if so, when is it available?
Yes, this McDonald's offers drive-through service daily from 4:30 AM until midnight.
Can I get delivery from this McDonald's and what are the delivery hours?
Delivery is available every day from 5:00 AM to midnight at this McDonald's location.
What types of payment options does this McDonald's accept?
You can pay with American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa at this location.
Are there any mobile apps or online options for ordering McDonald's food?
Yes, you can order via the McDonald's App available on iOS and Android, or order online through their delivery website.
What pickup and delivery services does this McDonald's provide?
This location offers curbside pickup, delivery, same day delivery, and no-contact delivery services.
What services and amenities can I expect at this McDonald's?
You can enjoy drive-thru, McDelivery, mobile offers, mobile ordering, and free WiFi at this McDonald's.
What are some nearby places of interest around McDonald's at 3101 Albert Pike Rd, Hot Springs?
Nearby you can find the Lake Ouachita State Park, Redbox for movie rentals, and Shell gas station with a Bitcoin ATM.
How can the nearby Lake Ouachita State Park enhance my visit to McDonald's?
You can enjoy outdoor activities at Lake Ouachita State Park before or after dining at McDonald's, making it a great spot for a day trip including a meal break.
Is there a convenient fuel station near this McDonald's location?
Yes, there is a Shell gas station nearby where you can fuel up your vehicle conveniently when visiting McDonald's.