Chipotle Hot Springs is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customer experiences with service varied widely, with some praising friendly and efficient staff, while others reported rude and unhelpful employees.
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty tables, floors, and overall disarray in the restaurant.
Food Quality
Feedback on food quality was mixed; some customers enjoyed their meals, while others complained about cold food, small portions, and unappetizing items.
Management Issues
Several reviews pointed to poor management and organization, with reports of missing food items and inadequate staffing during busy times.
Atmosphere
The atmosphere received mixed reviews, with some customers enjoying the vibe while others noted it was uninviting due to cleanliness issues.
AF
Al Flenory
5 days ago
5.0
Love the atmosphere Night Shift Manager, Shw was the BEST.!
SW
Sherry Weaver
Nov 17, 2025
5.0
Excellent service! These people know they are serving up great food. I really appreciate them being there. If you haven't tried Chipotle you have no idea what you're missing. The food is simply 😋 YUMMY!
GC
Grace C
Oct 20, 2025
5.0
Always very nice and efficient in the drive thru.
MH
Meredith Hickey
Oct 12, 2025
1.0
The lady at the drive thru on 10/12/2025 at 4:54 pm was extremely rude. I pulled up early not knowing that they make it only at a certain time and her exact words were "it's not five" and walks away. She was rude and disrespectful for no reason.
DH
Dallas Hanna
Sep 28, 2025
1.0
The place was gross. Rice and beans all over the floor, not a single clean table. Had to clean it ourselves. Food was cold, and carne Asada burrito was mainly fat. The soda fountain was sticky and covered in straw wrapper, so much so you couldn't see where some items were. Chips were stale. Just so much wrong
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Hot Springs serve?
Chipotle Hot Springs offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the opening hours of Chipotle Mexican Grill at 4104 Central Ave, Hot Springs?
Chipotle Mexican Grill in Hot Springs is open daily from 10:45 AM to 11:00 PM.
Can I order Chipotle Hot Springs food online or via an app?
Yes, you can order online at https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store.
How can I contact Chipotle Mexican Grill in Hot Springs for inquiries?
You can contact them by phone at +1 501-359-5978 or email at AR.4988.HotSprings@chipotle.com.
Does Chipotle Hot Springs have a rewards program for customers?
Yes, Chipotle offers Chipotle Rewards where you can sign up to earn points and receive exclusive offers and free food.
Where is Chipotle Mexican Grill located in Hot Springs?
The restaurant is located at 4104 Central Ave, Garland, Hot Springs, AR 71913, United States.
Are there any popular dining options near Chipotle Mexican Grill in Hot Springs?
Nearby dining options include Buffalo Wild Wings for chicken wings, Whataburger for burgers, and Olive Garden for Italian cuisine, which you might enjoy before or after visiting Chipotle.
What entertainment options are close to Chipotle Mexican Grill at 4104 Central Ave?
You can visit GameStop or Central Ave Hot Springs - GameStop nearby for video games and entertainment, making a fun stop around your meal at Chipotle.
Are there any accommodations near Chipotle Mexican Grill in Hot Springs?
Yes, Holiday Inn Express & Suites Hot Springs is nearby, convenient for visitors looking for lodging before or after dining at Chipotle.
What nearby services might be helpful for visitors to Chipotle Mexican Grill in Hot Springs?
Nearby services include Bank OZK for banking needs, Car Wash USA Express for vehicle cleaning, and Diamond Lakes Dental for healthcare.