Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,215 reviews
5 stars
434
4 stars
264
3 stars
262
2 stars
99
1 star
156
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported slow service, long wait times, and incorrect orders, indicating a consistent problem with efficiency and accuracy.
Staff Performance
While some reviews praised individual staff members for their friendliness and helpfulness, others noted rudeness and lack of attentiveness from employees.
Food Quality
Customers frequently complained about food being cold, stale, or incorrect, with several mentions of unsatisfactory meal preparation.
Cleanliness
There were mixed reviews regarding cleanliness, with some customers noting dirty dining areas and restrooms, while others found the location clean.
Overall Experience
The overall sentiment was mixed, with some customers having positive experiences while many expressed dissatisfaction with service and food quality.
- UUunboxingusa12343 days ago2.0This is a no go McDonald’s in hot springs their is no good staff the food is cold and the amount of yelling in the kitchen will give you a headache not orders mind you just people laughing and screaming at each other
- SBStacey BlufordOct 22, 20255.0Filet of fish bread stale not toasted fries cold. However the drive through lady was awesome she helped me with the app, while taking multiple orders very nice she gets a Superstar status about 12 or 12:30pm lunch.
- MRMrs. RobinsOct 8, 20251.0Ordered through delivery. Saw the driver sitting at the restaurant for quite some time. Called the store, my food was just sitting. Cold hashbrown and a melted Frappe with NO STRAW. THE WORST IN HOT SPRINGS. THE WORKERS TALK TOO MUCH AND NOT ENOUGH WORKING
- BHBrittany HendersonOct 5, 20251.0Pulled up and there was a line in drive through before they turned lights out they took the woman's order in front of me and then I pull up they ignore me so I pull to the window the guy at the window said we stopped taking order 5 minutes ago my husband said you just took her order and I was already in line he said no I already had her order which was lie because we heard her order worst mcdonalds and then mcdonalds wonders why so many people stop coming to eat there
- BBBillOct 4, 20251.03rd time in a row I have ordered from this location and they have gotten my order completely wrong. I shouldn’t have to open up my burger to make sure it’s the right burger that I paid for and ordered. I don’t understand why this is so complex. Doesn’t McDonald’s have like this entire process dumbed down to tapping buttons on an IPad..? Like this is not a hard job to do.
Frequently Asked Questions About McDonald's
What are the opening hours for McDonald's at 1713 Airport Road, Hot Springs, AR?
McDonald's is open daily from 5:00 AM to 11:30 PM.
Does this McDonald's location offer drive-thru service?
Yes, the drive-thru is open daily from 5:00 AM to 11:30 PM.
Can I order delivery from this McDonald's, and what are the delivery hours?
You can order delivery daily from 5:00 AM to 11:00 PM, with options including curbside pickup and no-contact delivery.
What payment methods does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I place an order using a mobile app for this McDonald's?
You can use the McDonald's App available on the Apple App Store and Google Play Store to place orders.
Is there free WiFi available at this McDonald's?
Yes, this McDonald's location offers free WiFi to its customers.
Which fast food restaurant is located near McDonald's at 1713 Airport Road?
Taco Bell is a nearby fast food restaurant where you can find Mexican cuisine options.
Where can I find medical services near this McDonald's?
Nearby medical services include Infinity Wellness, Laura Lester MD, CHI St. Vincent Primary Care - Hot Springs-70 West, Kyle Roper MD, Dr Parchmans Office, Joseph Fendley APRN, Rock Creek Dental Group, Lake Hamilton Family Medicine, and Cox Lewis DDS.
Are there any automotive services near McDonald's on Airport Road?
Yes, nearby automotive-related businesses include O'Reilly Auto Parts, AutoZone, TMT Motors, and Precision Performance.
What types of services does McDonald's provide at this location?
McDonald's offers drive-thru, McDelivery, mobile ordering, mobile offers, and free WiFi services.