Chipotle Hot Springs is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customer experiences with service were mixed, with some praising friendly staff while others reported rude and unhelpful employees.
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty tables and floors, impacting the overall dining experience.
Food Quality
While some customers enjoyed the food and found it fresh, others complained about cold, poorly prepared meals and inconsistent portion sizes.
Management Issues
Several reviews pointed to poor management and organization, leading to long wait times and unstocked food items.
RM
Ricki Martin
4 days ago
5.0
Nicole and Melinda are amazing. They always make my tacos with LOVE… ☺️❤️
DN
Dakshayani K N
Dec 26, 2025
5.0
Mac Alexis and Gabi were awesome. They showed a lot of patience with everyone while taking and making the orders. Super team gave super dining experience. Location central avenue Hot springs Arkansas
LL
latuesday
Dec 26, 2025
1.0
Horrible service. Chips were stale and salty. They were no edible. Left off my sour cream, queso, and tortillas on my build your own order. Only offered that I pick it up after I spent extra money to have it delivered. Delivery orders should be triple checked because customers spend money to have it delivered. Worse restaurant experience I had in years.
CC
Chantel
Dec 8, 2025
1.0
I literally walked into this establishment and immediately left in disgust!
The floor was COVERED in trash & food!
The tables were not clean, the carpet just as gross.
I ate here once a year ago and got sick, figured I'd try it again. I didn't make it past that door and left, nope!
NB
Naomi Brunson
Dec 4, 2025
1.0
There’s a black guy there that works that doesn’t say hello or greet himself. Even rolled his eyes. Look I know you hate your job, but it doesn’t kill you to have manners.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Hot Springs serve?
Chipotle Hot Springs offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the opening hours of Chipotle Mexican Grill at 4104 Central Ave, Hot Springs?
Chipotle Mexican Grill in Hot Springs is open daily from 10:45 AM to 11:00 PM.
Can I order Chipotle Hot Springs food online or via an app?
Yes, you can order online at https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store.
How can I contact Chipotle Mexican Grill in Hot Springs for inquiries?
You can contact them by phone at +1 501-359-5978 or email at AR.4988.HotSprings@chipotle.com.
Does Chipotle Hot Springs have a rewards program for customers?
Yes, Chipotle offers Chipotle Rewards where you can sign up to earn points and receive exclusive offers and free food.
Where is Chipotle Mexican Grill located in Hot Springs?
The restaurant is located at 4104 Central Ave, Garland, Hot Springs, AR 71913, United States.
Are there any popular dining options near Chipotle Mexican Grill in Hot Springs?
Nearby dining options include Buffalo Wild Wings for chicken wings, Whataburger for burgers, and Olive Garden for Italian cuisine, which you might enjoy before or after visiting Chipotle.
What entertainment options are close to Chipotle Mexican Grill at 4104 Central Ave?
You can visit GameStop or Central Ave Hot Springs - GameStop nearby for video games and entertainment, making a fun stop around your meal at Chipotle.
Are there any accommodations near Chipotle Mexican Grill in Hot Springs?
Yes, Holiday Inn Express & Suites Hot Springs is nearby, convenient for visitors looking for lodging before or after dining at Chipotle.
What nearby services might be helpful for visitors to Chipotle Mexican Grill in Hot Springs?
Nearby services include Bank OZK for banking needs, Car Wash USA Express for vehicle cleaning, and Diamond Lakes Dental for healthcare.