Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.8
1,188 reviews
5 stars
559
4 stars
251
3 stars
149
2 stars
76
1 star
153
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently praised the friendly and fast service, although some reported poor customer service experiences.
Food Quality
Mixed reviews on food quality; while some enjoyed the burgers and ice cream, others reported issues with undercooked items and incorrect orders.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in restrooms and dining areas, with some describing unsanitary conditions.
Staff Attitude
While many customers appreciated the staff's friendliness, there were complaints about staff being unmotivated or rude during service.
Operational Issues
Frequent reports of equipment malfunctions, such as ice cream machines being down, and long wait times in drive-thru.
- SSShykiraOct 31, 20255.0Very friendly and fast service. 😊
- CTCheryl TillOct 6, 20255.0Blizzard- delicious! They put in a lot of mixings with the ice cream- more than they do at ANY Texas DQ- much appreciated and thoroughly enjoyed!
- MRMrs. RobinsOct 4, 20251.0Fries were uncooked. Looked like a ball of mashed potatoes. Burger was cold, cheese not melted and even the bun was cold. No one will answer the phone.
- AFAshlee FlemingOct 4, 20255.0Drive thru was fast. I got a pumpkin pie blizzard it was amazing!
- CVCarla VanLueOct 2, 20252.0Ordered a large cone. It looked like a medium with half the ice cream missing. It was melting.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill in Hot Springs, AR serve?
Dairy Queen Grill & Chill offers classic fast-food items including soft-serve ice cream, signature shakes, Blizzard® treats, Chicken Strip Basket, and Grillburgers.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday.
Does Dairy Queen Grill & Chill offer drive-thru and seating options?
Yes, it has both drive-thru service and seating available for customers.
Is the Dairy Queen Grill & Chill family-friendly and suitable for kids?
Yes, the location welcomes families and is good for kids.
Can customers access WiFi at Dairy Queen Grill & Chill?
Yes, free WiFi is available for customers at this location.
Is there restroom access at Dairy Queen Grill & Chill?
Yes, restrooms are available for customer use at this location.
How can I place an order for pickup at Dairy Queen Grill & Chill?
You can place a pickup order through their website at https://www.dairyqueen.com/en-us/order/pickup/n/10333/.
Are there any nearby art galleries where I can visit before or after dining at Dairy Queen Grill & Chill?
Yes, Riley Art Glass Studio, an art gallery and glassblowing studio, is nearby and makes a great stop to complement your meal.
What other dining or shopping options are near Dairy Queen Grill & Chill?
Nearby places include another Dairy Queen restaurant and the Grand Lagniappe Shoppe for clothing and hats, providing options for food and shopping in the area.
How can nearby transit or accommodations benefit visitors to Dairy Queen Grill & Chill?
Visitors can stay at nearby accommodations like the Best Court Motel and explore local landmarks such as the William H. Martin House, enhancing their visit to Hot Springs before or after dining.