Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,030 reviews
5 stars
378
4 stars
238
3 stars
192
2 stars
82
1 star
140
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of experiences with service, ranging from friendly and helpful staff to rude and slow service.
Food Consistency
There were numerous complaints about food quality, including cold or improperly prepared items, but some customers also praised the freshness and taste.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the dining area and restrooms.
Order Accuracy
Many customers experienced problems with incorrect orders, leading to frustration and dissatisfaction.
Speed of Service
While some praised the fast drive-thru service, others reported long wait times and delays in receiving their orders.
- KFKimberly FisherNov 6, 20251.0Every time I order a cheeseburger with only cheese, mayo and onion .. they never get it right and it has to be remade. Tonight .. when I went inside to get them remade .. I also asked for fresh fries since they weren’t hot to begin with and I knew they would be ice cold once my incorrect items were remade. The employee on the line loudly complained what was wrong with them and then went on making other orders instead of fixing my items. The young manager, asked how much longer for my order and no response was given from employee (male 16-19 blonde/brown curly hair) so the young manager jumped on the line and made my order after a substantial amount of time. I should have had my whole order remade since the other items in my order became inedible while I waited. There was a senior manager on site but she was out in the parking lot doing a child switch… where as the exchange was happening blocking the handicap parking. I called back to the store and asked for the owners number . Which is posted on the drive thru window on a yellow sign. But was told they didn’t have it. If I could give zero stars I would ..
- PTPatsy Taylor-BrowningOct 22, 20251.0I did a mobile order on the way to work this morning and I went through the drive thru they was great first window great the second window as soon as I pulled up she hands me the sack and shuts the window I wanted butter for my biscuit and there was none in the bag so I looked at her and she just sits there looking back at me for about 10 seconds then opened the window and said YEAH I know my face said what I was thinking so I said BUTTER she hands me a hand full and shuts the window so very rude!
- KKKARTER.OBRIENOct 12, 20251.0They are just playing in the kitchen, and was popping balloons, took forever for a food
- SHSeth HoustonOct 7, 20252.0They prepped for lunch here. Therefore my burger was cold.
- NANicholas AmatoSep 3, 20253.0Gets the food correct far more consistently than other McDonald’s locations, which is such a blessing. And the staff is really nice! Love them! However, somebody in management must be gatekeeping sauces, because good *lord* they don’t seem to ever give enough sauces for the meals (even though there’s literally a template).
Frequently Asked Questions About McDonald's
What are the regular operating hours of this McDonald's location?
This McDonald's in Hot Springs Village, AR is open daily from 5:00 AM to 11:00 PM.
Does this McDonald's offer drive-thru service and what are its hours?
Yes, the drive-thru is available daily from 5:00 AM to 11:00 PM, except on Friday and Saturday when it stays open until midnight.
What delivery services are available at this McDonald's?
Delivery is available daily from 5:00 AM to 11:00 PM, with curbside pickup also offered.
Can I place an order through a mobile app for this McDonald's?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
What payment options are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
It is located at 4447 Hwy 7 N, Hot Springs Village, AR 71909, USA.
Does this McDonald's offer WiFi and other services?
Yes, services include Drive-Thru, Gift Cards, Mobile Offers, Mobile Ordering, and WiFi.
What nearby places of interest can I visit when coming to McDonald's?
Nearby places include Amore's Pizzeria and Bakery, Hot Springs Shade and Screen Solutions, and John Sorrels, MD, among others. You can grab a pizza before or after your visit or take care of other errands nearby.
Are there other dining options close to this McDonald's?
Yes, nearby dining includes Kroc-Coo's Cajun Kitchen, Italian House and Grill, Great Wall Buffet, Burger King, and Subway, offering a variety of cuisines to explore.
What medical facilities are near this McDonald's for urgent care or appointments?
Close medical facilities include Mercy Convenient Care - Senior Center, CHI St. Vincent Orthopedics Clinic - Village, Dailey Chiropractic Clinic, and John Sorrels, MD for various health needs.