Subway

4.1
273 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Hot Springs Village Subway® Restaurant at 4501 N Hwy 7 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
4501 N Hwy 7, Hot Springs Village, AR
71909, United States

Hours

Reviews

4.1
273 reviews
5 stars
151
4 stars
56
3 stars
26
2 stars
12
1 star
28

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food freshness, including hard bread and soggy sandwiches, while some enjoyed the taste and freshness of their meals.

Service Issues

Numerous reviews highlighted poor customer service, including unhelpful staff, rude behavior, and mistakes with orders.

Cleanliness

The establishment was frequently noted for its cleanliness, with several customers appreciating the clean environment.

Staff Attitude

Customer experiences varied with staff friendliness; while some praised the staff, others reported rude or indifferent behavior.

Order Accuracy

Multiple customers expressed frustration with incorrect orders, both in-store and for online purchases.
  • JG
    Jerri Golmon
    Nov 16, 2025
    1.0
    The man was rude. Will not go back
  • HT
    Heidi T
    Aug 28, 2025
    1.0
    I came in Saturday after finishing work and starving hadn’t eaten all day. I didn’t get tomatoes because they looked like they were sitting out for two days. I got what i always get except tomatoes and mayo. They were out of mayo. Okay i have mayo at home no biggie. I get home the bread is so hard i can’t even bite into it. It was not toasted either. So it shouldn’t have been hard as a rock and inedible. I tried calling and got a recording saying they are not excepting calls. I paid over thirty dollars for two sandwiches that were inedible. Plus I tipped the girl 20% didn’t get a thank you nothing. This is where I just don’t want to tip ungrateful people anymore. She clearly didn’t want to be there. Aren’t they big on advertising fresh bread and ingredients. If I could give 0 stars i would.
  • MS
    Mary Sprankle
    Jul 30, 2025
    1.0
    Ordered two subs and salad, all 3 terrible, very undesirable. One sub had a ton of mayo and the other sub was soaked in oil so much sandwich was soggy! Salad had no lettuce and way too many pickles and dressing, all items were not good at all!!
  • RB
    R. B.
    Jul 13, 2025
    2.0
    While there was nothing wrong with our food or service, during our visit another customer had come back in as there was a mistake with a sandwich in her order. One young man fixed the sandwich for the customer and they left with the corrected sandwich. Here is where things took a turn. One of the other employees went on a tirade about the mistake that was made on the order, criticized how the young man corrected it, and then went on to knit pick everything this young man does as if she was personally losing something over him his solution to a problem. This went on for the duration of our meal. The two male employees were trying to disengage with the critical one but she would not stop. I am not sure who was in charge, but regardless of if she was or was not in a supervisory role this emplyee was very much in the wrong. Being this is a small store, discretion would have probably been a good idea for her, because I really wouldn't come back to sit down and eat at this location again. I really felt bad for the two of them having to deal with her.
  • KC
    Katina Cobb
    Jul 6, 2019
    5.0
    They were clean and courteous.

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Hot Springs Village?

The Subway restaurant is located at 4501 N Hwy 7, Suite #9, Hot Springs Village, AR 71909.

What are the operating hours for the Subway at 4501 N Hwy 7?

The Subway is open every day from 8:30 AM to 9:30 PM.