501 Prime is an upscale steak and seafood destination located at 215 East Grand Avenue in Hot Springs, Arkansas. With a warm and inviting atmosphere, it delivers a refined dining experience showcasing USDA Prime beef, fresh seafood, and an exceptional bourbon collection complemented by a curated wine list.
The restaurant features two distinct dining spaces:
• Main Dining Room – Elegant and sophisticated, perfect for intimate dinners and special occasions.
• Bourbon Bar – Rustic yet vibrant, offering a relaxed setting with large TVs for sports enthusiasts.
Guests can also enjoy the beautiful outdoor patio, an ideal spot for sipping cocktails before or after your meal.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.