Wendy's

4.1
1079 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4332 Central Avenue, Hot Springs National Park, AR
71913, United States

Hours

Reviews

4.1
1,079 reviews
5 stars
534
4 stars
288
3 stars
139
2 stars
51
1 star
67

What are people saying?

AI-generated from recent customer reviews

Service Quality

Service quality is inconsistent, with reports of friendly staff but also instances of rudeness and poor management.

Food Quality

Food quality varies significantly; some customers received cold or incorrect orders, while others praised the freshness and taste.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong food.

Cleanliness

Concerns were raised about cleanliness, particularly regarding unsanitary conditions and management's lack of control.

Speed of Service

While some customers noted quick service, others reported long wait times and slow drive-thru lines.
  • BF
    Beverly FC
    Nov 17, 2025
    2.0
    This store is a wreck. Cashier was waving cardboard to shoo flies. I also had to wave away flies.Too much mayo on sandwich. Bathrooms were messy.
  • KH
    Kaye Hirshfield
    Nov 9, 2025
    5.0
    Service was amazing and clean bathrooms
  • DB
    David Bjork
    Oct 30, 2025
    5.0
    Love the baked potatoes with chili and cheese and chopped onions.
  • PR
    P Riley
    Oct 25, 2025
    3.0
    Service was quick.
  • DH
    Darlene Hurth
    Oct 13, 2025
    1.0
    The food was cold and rubbery. What has happened to Wendy’s. It cast $15.00 and I had to throw the food in the trash. So dissatisfied and angry.

Frequently Asked Questions About Wendy's

Is Hot Springs Mall Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.