Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,367 reviews
5 stars
491
4 stars
307
3 stars
271
2 stars
127
1 star
171
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, incorrect orders, and rude staff, particularly in the drive-thru.
Food Quality
Mixed reviews on food quality; some praised fresh fries and good burgers, while others complained about cold food and incorrect items.
Customer Experience
While some customers enjoyed friendly service and a clean environment, others experienced significant issues with staff attitude and order accuracy.
Operational Efficiency
Many reviews highlighted long wait times and inefficiencies in order processing, especially during busy hours.
Inconsistent Management
Feedback indicated variability in management effectiveness, with some customers praising managers for good service while others reported poor handling of issues.
- SRSterling RossDec 27, 20251.0The self order McDonalds are becoming the bane of fast food. This McDonald's is a mirror of the one in La Mesa .... As bad as it gets. Horrible service which is non-existent until you go thru the drive thru, which then miraculously gets worse! We waited inside to try to order at the counter bc the touch screens are extremely user-UN-Friendly, no service so we got back in our car to try the drive-thru. 15 minutes later and the wrong order finally had food. This McDonalds needs to lose their franchise license
- MRMinnie RoseDec 26, 20251.0Consistently get bags so stuffed full everything gets smashed at the bottom of the bag.
- JTJane TurtleDec 25, 20254.0I like this place pretty much. I come here a lot for my drink. It is Christmas day and it is not open yet google says its open. This information needs to be corrected because this stuff happens a lot in this area and I have to wonder if its to hide the fact that they totally close down so corperate doesn't know it. Just a thought. Nothing more.
- APAustin PooleNov 9, 20251.0They managed to get my order wrong not once but twice, I would expect that type of things if it was teenagers. They are full grown adults and still can’t count or read…blows my mind.
- DHDJ herringtonNov 8, 20255.0Manee i came at 10/8 at around 8:30 pm i had a mobile order was jus 2 sandwiches and i been to McDonald’s alot since i moved here but the whole team did amazing i was surprised how good my food was i ain’t ever had them get me right like that but they did amazing and who ever they got in the kitchen needs a raise normally i would be complaining cause how rude some of the workers are but tonight everyone was doing great i could tell they were all tired and just ready to be home but i am the same way after being at work for long periods of time
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's in Hot Springs, AR?
McDonald's is generally open from 4:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 11:00 PM on Friday and Saturday.
What are the drive-through hours at this McDonald's location?
The drive-through is open from 4:00 AM to 11:00 PM Monday through Thursday and Sunday, and extended to midnight on Friday and Saturday.
During what hours is delivery service available at this McDonald's?
Delivery service is available daily from 5:00 AM to 11:00 PM, except for Friday and Saturday when it extends to midnight.
What types of pickup and delivery services does this McDonald's offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order from McDonald's online or via mobile apps?
You can order via the McDonald's App available on Apple App Store and Google Play or through their delivery website https://mcdonalds.order.online/business/-5579.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, it has a drive-thru available during regular hours.
What nearby coffee shops can I visit before or after dining at McDonald's?
Nearby coffee shops include Starbucks, 7 Brew Coffee, and Shipley Do-Nuts, offering great options for coffee or donuts close to McDonald's.
Are there any nearby gas stations close to McDonald's for convenience?
Yes, nearby gas stations include Phillips 66, Shell, Alon Gas Station, and ALON, where you can fuel up conveniently when visiting McDonald's.
What other dining options are available around McDonald's?
Nearby dining options include World Buffet, Quetzal Mexican Restaurant, Megan's Diner, Taco Bell, Morrison's Fried Pies, and Don Juan Authentic Mexican Restaurant.