McDonald's

3.6
1035 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4447 Hwy 7 N, Hot Springs Village, AR
71909, United States

Hours

Reviews

3.6
1,035 reviews
5 stars
381
4 stars
239
3 stars
192
2 stars
83
1 star
140

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff, leading to frustration and dissatisfaction.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, poorly prepared, or incorrect items.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and quick service during less busy times.

Cleanliness Concerns

Several reviews mentioned cleanliness issues, including dirty dining areas and unsanitary conditions.
  • MV
    Martín Valdivia
    Dec 26, 2025
    5.0
    Such a wonderful place
  • AG
    Arky Girl1966
    Dec 24, 2025
    2.0
    Too much ketchup I got two cheeseburgers on the way home from work no pickles there was pickles on the cheeseburgers and there was way too much ketchup and mustard on one side when I bit into my cheeseburger I ended up with ketchup going halfway up my nose and the meat patties were way too salty couldn't eat them I threw them away
  • KS
    K S
    Dec 18, 2025
    5.0
    Fast, friendly, clean
  • CG
    Corey Greene
    Dec 1, 2025
    5.0
    The employees are very accommodating and hospitable.
  • KF
    Kimberly Fisher
    Nov 6, 2025
    1.0
    Every time I order a cheeseburger with only cheese, mayo and onion .. they never get it right and it has to be remade. Tonight .. when I went inside to get them remade .. I also asked for fresh fries since they weren’t hot to begin with and I knew they would be ice cold once my incorrect items were remade. The employee on the line loudly complained what was wrong with them and then went on making other orders instead of fixing my items. The young manager, asked how much longer for my order and no response was given from employee (male 16-19 blonde/brown curly hair) so the young manager jumped on the line and made my order after a substantial amount of time. I should have had my whole order remade since the other items in my order became inedible while I waited. There was a senior manager on site but she was out in the parking lot doing a child switch… where as the exchange was happening blocking the handicap parking. I called back to the store and asked for the owners number . Which is posted on the drive thru window on a yellow sign. But was told they didn’t have it. If I could give zero stars I would ..

Frequently Asked Questions About McDonald's

What are the regular operating hours of this McDonald's location?

This McDonald's in Hot Springs Village, AR is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's offer drive-thru service and what are its hours?

Yes, the drive-thru is available daily from 5:00 AM to 11:00 PM, except on Friday and Saturday when it stays open until midnight.