Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Hot Springs, AR for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customer experiences with service quality are mixed; while some employees are praised for their friendliness and efficiency, others are criticized for rudeness and lack of professionalism.
Order Accuracy
Many customers reported issues with incorrect orders, indicating a lack of attention to detail among staff.
Cleanliness
Several reviews highlighted concerns about cleanliness, particularly in food handling and the overall environment of the store.
Food Quality
Feedback on food quality is inconsistent, with some customers enjoying the coffee and donuts, while others found items stale or poorly prepared.
Drive-Thru Experience
Customers frequently mentioned long wait times and poor communication in the drive-thru, leading to frustration.
TY
Terry Yates
Nov 11, 2025
4.0
Coffee & donut prices keep going up, but glad its still there
HP
Hannah Price
Oct 18, 2025
3.0
We went to Dunkin to grab a quick coffee and the meal deal promotion on a late Saturday morning. We went through the drive thru and the lady who answered kept having to put us on hold, I do not think it was her fault. I think if they have a baskin robins combined with the Dunkin they need to have more employees help her out! She was helping a large family get ice cream and so taking our order, having to start our order and help them she was doing a lot and it was busy because it was a lunch rush. We eventually parked to let it slow down and she remembered us and was super accommodating! The food was good and the employee was great, but I think the manager needs to figure out how to have more employees to help with rushes.
NP
nevaeh poteete
Oct 10, 2025
5.0
JUST GOT A BUTTER PECAN LATTE ITS SO BUSS NEVER TATSED SOEMTHING SO MAGICAL THEY PUT THEIR WHOLE DUNKUSSY INTO THIS DRINK I HIGHLY RECCOMED🥰🥳😜🤸♀️🪩🤩🩷
JS
Jim S
Sep 29, 2025
3.0
Got one out of two coffees correct? The simple order was repeated and confirmed twice? You tell me, IDK???
BS
Big Shoog
Sep 25, 2025
5.0
SHOUTOUT TO THAT MAN JACOB ROBINSON THAT BE WORKING THERE! DUDE KEEPS THE ENERGY THERE AND IS A GREAT DUDE. PLACE HAS GREAT CUSTOMER SERVICE WITH NICE EMPLOYEES AS WELL.