Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,360 reviews
5 stars
489
4 stars
303
3 stars
272
2 stars
126
1 star
170
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including rude staff and long wait times, particularly in the drive-thru.
Food Quality
There were numerous complaints about incorrect orders, cold food, and overall dissatisfaction with the food quality.
Cleanliness
The restaurant was noted for being clean and well-maintained, contributing positively to the dining experience.
Efficiency
While some customers praised quick service, others experienced significant delays, especially during busy hours.
Pricing Concerns
Customers expressed dissatisfaction with rising prices and perceived value, feeling that the quality did not match the cost.
- JHJoseph heathcockNov 11, 20255.0Okay place to go
- SHStephanie HallNov 10, 20251.0I waited for 30 minutes to receive my food inside
- APAustin PooleNov 9, 20251.0They managed to get my order wrong not once but twice, I would expect that type of things if it was teenagers. They are full grown adults and still can’t count or read…blows my mind.
- DVDylan VondranNov 8, 20255.0Manee i came at 10/8 at around 8:30 pm i had a mobile order was jus 2 sandwiches and i been to McDonald’s alot since i moved here but the whole team did amazing i was surprised how good my food was i ain’t ever had them get me right like that but they did amazing and who ever they got in the kitchen needs a raise normally i would be complaining cause how rude some of the workers are but tonight everyone was doing great i could tell they were all tired and just ready to be home but i am the same way after being at work for long periods of time
- QBQuintin BaileyOct 16, 20251.0Every SINGLE time I come we sit at the speaker for minutes and minutes In silence. And on top of that we pulled to the speaker and sat and someone pulled up minutes after and they answered their speakers first. We order our food and then we always have to pull to the second window and sit for more minutes as if we’re waiting when the parking lot will be completely empty. And we’re rushed as if we’re the ones holding up everyone. And on top of that the food is always cold and what we didn’t order every single time. We try to give chances and come back but every single times it’s the same thing. They need SERIOUS help and management. End of discussion.
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's in Hot Springs, AR?
McDonald's is generally open from 4:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 11:00 PM on Friday and Saturday.
What are the drive-through hours at this McDonald's location?
The drive-through is open from 4:00 AM to 11:00 PM Monday through Thursday and Sunday, and extended to midnight on Friday and Saturday.
During what hours is delivery service available at this McDonald's?
Delivery service is available daily from 5:00 AM to 11:00 PM, except for Friday and Saturday when it extends to midnight.
What types of pickup and delivery services does this McDonald's offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order from McDonald's online or via mobile apps?
You can order via the McDonald's App available on Apple App Store and Google Play or through their delivery website https://mcdonalds.order.online/business/-5579.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, it has a drive-thru available during regular hours.
What nearby coffee shops can I visit before or after dining at McDonald's?
Nearby coffee shops include Starbucks, 7 Brew Coffee, and Shipley Do-Nuts, offering great options for coffee or donuts close to McDonald's.
Are there any nearby gas stations close to McDonald's for convenience?
Yes, nearby gas stations include Phillips 66, Shell, Alon Gas Station, and ALON, where you can fuel up conveniently when visiting McDonald's.
What other dining options are available around McDonald's?
Nearby dining options include World Buffet, Quetzal Mexican Restaurant, Megan's Diner, Taco Bell, Morrison's Fried Pies, and Don Juan Authentic Mexican Restaurant.