Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
966 reviews
5 stars
343
4 stars
197
3 stars
203
2 stars
77
1 star
146
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently noted both fast service and long wait times, indicating inconsistency in service speed.
Food Quality
Many reviews highlighted issues with food quality, including cold, stale, or improperly prepared items.
Customer Service
While some customers praised friendly staff, numerous reviews mentioned poor service, including rude interactions and incorrect orders.
Cleanliness
Several customers reported unsanitary conditions in the dining area and restrooms, impacting their overall experience.
Order Accuracy
A significant number of reviews indicated frequent mistakes with orders, including missing items and incorrect food preparation.
- JYJake YanceyNov 15, 20251.0No coke products for like 3 weeks, breakfast service takes 15 minutes with less than 5 cars in the drive thru. I messaged the district manager with no response.
- LSLily SNov 8, 20251.0Hours should be, according to the sign, from 5am. There was a paper sign on the door stating they would open at 6am. Waited until a bit after 6, still no one seemed to even be in kitchen yet. yet.
- DJD JordanNov 3, 20251.0No cold drinks so I asked what they had and they said unsweetened tea and orange juice. I told them orange juice and then they charged me another 1.50. Took a drink and realized it was half water. This place is a money robbing hamburger joint that charges more than other McDonald's and never lives up to expectations... just horrible....plain ole thievery...
- RBRebecca BeccaOct 23, 20255.0Fastest service I've seen in a long time! And done with a smile?!! What a way to start the new day...thank you!!
- JHJordan HarveyOct 8, 20255.0They actually had the ability to make the macchiato so I was happy
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 2975 Malvern Ave, Hot Springs, AR?
McDonald's is open daily from 4:30 AM to 11:00 PM.
Does McDonald's offer drive-thru service, and what are its hours?
Yes, McDonald's has a drive-thru that operates from 4:30 AM to 11:00 PM on weekdays and Sunday, extending to midnight on Friday and Saturday.
Can I order McDonald's for delivery, and when is delivery available?
Yes, McDonald's offers delivery every day from 5:00 AM to 11:00 PM with options for same-day and no-contact delivery.
What are the options for ordering McDonald's food online or via an app?
You can order through the McDonald's App available on iOS and Android, or use the delivery link: https://mcdonalds.order.online/business/-5579.
What payment methods are accepted at McDonald's at this location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What types of services does this McDonald's provide?
Services include Drive-Thru, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Which nearby places can I visit when going to McDonald's at 2975 Malvern Ave?
Nearby you can find Taco Bell for alternative fast food, Valero convenience store for quick shopping, and Lakeside Big Red gas station for refueling your vehicle.
Are there any recreational facilities near McDonald's where families or sports enthusiasts can visit?
Yes, Lakeside Baseball/Softball Fields and Lakeside Sports Complex provide sports and recreation options near McDonald's.
Where can parents find educational facilities close to this McDonald's location?
Nearby educational institutions include Lakeside Middle School, Lakeside High School, Lakeside Elementary School, and Arkansas Early Learning Hot Springs Center.
Does McDonald's participate in any rewards or loyalty programs?
Yes, you can earn points and get free food through MyMcDonald's Rewards program.