McDonald's

3.5
967 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2975 Malvern Ave, Hot Springs, AR
71901, United States

Hours

Reviews

3.5
967 reviews
5 stars
343
4 stars
197
3 stars
203
2 stars
77
1 star
147

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times, incorrect orders, and poor customer service experiences.

Food Quality

Numerous reviews mentioned cold, stale, or improperly prepared food, with some customers expressing dissatisfaction with the freshness and taste.

Staff Friendliness

While some customers praised friendly staff, others noted unhelpful or rude interactions, indicating inconsistency in service.

Cleanliness

Several reviews highlighted unsanitary conditions in the dining area and bathrooms, contributing to a negative overall experience.
  • BS
    Bryan 'Mac' Sheehan
    Nov 28, 2025
    1.0
    Missing half my food. Skip this one.
  • JY
    Jake Yancey
    Nov 15, 2025
    1.0
    No coke products for like 3 weeks, breakfast service takes 15 minutes with less than 5 cars in the drive thru. I messaged the district manager with no response.
  • LS
    Lily S
    Nov 8, 2025
    1.0
    Hours should be, according to the sign, from 5am. There was a paper sign on the door stating they would open at 6am. Waited until a bit after 6, still no one seemed to even be in kitchen yet. yet.
  • DJ
    D Jordan
    Nov 3, 2025
    1.0
    No cold drinks so I asked what they had and they said unsweetened tea and orange juice. I told them orange juice and then they charged me another 1.50. Took a drink and realized it was half water. This place is a money robbing hamburger joint that charges more than other McDonald's and never lives up to expectations... just horrible....plain ole thievery...
  • RB
    Rebecca Becca
    Oct 23, 2025
    5.0
    Fastest service I've seen in a long time! And done with a smile?!! What a way to start the new day...thank you!!

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 2975 Malvern Ave, Hot Springs, AR?

McDonald's is open daily from 4:30 AM to 11:00 PM.

Does McDonald's offer drive-thru service, and what are its hours?

Yes, McDonald's has a drive-thru that operates from 4:30 AM to 11:00 PM on weekdays and Sunday, extending to midnight on Friday and Saturday.