Dairy Queen Grill & Chill

4.4
1059 reviews
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Business Details

428 S Main St, Harrison, AR
72601-5506, United States
(870) 743-1743
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
428 S Main St, Harrison, AR
72601-5506, United States

Hours

Reviews

4.4
1,059 reviews
5 stars
672
4 stars
232
3 stars
88
2 stars
27
1 star
40

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, particularly the ice cream and blizzards, but there were complaints about cold food and incorrect orders.

Customer Service

While some reviews praised friendly and helpful staff, others reported rude service and disorganization, particularly during busy times.

Cleanliness

The restaurant was often noted as clean, but there were instances of dirty tables and concerns about cleanliness in food preparation areas.

Pricing

Many customers felt the prices were too high for the portion sizes and quality received.
  • JJ
    John
    Dec 1, 2025
    5.0
    Excellent food!
  • AK
    apryl aka kadance
    Nov 1, 2025
    5.0
    Food was very good. What was great was the lady behind the counter, Hayley! She was quick and articulate, very professional and above all amazingly kind. All stores would benefit with representatives of their company being just like this young lady. I wholeheartedly recommend this location.
  • VS
    Vickie Sellers
    Oct 12, 2025
    3.0
    We go here quite often, always ordering a large turtle pecan blizzard each. The last two or three times we received our blizzards there were the equivalent of a half of a pecan in each blizzard. I understand it may not be loaded with pecans, however, for $14.00 for 2 large blizzards, I expect more than one pecan between the two. After all, these are not macadamias. We have enjoyed the first 45 years of eating here and do wish to continue. This has always been one of our favorite treats. To everyone who made everything taste so well, we appreciate all your hard work. Thank you for the many times it was good, the Sellers
  • AG
    Angela Gruis
    Oct 12, 2025
    5.0
    Employee was very kind and helpful. Excellent customer service! Delicious ice cream:)
  • BM
    Brenda Mathis
    Sep 22, 2025
    2.0
    No more got sit down at the table out came our food now thats what was good. The next thing this young lady came with a mop that wasn't ringed very well she continued to mop all around the table and managed to get all under the other side of the table never said one word. Next that same person blessed us again with this machine on the floor all behind me so I still haven't tried to take a bite of my food so I think its safe here comes another person wheeling a trashcan on wheels over to a table to throw away the trash instead of picking the trash items up and taking it to the trash can. No other table needed to have trash removed and thrown away. I have always loved Dairy Queen but way to many young people that really don't care about their customers it's just a job to them. I really think the owner and the manager need to have a meeting with their staff or close the place down.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Harrison, AR?

Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.

Does Dairy Queen Grill & Chill offer drive-thru service?

Yes, the location has a drive-thru for convenient ordering and pickup.