Chipotle Mexican Grill

3.8
255 reviews
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About

Mexican Restaurant
Chipotle Hot Springs is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
4104 Central Ave, Hot Springs, AR
71913, United States

Hours

Reviews

3.8
255 reviews
5 stars
145
4 stars
30
3 stars
15
2 stars
8
1 star
57

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service varied widely, with some praising friendly and efficient staff, while others reported rude and unhelpful employees.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty tables, floors, and overall disarray in the restaurant.

Food Quality

Feedback on food quality was mixed; some customers enjoyed their meals, while others complained about cold food, small portions, and unappetizing items.

Management Issues

Several reviews pointed to poor management and organization, with reports of missing food items and inadequate staffing during busy times.

Atmosphere

The atmosphere received mixed reviews, with some customers enjoying the vibe while others noted it was uninviting due to cleanliness issues.
  • AF
    Al Flenory
    5 days ago
    5.0
    Love the atmosphere Night Shift Manager, Shw was the BEST.!
  • SW
    Sherry Weaver
    Nov 17, 2025
    5.0
    Excellent service! These people know they are serving up great food. I really appreciate them being there. If you haven't tried Chipotle you have no idea what you're missing. The food is simply 😋 YUMMY!
  • GC
    Grace C
    Oct 20, 2025
    5.0
    Always very nice and efficient in the drive thru.
  • MH
    Meredith Hickey
    Oct 12, 2025
    1.0
    The lady at the drive thru on 10/12/2025 at 4:54 pm was extremely rude. I pulled up early not knowing that they make it only at a certain time and her exact words were "it's not five" and walks away. She was rude and disrespectful for no reason.
  • DH
    Dallas Hanna
    Sep 28, 2025
    1.0
    The place was gross. Rice and beans all over the floor, not a single clean table. Had to clean it ourselves. Food was cold, and carne Asada burrito was mainly fat. The soda fountain was sticky and covered in straw wrapper, so much so you couldn't see where some items were. Chips were stale. Just so much wrong

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Hot Springs serve?

Chipotle Hot Springs offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

What are the opening hours of Chipotle Mexican Grill at 4104 Central Ave, Hot Springs?

Chipotle Mexican Grill in Hot Springs is open daily from 10:45 AM to 11:00 PM.