Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.8
1,189 reviews
5 stars
559
4 stars
252
3 stars
148
2 stars
76
1 star
154
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently noted friendly and fast service, although there were complaints about slow drive-thru times and poor customer service experiences.
Food Quality
Mixed reviews on food quality; some praised the burgers and ice cream, while others reported issues with undercooked items and overall food freshness.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in restrooms and dining areas, with some customers expressing concern over unsanitary conditions.
Staff Attitude
While many customers appreciated the friendliness of the staff, there were also reports of unprofessional behavior and lack of attentiveness from some employees.
Product Availability
Frequent complaints about unavailable menu items, particularly ice cream and slushies, leading to customer frustration.
- AMAllen Mckiddy2 days ago1.0Closed now . Not sure why .
- SSShykiraOct 31, 20255.0Very friendly and fast service. 😊
- CTCheryl TillOct 6, 20255.0Blizzard- delicious! They put in a lot of mixings with the ice cream- more than they do at ANY Texas DQ- much appreciated and thoroughly enjoyed!
- MRMrs. RobinsOct 4, 20251.0Fries were uncooked. Looked like a ball of mashed potatoes. Burger was cold, cheese not melted and even the bun was cold. No one will answer the phone.
- AFAshlee FlemingOct 4, 20255.0Drive thru was fast. I got a pumpkin pie blizzard it was amazing!
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill in Hot Springs, AR serve?
Dairy Queen Grill & Chill offers classic fast-food items including soft-serve ice cream, signature shakes, Blizzard® treats, Chicken Strip Basket, and Grillburgers.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday.
Does Dairy Queen Grill & Chill offer drive-thru and seating options?
Yes, it has both drive-thru service and seating available for customers.
Is the Dairy Queen Grill & Chill family-friendly and suitable for kids?
Yes, the location welcomes families and is good for kids.
Can customers access WiFi at Dairy Queen Grill & Chill?
Yes, free WiFi is available for customers at this location.
Is there restroom access at Dairy Queen Grill & Chill?
Yes, restrooms are available for customer use at this location.
How can I place an order for pickup at Dairy Queen Grill & Chill?
You can place a pickup order through their website at https://www.dairyqueen.com/en-us/order/pickup/n/10333/.
Are there any nearby art galleries where I can visit before or after dining at Dairy Queen Grill & Chill?
Yes, Riley Art Glass Studio, an art gallery and glassblowing studio, is nearby and makes a great stop to complement your meal.
What other dining or shopping options are near Dairy Queen Grill & Chill?
Nearby places include another Dairy Queen restaurant and the Grand Lagniappe Shoppe for clothing and hats, providing options for food and shopping in the area.
How can nearby transit or accommodations benefit visitors to Dairy Queen Grill & Chill?
Visitors can stay at nearby accommodations like the Best Court Motel and explore local landmarks such as the William H. Martin House, enhancing their visit to Hot Springs before or after dining.