Dairy Queen Grill & Chill

4.4
1054 reviews
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Business Details

428 S Main St, Harrison, AR
72601-5506, United States
(870) 743-1743
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
428 S Main St, Harrison, AR
72601-5506, United States

Hours

Reviews

4.4
1,054 reviews
5 stars
667
4 stars
232
3 stars
88
2 stars
27
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, though some reported rude behavior from certain employees.

Food Quality

While several reviews highlighted the delicious food and ice cream, there were complaints about cold food and incorrect orders.

Pricing

Customers expressed concerns about high prices, with some feeling that the value did not match the cost.

Cleanliness

The restaurant was generally noted for being clean, although there were instances of dirty tables and issues with food preparation areas.

Wait Times

Several reviews mentioned long wait times for food and service, impacting the overall experience.
  • AK
    apryl aka kadance
    Nov 1, 2025
    5.0
    Food was very good. What was great was the lady behind the counter, Hayley! She was quick and articulate, very professional and above all amazingly kind. All stores would benefit with representatives of their company being just like this young lady. I wholeheartedly recommend this location.
  • VS
    Vickie Sellers
    Oct 12, 2025
    3.0
    We go here quite often, always ordering a large turtle pecan blizzard each. The last two or three times we received our blizzards there were the equivalent of a half of a pecan in each blizzard. I understand it may not be loaded with pecans, however, for $14.00 for 2 large blizzards, I expect more than one pecan between the two. After all, these are not macadamias. We have enjoyed the first 45 years of eating here and do wish to continue. This has always been one of our favorite treats. To everyone who made everything taste so well, we appreciate all your hard work. Thank you for the many times it was good, the Sellers
  • AG
    Angela Gruis
    Oct 12, 2025
    5.0
    Employee was very kind and helpful. Excellent customer service! Delicious ice cream:)
  • FK
    Felicia Kerby
    Sep 24, 2025
    3.0
    Prices way too high
  • BM
    Brenda Mathis
    Sep 22, 2025
    2.0
    No more got sit down at the table out came our food now thats what was good. The next thing this young lady came with a mop that wasn't ringed very well she continued to mop all around the table and managed to get all under the other side of the table never said one word. Next that same person blessed us again with this machine on the floor all behind me so I still haven't tried to take a bite of my food so I think its safe here comes another person wheeling a trashcan on wheels over to a table to throw away the trash instead of picking the trash items up and taking it to the trash can. No other table needed to have trash removed and thrown away. I have always loved Dairy Queen but way to many young people that really don't care about their customers it's just a job to them. I really think the owner and the manager need to have a meeting with their staff or close the place down.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Harrison, AR?

Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.

Does Dairy Queen Grill & Chill offer drive-thru service?

Yes, the location has a drive-thru for convenient ordering and pickup.