McDonald's

3.5
2116 reviews
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Business Details

200 E Grand Avenue, Hot Springs, AR
71901, United States
(501) 625-3579
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
200 E Grand Avenue, Hot Springs, AR
71901, United States

Hours

Reviews

3.5
2,116 reviews
5 stars
731
4 stars
412
3 stars
432
2 stars
193
1 star
348

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported issues with food quality, including undercooked items, cold fries, and incorrect orders.

Service Issues

Many reviews highlighted poor customer service, including rude staff, long wait times, and unhelpful management.

Cleanliness

The location was frequently described as dirty, with unkempt bathrooms and dining areas.

Management Concerns

Several customers suggested that the management needs improvement, citing poor employee behavior and lack of organization.

Inconsistent Experience

While some customers had positive experiences with friendly staff and good food, many others reported significant issues, leading to an overall inconsistent experience.
  • SS
    Shaun
    4 days ago
    5.0
    Clean place and the coffee is good. Quick, friendly service.
  • TK
    Tee King
    6 days ago
    1.0
    No customer service followed by rude customer service. Fries were lukewarm. Ten bucks for a burger and meh fries: lesson learned. McDonald's was not the treat I was looking for.
  • VW
    Veronica Whisman
    Nov 8, 2025
    4.0
    The workers i know that work be more positive attitude more often
  • LL
    LadyMaverick823
    Oct 27, 2025
    1.0
    Went through the drive through and got a Sausage Egg McMuffin without the bun (allergies). I bit into the last bit and there was the hard crunch of eggshells. Needless to say I won't be returning to this location. I know people are busy and things happen but this has been a consistent thing lately. Hopefully they will improve on their food prep.
  • KL
    Kerrie Leek
    Oct 17, 2025
    1.0
    I pulled into the drive thru at 11:55. I know they close at midnight but it's McDonald's and they usually stick by their hours as they are a HUGE corporation, not only in the US but world wide. I was told they have NO FOOD! Nothing! Not one single item could they sell me as they were out of everything. Really? I doubt it! I'm in shock that this is an acceptable business practice. I won't be coming back. I know that I won't make a difference in the big picture but it sure makes me feel better. Lol! Whomever is managing this particular store should take a good look at the employee's that are closing. This is very, very poor business practice. All out of food! Didn't even ask what I wanted. Maybe, it was just a coke. lol!
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Frequently Asked Questions About McDonald's

What are the regular business hours of McDonald's at 200 E Grand Avenue in Hot Springs, AR?

The McDonald's at 200 E Grand Avenue is open daily from 5:00 AM to 11:00 PM, except on Friday and Saturday when it closes at 10:00 PM.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery service every day from 6:00 AM to 11:00 PM.